problems with hotel internet service

[Gogeta4832]

okay here's the breakdown of the situation:

1. T1 line (1mb/1mb) comes into the hotel
2. runs into IT guys 4 different routers/switches/etc.
3. line runs into the linksys 8 port router for the hotel (internet)
4. 3 - 24port 10/100 switches are ran off this router
5. 1 - wireless access point also ran off this router

hotel opened in 09/2004 (avg 70% occupancy, 23% internet useage)
didn't start having problems until 07/2006 (avg 72% occuapancy, 55% internet usage)
would have to power down and reboot router/switches once a day at least
replaced netgear 4 port router with linksys 8 port in 08/2006 (current setup now)
as was told by IT guy that the router was the source of problems.

now the linksys router is there and the IT guy again is saying replace the router
same problem, will have to cut power, reboot everything to get it running again

IT guy is almost impossible to get a hold of, takes the threat of messing with his cisco equipment to get an answer out of him.

anyway - is the problem with the router? just too many people trying to get on?
or could the lack of speed of the infrastructure cause this problem (too many people trying to grab a piece of 1mb/1mb?)

any help/insight/thoughts will be appreciated

 

[spidey07]

symptoms and number of people using said router please.

 

[Gogeta4832]

avg number of people/rooms using router = 27-35
total rooms in hotel = 54
people using wireless access point = unknown (5-7 perhaps)

symptoms include = limited/no connectivity, drop offs in middle of people working/email/etc, would show connected (DHCP address and all) = but nothing would load

 

[kevnich2]

This is a commercial environment and your using a SOHO linksys router??? Get a commercial router that can handle more than just a few simultaneous users.