Problems using the video-in app on my Radeon 64 VIVO

Merc7

Member
Jan 5, 2001
62
0
0
I'm getting an error message when I try to run the Video-In app from the Ati Multimedia Center. The error is as follows "The Tv player failed to initialize the video.". Then it has something about ensuring that the correct video drivers have been installed, blah, blah, blah... Well I looked this up on the Ati web site and it said something about having another video source open, or trying to run it after you just used Windows Media Player. This is not the case, and I don't see any possible way something like that could be open. I even rebooted clean and ran through every program that was running and closed everything but explorer and systray using close program (ctrl-alt-delete). Anybody know what's up? I would really like to get this working so I can watch some tv on my computer without having to install my tv card again (I have it hooked up through a vcr now, btw). Here's a link to the error message i'm getting: http://support.atitech.ca/infobase/3349.html
 

Pers

Golden Member
Jan 12, 2001
1,603
1
0
hmmm i get this message too..BUT only when i have another video playing program open... Do you have Microsoft WebTv installed, there is a slim chance that is causing the problem but i doubt it.
 

Merc7

Member
Jan 5, 2001
62
0
0
Yeah, that's the problem, there is nothing that I can see that's open that would be causing this problem.
 

Taz4158

Banned
Oct 16, 2000
4,501
0
0
Try installing WebTV even if you don't use it. Believe it or not, this WILL solve your problem.
 

Merc7

Member
Jan 5, 2001
62
0
0
I installed the WebTv viewer. Didn't fix anything though. Do you need to hook up your vcr in a special way or something to get it to work?
 

Taz4158

Banned
Oct 16, 2000
4,501
0
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<< I installed the WebTv viewer. Didn't fix anything though. Do you need to hook up your vcr in a special way or something to get it to work? >>


How do you mean? The WEBTV angle solved problems for a few people I know.
 

Merc7

Member
Jan 5, 2001
62
0
0
What did they install? I downloaded the WebTV viewer and installed it. Coulnd't get anything to show up through that program, and the Video In didn't work either in Ati Multimdia Center, gave me the same error message. Am I doing something wrong?
 

kenchi

Member
Dec 25, 2000
25
0
0
Can someone post the link where you can download WebTV?

also- is it possible to watch tv using video-in on the
Radeon 64 VIVO? Through a cablebox or vcr? --- is this possible
with windows 2000? thx!
 

duragezic

Lifer
Oct 11, 1999
11,234
4
81
I had that problem also with the 7072s. After trying a bunch of drivers, I thought maybe ONLY the drivers off the cd would work. So I did a completely clean install of the drivers and multimedia center and it worked. But if I installed the 7072s before or after it wouldn't work. MMC wouldn't even load sometimes.

So basically if I want to capture I'm stuck with 3048's or something crap like that. I know it works with the 7072s because others told me it did but I can't get it to work.
 

Merc7

Member
Jan 5, 2001
62
0
0
Yeah, I actually did the same thing. I though maybe the new drivers were the problem. I did a complete un-install of everything ATI related and then re-installed the drivers off the cd, but the same error message came up. Maybe I missed some files, not sure. Hopefully ATI will fix this in the next driver release. Until then I guess i'm stuck with it not working...
 

Merc7

Member
Jan 5, 2001
62
0
0
I just got it to work! All I did was download Directx 8a, and it solved the problems I was having. Apparently 8a fixes some problems with input devices or something like that. Well anyway i'm using the 7072 drivers and everything works great.
 

duragezic

Lifer
Oct 11, 1999
11,234
4
81
Merc7: Is this the order of installation:the multimedia center, then the 7072's, then directx 8.0a?
 

Merc7

Member
Jan 5, 2001
62
0
0
I did the following when I installed the card:
1. Uninstall all Ati stuff and rebooted into windows using the standard vga driver.
2. Installed the drivers from the cd and Multimedia Center (along with all the rest of the stuff on the cd).
3. Rebooted then installed the 7072 drivers.
4. Rebooted then installed Directx 8a

Let me know how it turns out for you. You might want to run the regular Directx 8 again before you install 8a, just to make sure everything goes back on correctly.
 

duragezic

Lifer
Oct 11, 1999
11,234
4
81
Did you do the clean install? Meaning after installing the cd drivers, remove from Add/remove, clear out reg, clear out .inf files, etc...? I always did that but maybe that's why the MMC didn't work!
 

Merc7

Member
Jan 5, 2001
62
0
0
I sort of did a clean install. Everything you mentioned except clear out the registry.
 

Taz4158

Banned
Oct 16, 2000
4,501
0
0
1). Uninstall your current ATI display driver. Do this by going into your control panel and running add/remove programs. ATI Display Driver should be one of the first few on your list. Choose yes when it asks if you would like to uninstall. Choose no when it asks to reboot.

2). Remove all leftover .inf files. Windows will use these to reinstall drivers (or at least try) without giving you an option for a clean install. To do this, you'll want to do a find all files/search, which can be accessed via the start menu. Windows ME has it labelled as search, and I believe Windows 9x has it labelled as find. In the search window, you'll want to enter ati*.inf as the target file. Don't bother making it search your whole hard disk, instead, under the look in field, type in C:\Windows\Inf, and make sure look in sub-folders is checked. Now your set, click find/search. Delete all files which it reports (make sure the location is c:\windows\inf or c:\windows\inf\other, do not delete ati*.inf files in other directories, just in case you chose to search your entire hard drive). Once you've completed the .inf flush, you're now ready to move on.

3). Reboot your computer. Windows will load with a default VGA adapter driver, which the ATI uninstall conveniently installs for you. Little do we know, ATI forgot to take out all the registry settings, ack! Here's what you need to do...

4). Run regedit. To do this, hit Start, click Run, and type regedit in the field and press Enter or hit OK. The windows registry entry will pop up. There are two sections you'll need to delete garbage from, the first one being the key HKEY_LOCAL_MACHINE\SOFTWARE. Click the plus next to software and in the directory tree below it you will see a key labelled ATI Technologies, simply highlight this key and hit the delete key on your keyboard. Click yes to confirm removal when Windows prompts you. That will fix all previous tweaks you may have done, so you can ensure a fresh driver install at default settings. Now, on to the next key(s) you'll want to delete. WARNING! The following keys which I recommend you delete automatically assume you are using only one display adapter(video card) in your system. If you are using more than one, I will assume you are literate enough to know which keys can safely be deleted without mucking up your secondary adapter. Go to the registry key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class\DISPLAY, click the plus next to DISPLAY and you will see at least one sub key, normally labelled 0000. If your registry is dirty, you will likely see multiple keys, such as 0001, 0002, 0003, and so on. If you have only one video card in your system, it is now safe to delete every sub key of DISPLAY, including 0000. To do this highlight each key respectively and hit the delete key on your keyboard, click yes when Windows asks if you wish to remove the entry. Once you have deleted all keys, it is now time to close the regedit program and move on to the next step.

5). You will now need to go into your system device manager, which can be accessed in two ways. One, by right clicking on My Computer, clicking Properties, and then Device Manager in the following window, or you can access the device manager in your system Control Panel and double clicking on the System icon, and clicking Device Manager in the following window. Under Device Manager click the plus symbol next to Display Adapters, you will now see the Standard PCI adapter listed below. Highlight it and hit the delete key on your keyboard and click yes to confirm when Windows prompts you. It will then ask you to reboot your computer to finish removing the device, click no. Next step.

6). Extract/Unzip/Decompress your Radeon drivers of choice to a location which you will remember (I use C:\Windows\Desktop\Radeon). Once you have extracted the drivers, you can now reboot your computer to manually install them. I do NOT recommend using the ATI setup program to install drivers. When you reboot your computer, Windows will detect new hardware and ask if you wish for it to search for drivers. I always tell Windows where to search, and do not recommend you let Windows search automatically. Since Windows 9x and Windows ME vary slightly in this driver install process, I will assume you are familiar with basic driver installation and can handle pointing Windows to the directory which you extracted the drivers (i.e. C:\Windows\Desktop\Radeon for 7041 whql or C:\Windows\Desktop\Radeon\ATIDrive for all other driver packages). From here you may proceed to let Windows search the specified directories for the .inf file containing the driver install information, and the rest should be fairly self explanatory.
 
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