Question about Costco

Page 5 - Seeking answers? Join the AnandTech community: where nearly half-a-million members share solutions and discuss the latest tech.

BoomerD

No Lifer
Feb 26, 2006
63,411
11,752
136
I don't get this. You know this going in that you run that risk, but you hold Costco responsible? That's a dickhead move.

No it's not. They're selling a product that advertises "Lifetime Map Updates." If the map updates stop, the product is broken and should be returned. Let Costco deal with the manufacturer. That is a big part of why we pay annual membership fees.
 

imagoon

Diamond Member
Feb 19, 2003
5,199
0
0
No it's not. They're selling a product that advertises "Lifetime Map Updates." If the map updates stop, the product is broken and should be returned. Let Costco deal with the manufacturer. That is a big part of why we pay annual membership fees.

Not with how they defined lifetime. It isn't your lifetime, it is the devices lifetime, which is whatever they say it is.
 

SlitheryDee

Lifer
Feb 2, 2005
17,252
19
81
If you purchase a nüMaps Lifetime subscription (sold separately) or if your Garmin product comes bundled with a nüMaps Lifetime or other lifetime map subscription, you will receive map data updates when and as such updates are made available on Garmin.com during the useful life of 1 compatible Garmin product or as long as Garmin receives map data from a third party supplier, whichever is shorter. A product’s “useful life” means the period during which the product (a) has sufficient memory capacity and other required technical capabilities to utilize current map data and (b) is capable of operating as intended without major repairs.
http://www.garmin.com/us/maps/numaps_lifetime

Pretty clear there what "lifetime" means in this context. Map updates stop when your GPS is obsolete. That means that the "life" of your GPS is over. Returning the GPS for that would be abusing Costco's return policy IMO. They are telling you exactly what you will get. You can't rightfully complain when you get exactly that.
 

BoomerD

No Lifer
Feb 26, 2006
63,411
11,752
136
Fuck that. If, in 2 or 3 or 4 years, my Garmin stops updating the maps, Costco is gonna get it back. Lifetime means lifetime, not what the fuck ever the manufacturer decides it is.
Like I said earlier, I could get rich selling cars with a lifetime warranty by those standards.
"This car comes with a lifetime warranty."










(fine print) The lifetime is deemed to have ended the moment the car is driven off the lot.)
 

BoomerD

No Lifer
Feb 26, 2006
63,411
11,752
136
COSTCO'S RISK FREE 100% SATISFACTION GUARANTEE

Membership:
We will refund your membership fee in full at any time if you are dissatisfied.


Merchandise:
We guarantee your satisfaction on every product we sell with a full refund. The following must be returned within 90 days of purchase for a refund: televisions, projectors, computers, cameras, camcorders, touchscreen tablets, MP3 players and cellular phones.

THAT is why, if Garmin ever stops updating the GPS, just return it for a refund.
 

Pray To Jesus

Diamond Member
Mar 14, 2011
3,642
0
0
Per the manual's admonitions and my usual rules of thumb in my use of Li-ion rechargable batteries I'm not going to leave my GPS in the car, the possible exceptions being when I'm coming back soon and I know it will not get very warm in the car, and in those cases I will hopefully make sure it's not visible.

That's what all GPS noobs say.

I don't disconnect the power cable; when I turn on the car, the GPS goes on automatically.

Very convenient. I take it off the holder and put it to the side of my seat when I leave the car. 3+ years, haven't been stolen yet.
 
Last edited:

imagoon

Diamond Member
Feb 19, 2003
5,199
0
0
THAT is why, if Garmin ever stops updating the GPS, just return it for a refund.

Yup and that second line (the 90 day return) didn't exist until recently because people like you were abusing the system because you would return things like that GPS because the device was past its useful life. GPS will likely pop up there sooner or later like it has at Best Buy, Amazon and other electronic retailers.

--edit--

This why they only give store credit now and have added "Manager's discretion" to the lingo above the registers where the return policy is listed.
 
Last edited:

BoomerD

No Lifer
Feb 26, 2006
63,411
11,752
136
Yup and that second line (the 90 day return) didn't exist until recently because people like you were abusing the system because you would return things like that GPS because the device was past its useful life. GPS will likely pop up there sooner or later like it has at Best Buy, Amazon and other electronic retailers.

--edit--

This why they only give store credit now and have added "Manager's discretion" to the lingo above the registers where the return policy is listed.

I've never "abused" the Costco return policy. I don't see this as abuse. If the product stops working as advertised, it's defective and should be returned. Let Costco deal with the manufacturer.
 

alkemyst

No Lifer
Feb 13, 2001
83,967
19
81
I've never "abused" the Costco return policy. I don't see this as abuse. If the product stops working as advertised, it's defective and should be returned. Let Costco deal with the manufacturer.

You not only had to be dropped on your head, but thrown down stairs repeatedly to think manufacturers in today's world should support devices for life on updates.
 

imagoon

Diamond Member
Feb 19, 2003
5,199
0
0
I've never "abused" the Costco return policy. I don't see this as abuse. If the product stops working as advertised, it's defective and should be returned. Let Costco deal with the manufacturer.

It isn't advertised to last your entire life. Hate to break it to you.
 

Muse

Lifer
Jul 11, 2001
37,844
8,309
136
I don't get this. You know this going in that you run that risk, but you hold Costco responsible? That's a dickhead move.
I don't know what the risk is. In fact, when I started this thread (and made that post) I didn't have very much of a grasp on what GPS's did and how. If I buy a blender at Costco, there's a risk that it will die in 18 months. Does that mean I'm a dickhead if I bring it back? It's their policy, not mine to accept returns. You are telling me that I'm a dickhead for taking them up on their offer? OK, it's not a blender, it's a GPS, but I don't see the difference.
 

Muse

Lifer
Jul 11, 2001
37,844
8,309
136
Not with how they defined lifetime. It isn't your lifetime, it is the devices lifetime, which is whatever they say it is.
OK, I read what they say it is:

Lifetime Maps Terms & Conditions

If you purchase a nüMaps Lifetime subscription (sold separately) or if your Garmin product comes bundled with a nüMaps Lifetime or other lifetime map subscription, you will receive map data updates when and as such updates are made available on Garmin.com during the useful life of 1 compatible Garmin product or as long as Garmin receives map data from a third party supplier, whichever is shorter. A product’s “useful life” means the period during which the product (a) has sufficient memory capacity and other required technical capabilities to utilize current map data and (b) is capable of operating as intended without major repairs. A product will be deemed to be out of service and its useful life to be ended if no updates have been downloaded for such product for a period of 24 months or more. Unless otherwise stated, the updates you receive under the subscription will be updates to the same geographic area included with your Garmin product when originally purchased. In some instances, your Garmin product might not have sufficient memory remaining for you to load an update to the map data, in which case you will need to either (a) select reduced map data coverage for your updates, or (b) purchase separately a microSD™/SD™ card (if and as applicable to your Garmin product) and load all or a portion of the map data coverage for your updates to the card and insert the card into the microSD/SD card slot contained in your Garmin product. If neither of the measures in (a) or (b) can be used to address your product’s lack of sufficient remaining memory, then Garmin may conclude that the “useful life” of your product has expired. Garmin may terminate your nüMaps Lifetime or other lifetime map subscription at any time if you violate any of the terms of this agreement or your subscription. Your nüMaps Lifetime subscription or other lifetime map subscription may not be transferred to another person or another Garmin product.

- -
As long as you update at least once every 24 months, your GPS is deemed not defunct in terms of the lifetime. As long as the 3rd party supplier of updates comes through, I'm entitled. As long as the device is working and capable of processing the data as supplied, it is entitled to updates. I interpret that as a fairly long term arrangement, one that should be in effect substantially longer than 2 years. If it turns out it's not, I don't think I'm a "dickhead" to return it to Costco.
 
Last edited:

imagoon

Diamond Member
Feb 19, 2003
5,199
0
0
OK, I read what they say it is:

Lifetime Maps Terms & Conditions

If you purchase a nüMaps Lifetime subscription (sold separately) or if your Garmin product comes bundled with a nüMaps Lifetime or other lifetime map subscription, you will receive map data updates when and as such updates are made available on Garmin.com during the useful life of 1 compatible Garmin product or as long as Garmin receives map data from a third party supplier, whichever is shorter. A product’s “useful life” means the period during which the product (a) has sufficient memory capacity and other required technical capabilities to utilize current map data and (b) is capable of operating as intended without major repairs. A product will be deemed to be out of service and its useful life to be ended if no updates have been downloaded for such product for a period of 24 months or more. Unless otherwise stated, the updates you receive under the subscription will be updates to the same geographic area included with your Garmin product when originally purchased. In some instances, your Garmin product might not have sufficient memory remaining for you to load an update to the map data, in which case you will need to either (a) select reduced map data coverage for your updates, or (b) purchase separately a microSD™/SD™ card (if and as applicable to your Garmin product) and load all or a portion of the map data coverage for your updates to the card and insert the card into the microSD/SD card slot contained in your Garmin product. If neither of the measures in (a) or (b) can be used to address your product’s lack of sufficient remaining memory, then Garmin may conclude that the “useful life” of your product has expired. Garmin may terminate your nüMaps Lifetime or other lifetime map subscription at any time if you violate any of the terms of this agreement or your subscription. Your nüMaps Lifetime subscription or other lifetime map subscription may not be transferred to another person or another Garmin product.


As long as you update at least once every 24 months, your GPS is deemed not defunct in terms of the lifetime. As long as the 3rd party supplier of updates comes through, I'm entitled. As long as the device is working and capable of processing the data as supplied, it is entitled to updates. I interpret that as a fairly long term arrangement, one that should be in effect substantially longer than 2 years. If it turns out it's not, I don't think I'm a "dickhead" to return it to Costco.

Thought we already established that before? If they don't offer an update it does make it fairly difficult to download one every 2 years also. Granted I could see someone saying that they didn't hold up their side in that case, unless it was due to no map data from map provider (as mentioned.)

If Garmin fails to keep up its end then sure you can return it (per their policy.) If then ended the lifetime per the agreement, then no you shouldn't return it for purely ethical reasons. Also make sure you get the right agreement as they have more than one "lifetime" sub.

I also don't think I called you a dickhead.
 

SlitheryDee

Lifer
Feb 2, 2005
17,252
19
81
As long as you update at least once every 24 months, your GPS is deemed not defunct in terms of the lifetime. As long as the 3rd party supplier of updates comes through, I'm entitled. As long as the device is working and capable of processing the data as supplied, it is entitled to updates. I interpret that as a fairly long term arrangement, one that should be in effect substantially longer than 2 years. If it turns out it's not, I don't think I'm a "dickhead" to return it to Costco.

Hmm. I think that however you interpret it, it will be as long as it is, and no longer. Seeing as you are looking at a model that is couple of years old, I'm assuming that you are getting it for a bit less than it would have been shortly after release. One thing you're likely trading for that reduced price is the length of time that it will be able to install updates due to technical limitations. If you go into the purchase knowing that, yet still return the GPS when the thing you knew would happen happens, that feels a bit disingenuous. It feels like you're going into the transaction looking for a way to get something for nothing. You're talking about potentially using the device for years and then returning it even though it may have done nothing the manufacturer didn't tell you it would do. You can't see anything wrong with that?
 

Muse

Lifer
Jul 11, 2001
37,844
8,309
136
Hmm. I think that however you interpret it, it will be as long as it is, and no longer. Seeing as you are looking at a model that is couple of years old, I'm assuming that you are getting it for a bit less than it would have been shortly after release. One thing you're likely trading for that reduced price is the length of time that it will be able to install updates due to technical limitations. If you go into the purchase knowing that, yet still return the GPS when the thing you knew would happen happens, that feels a bit disingenuous. It feels like you're going into the transaction looking for a way to get something for nothing. You're talking about potentially using the device for years and then returning it even though it may have done nothing the manufacturer didn't tell you it would do. You can't see anything wrong with that?
What's your trip? You're trying to make me feel guilty? You are being my father confessor here? Why don't you save your judgment for yourself, I'll do the same.

Nowhere did they say that the lifetime updates are good for 2-3 years or that the device would likely suffer an early fall over the cliff of uselessness because it has been on the market for a couple of years. Maybe a seasoned GPS user would assume that but that's not where I'm coming from. I'm a newbie. I have (had) no such expectations (based on Costco's information, which said it had lifetime updates). I already bought it. I bought it with my expectations, and as I have explained, I think they were reasonable. What I ultimately do, I don't know at this point, but it's my decision. Get off my case.
 
Last edited:

Muse

Lifer
Jul 11, 2001
37,844
8,309
136
As an owner of a Nokia 520 and 521 (they were both on sale), I can confirm they are absolutely the best smartphone bargain available today. What I really like is they can use GPS navigation offline without a cellular or internet connection, the phones don't even have to be activated. I'm considering gifting or selling my Garmin nuvi 2595 and using the Nokia 520 instead but I will miss the awesome HD traffic.

Buy phone
Install maps at home
Use maps without activation, cell phone or data connection.

http://www.youtube.com/watch?v=AlkpxKj9V-k

Tom Selleck has the best mustache ever.
You say "they can use GPS navigation offline without a cellular or internet connection." You mean this thing gets communications from satellite without a cell phone plan, without a data plan? Please indulge me, I don't even know what a data plan is. I know it's probably a very simple idea, maybe storage on a server somewhere of data I can access with my mobile device, but I've never had that.

So, I can download maps (for free) to a Nokia 520, and use it in a kind of GPS mode without using cell phone minutes? It triangulates my position from satellite signals, figures out where I am without a plan at all?

Now, I presume that to use it as a phone I need a plan, maybe a prepaid plan. I plan on calling my current prepaid plan people (pagepluscellular) and see if I can use my current plan with a Nokia 520 (their website seems useless in determining this sort of thing). I have over $60 accumulated of prepaid minutes, because there's a minimum use requirement of buying at least $10 worth of minutes (10 cents/minute at that rate) every 120 days. Yeah, I haven't been using my cell phone a lot!

Please demystify smartphone activation. What is "activation?"

BTW, you say you would hate to give up your Garmin 2595 because of the HD traffic, but I saw a review (at Amazon, I think) by a guy who said that feature doesn't work where he drives, and he identified that at my area (SF Bay Area). Can't imagine why it doesn't (or didn't). Seems from reviews I'm reading that the HD traffic feature is very hit or miss. It can work great for some people in some places and circumstances but a lot of people have found the results really bad.

I watched a few videos about the Nokia 520. All people with rather thick accents (Indian, British), a little hard to understand at times. It seems like a really good entry level smart phone at a great price. I'm trying to get an idea of what it will do, what I'd need or don't need.

Edit: Just read some more info on the Nokia 520...

http://reviews.cnet.co.uk/mobile-phones/nokia-lumia-520-review-50010925/

Assuming I might be satisfied with the Nokia 520's GPS navigation in my car, I'm thinking I might want to return my Costco-purchased Garmin 2595, unopened ... right to the B&M Costco I usually go to! I should receive it tomorrow. I'm going to consider not opening the package until I make that decision. I don't drive much these days, the Garmin's HD traffic might not work for me in this area. Why have an extra device?
 
Last edited:
Feb 4, 2009
34,703
15,951
136
First don't worry map updates aren't that necessary, honestly how often do roads change? Map updates started as a way for GPS companies to expand revenue. Next 2-5 years from now you will have other devices that provide GPS, current Nokia windows phones have offline maps and yes they update and at least with ATT they can be purchased on prepaid plans without data required. Finally I am tired of how companies define "lifetime" this is an area where government should be involved to set guidance as to what product lifetime vs lifetime vs useful lifetime vs extended lifetime, ect....
 

alkemyst

No Lifer
Feb 13, 2001
83,967
19
81
First don't worry map updates aren't that necessary, honestly how often do roads change? Map updates started as a way for GPS companies to expand revenue. Next 2-5 years from now you will have other devices that provide GPS, current Nokia windows phones have offline maps and yes they update and at least with ATT they can be purchased on prepaid plans without data required. Finally I am tired of how companies define "lifetime" this is an area where government should be involved to set guidance as to what product lifetime vs lifetime vs useful lifetime vs extended lifetime, ect....

LOLWUT?!?!

There have been many road changes here especially during the housing boom.

This was probably one of the top 10 ignorant things ever said on ATOT.
 

SlitheryDee

Lifer
Feb 2, 2005
17,252
19
81
LOLWUT?!?!

There have been many road changes here especially during the housing boom.

This was probably one of the top 10 ignorant things ever said on ATOT.

The way I see it, the GPS retains some utility for a long period after it can no longer receive maps updates. It will slowly become less and less reliable as roads change, but that would take quite a while to become a significant deterrent for most people. I know some people who have NEVER updated the maps in their GPS, yet it still serves them faithfully years after purchase. I would dare to say that most people are likely to wear the device itself out through regular use before the maps become sufficiently outdated to preclude using it for navigation. If you are able to get a couple of years worth of map updates at the beginning of its life, that likelihood rises to a near certainty IMO.
 

OutHouse

Lifer
Jun 5, 2000
36,413
616
126
First don't worry map updates aren't that necessary, honestly how often do roads change?

thats what i thought until i flew into the new Indy airport that i had no idea they were building. I deplane and go into the terminal and im like WTF this isnt the indy airport... i get in the rental car and plug in the garmin and im in the middle of a field and the garmin keeps saying recalculating. lol
 

rudeguy

Lifer
Dec 27, 2001
47,371
14
61
thats what i thought until i flew into the new Indy airport that i had no idea they were building. I deplane and go into the terminal and im like WTF this isnt the indy airport... i get in the rental car and plug in the garmin and im in the middle of a field and the garmin keeps saying recalculating. lol

And this is why I prefer Google Nav. It's always up to date. I have only had it glitch a few times and that was mainly because I missed a turn and turned again before it knew where I was.

When I had to go to Ohio for work, I literally cut the first address out of a spreadsheet on my phone then pasted it into Google Maps and hit navigate. I had zero idea where I was going.

Then when it was time to go to Microcenter, I searched for it and again hit navigate. No issues at all. I think I logged 1500 miles on the ground and had no idea how to get anywhere.
 

alkemyst

No Lifer
Feb 13, 2001
83,967
19
81
The way I see it, the GPS retains some utility for a long period after it can no longer receive maps updates. It will slowly become less and less reliable as roads change, but that would take quite a while to become a significant deterrent for most people. I know some people who have NEVER updated the maps in their GPS, yet it still serves them faithfully years after purchase. I would dare to say that most people are likely to wear the device itself out through regular use before the maps become sufficiently outdated to preclude using it for navigation. If you are able to get a couple of years worth of map updates at the beginning of its life, that likelihood rises to a near certainty IMO.

I never said otherwise, but to say map updates are simply the GPS company out to rip someone off is retarded at best.

Many don't really travel off the beaten path that much either.

I travel a lot nationally and my GPS gets me to where I need to be. Some places not even showing up on maps only a couple years old is really problematic.
 

RossMAN

Grand Nagus
Feb 24, 2000
78,794
266
116
I watched a few videos about the Nokia 520. All people with rather thick accents (Indian, British), a little hard to understand at times. It seems like a really good entry level smart phone at a great price. I'm trying to get an idea of what it will do, what I'd need or don't need.

Edit: Just read some more info on the Nokia 520...

http://reviews.cnet.co.uk/mobile-phones/nokia-lumia-520-review-50010925/

Assuming I might be satisfied with the Nokia 520's GPS navigation in my car, I'm thinking I might want to return my Costco-purchased Garmin 2595, unopened ... right to the B&M Costco I usually go to! I should receive it tomorrow. I'm going to consider not opening the package until I make that decision. I don't drive much these days, the Garmin's HD traffic might not work for me in this area. Why have an extra device?

While you're researching the Nokia Lumia 520 (AT&T) you may find more reviews of it's brother Nokia 521 (T-Mobile). Which provider has better coverage in your home/work/school area is the model you should go with, so which is better in your neck of the woods AT&T or T-Mobile?

Here's a good review of the Nokia 521:
http://pocketnow.com/2013/08/29/t-mobile-nokia-lumia-521-review

Video reviews:
http://www.youtube.com/results?search_query=nokia 521 review&sm=3

Also I don't think the Nokia 520/521 work on PagePlus, I would look at Ptel or h20wireless.
 

Muse

Lifer
Jul 11, 2001
37,844
8,309
136
I did searching on coverages in Berkeley, have read a few posts and clearly AT&T sucks, or are at the very least a gamble. Sprint is the worst, I think they were the service I tried 10 years ago and cancelled immediately. Evidently Verizon is the best. I believe that's the carrier that I'm on right now by virtue of my PagePlusCellular pay-as-you-go account for my little dumb phone (have $60 credit). Hmm. Wow, I'm thinking if AT&T are so spotty, T-Mobile a big risk as well, why not just buy a Nokia Lumia 520 and don't bother getting a plan, just use it for Sat Nav (maybe I can download maps and whatever app I might need using my home wifi network), and continue using my dumb phone and cheap $30/year pay-as-you-go plan for the occasional cell phone call. Is that possible/reasonable?

Edit: Another question... just called my provider, PagePlusCellular. They can probably support a CDMA phone, in particular one that works with Verizon. The CSR I talked to said she's never heard of them being able to set up a Nokia phone to work in their system. Is there a cool smartphone that will do offline GPS that supports Verizon that's reasonable?
-snip-

If you're really hurting for money, get something like Nokia 520/521 phone. You can buy one for like $50 on sale and that has excellent standalone Nokia GPS app you can use offline. I would expect Nokia and Microsoft to keep that app update for longer than any Garmin GPS.
Is that app supplied with the Nokia 520/521 or do I need to download it? Do I need to buy that app?
 
Last edited:
sale-70-410-exam    | Exam-200-125-pdf    | we-sale-70-410-exam    | hot-sale-70-410-exam    | Latest-exam-700-603-Dumps    | Dumps-98-363-exams-date    | Certs-200-125-date    | Dumps-300-075-exams-date    | hot-sale-book-C8010-726-book    | Hot-Sale-200-310-Exam    | Exam-Description-200-310-dumps?    | hot-sale-book-200-125-book    | Latest-Updated-300-209-Exam    | Dumps-210-260-exams-date    | Download-200-125-Exam-PDF    | Exam-Description-300-101-dumps    | Certs-300-101-date    | Hot-Sale-300-075-Exam    | Latest-exam-200-125-Dumps    | Exam-Description-200-125-dumps    | Latest-Updated-300-075-Exam    | hot-sale-book-210-260-book    | Dumps-200-901-exams-date    | Certs-200-901-date    | Latest-exam-1Z0-062-Dumps    | Hot-Sale-1Z0-062-Exam    | Certs-CSSLP-date    | 100%-Pass-70-383-Exams    | Latest-JN0-360-real-exam-questions    | 100%-Pass-4A0-100-Real-Exam-Questions    | Dumps-300-135-exams-date    | Passed-200-105-Tech-Exams    | Latest-Updated-200-310-Exam    | Download-300-070-Exam-PDF    | Hot-Sale-JN0-360-Exam    | 100%-Pass-JN0-360-Exams    | 100%-Pass-JN0-360-Real-Exam-Questions    | Dumps-JN0-360-exams-date    | Exam-Description-1Z0-876-dumps    | Latest-exam-1Z0-876-Dumps    | Dumps-HPE0-Y53-exams-date    | 2017-Latest-HPE0-Y53-Exam    | 100%-Pass-HPE0-Y53-Real-Exam-Questions    | Pass-4A0-100-Exam    | Latest-4A0-100-Questions    | Dumps-98-365-exams-date    | 2017-Latest-98-365-Exam    | 100%-Pass-VCS-254-Exams    | 2017-Latest-VCS-273-Exam    | Dumps-200-355-exams-date    | 2017-Latest-300-320-Exam    | Pass-300-101-Exam    | 100%-Pass-300-115-Exams    |
http://www.portvapes.co.uk/    | http://www.portvapes.co.uk/    |