ASUS is garbage, on all product lines they have.
We have a small amount of ThinkPad 11e. The chassis is pretty durable for the price tag. However, the components themselves have a very high failure rate. I would guess around 25-30% have had an HW issue within 7 months of purchase, possibly more. I just started about a month and a half ago so it's an estimate, but I've had to ship like 5 to their depot due to HW failure. Things like LVDS cables going bad, DC jacks going bad, HDs, keyboard, and from what I've gathered they had some issues before I arrived.
Good thing we didn't go all in with them on this model. Also, Lenovo put the function key in the bottom left where the control key is supposed to be. Manufacturers messing with keyboards pisses me off to no end
Their business line support is good. Don't know about their consumer side of it.