Radeon 64MB DDR VIVO Retail = $187.95 + Shipping, less a $30 coupon if you can...

[Cignal]

where can i find the $30 coupon?

 

[Merc7]

Just called the CS dept at buy.com again yesterday (after calling on friday night when I ordered my Radeon and only being able to get the $10 off for new customers). I tried to use the $30 off $150 coupon again. This time the guy told me that he couldn't apply the coupon because I already had the new customer $10 off coupon added to my purchase. I was ready to give him a business name and everything but he said that he couldn't add it to my purchase but would credit my account so I could use the coupon on my next purchase. I guess thats alright. Would have like to have used it on this on though.

 

[mulder]

I guess I should have listened to the warnings and expected this. I got an email from Buy.com telling me that they only price adjust within 3 days of the purchase. Mine was about 28 days ago. So, I sent them another email asking why I can't just return the product and then re-purchase the same product at the newer cheaper price. Buy.com then sent me an email with the RMA number on hand -- no explanation of why their policy is the way it is.

I sent them another email just a couple of minutes ago asking why things are this way and would they please consider refunding my account for the $50 difference. However, it only looks like I will get the money back if I return the original and then re-purchase. If I do that then I will end up probably getting less than the $50 back, when shipping costs are added in. What do you guys think I should do?

On top of that, I used a "$30 off $150" coupon when I first ordered. They never told me if I would be able to use it again on the new order?

I guess I could always try ordering the card now, using the Business coupon and then return the first card. I don't know. Thanks for the help guys.

 

[Triggerhappy007]

Just ordered one.

Thank you Achilles81 and PicPop. Went through just like you said.

 

[mulder]

Well, I went ahead and decided to order one at the cheaper price. I will go ahead and send back the first order to them tomorrow. Hopefully the second one should arrive soon. I hate to have all that money tied up waiting for them to credit me back the original order's price. But, in the long run I ended up saving $50, or closer to $45 I guess.

Thanks again.

 

[mulder]

One thing you might want to keep in mind. I just got off the phone with one of their reps and they actually asked me for the promotional code. I ended up giving them the 8 digit number in the link url. After that, everyhting went fine. You might want to remember that when calling. Later.

 

[mulder]

Sorry to keep bringing this up. I just got an email saying that the new order is being "sent to the warehouse", but there is no mention of the $30 off the order. I did call the rep and they supposedly typed everything in, but neither the order email nor the order update page at buy.com list the $30 off coupon.

Do any of your order details list the coupon? Or do they just deduct the price, but not actually update the order details? Thanks.

 

[PicPop]

what the CRS said is that they will credit 30 dollars directly to my Credit Card acount...but it won't shows up on the receipt...

 

[her209]

That what they said when I called them up have them correct a coupon that they didnt include in the billing. It never showed up :|

 

[mddolloff]

Just to let you all know, my roommate has this same card and he is having more problems trying to get the drivers to work right than I have ever seen with any card. ATI is notoreous for their driver support being very poor. Has anyone else had problems?

Good Luck All

 

[Eunos]

Which drivers is he trying to use? Tell him to visit rage3d.com for support.

 

[Triggerhappy007]

Got my Radeon 64MB DDR VIVO at noon today; It's good to live close to their distribution center, hehe. No sales tax either.

Got an email from buy.com saying that they will credit me $30:
"Dear Triggerhappy,

Thank you for shopping at buy.com.

We guarantee your satisfaction with our high quality products
and customer support. Since your experience with order #1010****
did not live up to our high standards, we have issued you a credit in
the amount of $30.00.

Please allow 3-5 days for your bank to apply this credit to
your account."

Great Deal for $163.55 shipped.
Now I'm waiting for my Abit KT7A-RAID to arrive.

 

[tchinhe]

Tiger,
how did you have them send you that email.

I almost did not make it in using that coupon. The first rep did not let me use it saying that only if I received the post card coupon. But the second guy took it after verifying the numbers and also the item and the account. and he gave me the $30 credit. I chose to have it sent to my brothers place in order not to pay tax. I wonder when I will be getting my hands on that card.

 

[PicPop]

get an e-mail from buy.com too^^

Thank you for shopping at buy.com.

We guarantee your satisfaction with our high quality products
and customer support. Since your experience with order #10102432
did not live up to our high standards, we have issued you a credit in
the amount of $30.00.

Please allow 3-5 days for your bank to apply this credit to
your account.

If you have any questions, please visit customer support at
https://www.us.buy.com/corp/support.

Thank you again for shopping with us. We look forward to serving
you in the future.

Sincerely,

buy.com
http://www.buy.com

 

[Triggerhappy007]

I didn't even complain. I did what PicPop said to do, call them after you placed the order and tell them you were sent a promotional email for $30 off a $150 purchase and give them the order number. Too bad today's the last day for that coupon.