Rant: Last night was not exactly the worst of my life, but it was inconvenient...

Meghan54

Lifer
Oct 18, 2009
11,573
5,096
136
So, we're in Macy's and I'm trying on some boots...need a new pair after completely wearing out the Clark's I'm now wearing.

Anyway, trying on a pair of Timberlands. Just standing there in my stocking feet and putting on one of the boots onto my right foot.

Had to stand up to "force" the boot onto my foot.....tight fit. Foot plops down into the boot and I suddenly get stabbed by something very sharp inside the boot. The sudden stabbing pain makes me jerk my right foot up and I lose my balance a bit and step forward on my left foot and hit the display counter with my left foot. Unfortunately, I hit the counter's bottom with my foot, breaking the 4th toe on my left foot.

I sit down, now in a lot of hurt, and yank the boot off. Inside the boot is a 1" tack sticking out of the heel area...the object that stabbed my right foot, which is now bleeding. Come to find out, the tack was a tack used in the construction of the boot....used to mold the boot to the last, before the outer layer of leather is stitched to the outside of the boot and the lining is sewn in. These tacks are supposed to be removed just prior to the outer leather is sewn to the mid-boot form.

So, now I'm standing there, right foot bleeding from the heel and the left foot with a broken toe.

Store manager gets down to me after a few minutes and apologizes profusely.....really wasn't Macy's fault as it was a defect in the boot itself. It was a result of very poor quality control on Timberland's part.

Get sent to the Hyannis hospital's ER. Tetanus shot, antibiotics for the 1/2" puncture wound on the right foot, X-ray confirmation of the broken toe on the left foot, which is now very discolored---a nice red/blue color.

Damn antibiotics cost $159 for 10 days of treatment, but got a bunch of oxycodone for the broken toe.

End result.....Macy's is on the hook for hundreds, if not into four figures, of expense for the ER visit, meds. Really crapped up our last minute Christmas shopping. But the store manager did give me a brand new pair of Polo boots, gratis. (They were my second choice in what I'd tried on.)

Store manager also recommends I find a lawyer to "tickle" Timberland for payback, as he put it.

So, crappy night, pain, blood, and I didn't even get paid overtime!
 

Doppel

Lifer
Feb 5, 2011
13,306
3
0

KK

Lifer
Jan 2, 2001
15,903
4
81
Don't poison another thread with your trolly sh*t please, mcidiot.

OP this does indeed qualify as a crappy evening!

He wont see it, you are on his coveted ignore list. But I believe he is saying more stuff should be manufactured in China, thats his standard I hate america stance.
 

Meghan54

Lifer
Oct 18, 2009
11,573
5,096
136
Naaa, didn't keep the boot---Macy's still has it. But we've got witnesses in the store manager, dept. manager and salesman, ER MD, ER RN, and my wife.

Also, did take more than a few pictures of the boot, tack sticking out inside the boot, bloody heel, etc.

Think we've got an abundance of documentation all around. The store mgr. said he'd give any statements we needed.

It's not that we're overly litigious or anything....just that I am sorta pissed I had to spend an hour in the ER, spend $$ on antibiotics, am having to endure the crappy pain in my left foot from the broken toe and now my right arm hurts like shit from the tetanus shot last night.

Think it's only fair that Timberland gives to the "less fortunate" this Christmas season...maybe double what we spent in ER visit cost and meds. Then again, maybe not......don't want to be seen as a sue troll or anything.
 

KK

Lifer
Jan 2, 2001
15,903
4
81
so you're a lesbian? not that there's anything wrong with that.
 

Doppel

Lifer
Feb 5, 2011
13,306
3
0
He wont see it, you are on his coveted ignore list. But I believe he is saying more stuff should be manufactured in China, thats his standard I hate america stance.
He sees it when you quote it
 

cKGunslinger

Lifer
Nov 29, 1999
16,408
57
91
Oxycodone for a broken toe?

Wat.

I don't think that I've ever been in more pain that when I broke my toe. It's amazing how you can't even walk, touching down on just your heel, without shooting pain throughout your foot. D:

They gave me Tylenol for my vasectomy..
 

SlitheryDee

Lifer
Feb 2, 2005
17,252
19
81

Imp

Lifer
Feb 8, 2000
18,829
184
106
Not a lawyer, but I'd try the "goodwill" on both sides approach first: call/e-mail Timberland corporate "politely" and explain to them the situation, tell them you're very very disappointed and it ruined your Christmas.

If they don't offer to cover meds and/or throw in an assload of free stuff, then go the lawyer route?
 

CrazyAznDriver

Golden Member
Nov 28, 2010
1,200
0
0
I hope no one else stuck their foot down on that tack, be like a dirty needle... Would suck to get HIV or Hepatitis from a shoe.
 

Exterous

Super Moderator
Jun 20, 2006
20,431
3,537
126
You were assaulted by the boot but didn't scream at them or prepare to reach for your gun?! Unpossible.

Sorry to hear about your unfortunatle Christmas eve. Doesn't sound like a fun time at all...
 

Meghan54

Lifer
Oct 18, 2009
11,573
5,096
136
hopefully the store would have removed the shoe if it happened before


I think they would have. They were slightly horrified to see what was in the boot, not to mention the liability issues that would arise from ignoring it.

No, the boots had never been out of the box before, so at least I probably wasn't stuck with someone else's dirty foot.

On the other hand, those tacks are used repeatedly in the shoe manufacturing process, so no telling how dirty they become....they're handled by many people, they fall on the floor, the lasts aren't the cleanest things around, etc.

I've thought about the "nice guy" approach and is most likely the route I'll initially take, but my broken toe is killing me, even with 10mg of oxycodone running around in me right now, and the incident really ruined yesterday and what I had to accomplish....did get very little done, including missing dropping off a laptop (which means I missed a sale), so I'm still not very happy.


Of course, if Timberland offered shoes/boots for the wife and me for life, along with covering medical expenses and such, then we probably could strike a deal.
 

Imp

Lifer
Feb 8, 2000
18,829
184
106
I'm going to guess that they'll cop to the tack, but not the toe too. If A didn't happen B wouldn't have, but don't act surprised when it happens?
 

OVerLoRDI

Diamond Member
Jan 22, 2006
5,494
4
81
Yeah that is a fail on Timberland's part. They should be more than willing to pay for your treatment and compensate you a bit. Just email them and explain the situation and see what their response is.
 
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