[Rant] Hold Music and Interruptions

[MrCodeDude]

I'm on hold right now trying to get my order processed and there is this holding music, which isn't so bad, however, every 15 seconds (I've timed it), they interrupt and you think you're speaking with someone cause there is that initial pause and then "Your call is important to us. Please stay on the line."

And then it got tricky with different sayings, all encouraging me to stay on the line. Gets my hopes up and then makes me sad right afterwards. Why must they do this? Maybe like once every few minutes, but usually the holding music makes me thing I'm still on hold.

Unlike Office Max where it's just blank silence.

 

[thomsbrain]

the best hold music in the world is at zone music in cotati, CA. they have smashing pumpkins' siamese dream on an endless repeat.

 

[DnetMHZ]

the worst hold music in the world is at zone music in cotati, CA. they have smashing pumpkins' siamese dream on an endless repeat

corrected for you

 

[AndrewNF]

Originally posted by: thomsbrain
the best hold music in the world is at zone music in cotati, CA. they have smashing pumpkins' siamese dream on an endless repeat.

When I've called Telus Mobility, they actually let you pick your genre of hold music. Luckily, they answer their phones pretty quickly most of the time.

 

[snuuggles]

Sorry to bring up an incredibly old thread, but I just have to register my amazement: NINE years later, and they still do this incredibly stupid thing. The worst part is not that is gets my hopes up, the worst part is that I'm TRYING TO WORK while on hold, and the interruptions make that absolutely IMPOSSIBLE.

Sorry to yell, it's just so amazingly frustrating. JUST SHUT UP STUPID MACHINE.

 

[LookBehindYou]

Cisco used to have the best hold music, was almost a full blown rave...