long story short, i got a intel board a fews ago from newegg, but only installed it a month ago. it ran for a few hours and then stopped working. after jumping through hoops with support for 2 days and 3 live chats, and finally flatly asking for a rma already they gave me one. 2 weeks pass, result from their QA is CID (Customer Induced Damage). i was dumbfounded, i have no idea how they got that conclusion. they had no answer to give me, other than a pic from their QA department. can someone offer me a a more legitimate answer as to how THIS can be user damage?