Like Dale says, it is most likely because they are in the middle of a stats run.
If you still have to problem after the stats run is over, try using another browser or another computer.
Also, if you get tired of trying to get you password, you could join one of the miniteams. If you decide to go that route, I'm sure that you will have several mini-teams fighting over you [subliminal]rc5crackheads@hotmail.com[/subliminal]