i just got an WD 160 gig HD in a Coolmax external enclosure with usb 2. The drive was supposed to be formatted to NTFS before being shipped. I am running windows xp with service crap 2. When i plug in and turn on drive, windows will tell me new device is loaded then the balloon will go away but it wont recognize the drive. the device manager sayts that driver isnt installed. then it will tell me that device can not start up (code 10). doe sanyone know what that means and what i can do to get this thing running? im going crazy trying to get it hooked up. this also does it in my notebook.