Reading consumer reviews on Edmunds.

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Mahaguru

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Jul 20, 2007
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I am in the market for a sedan or SUV. While doing my research I read consumer reviews on Edmunds.com. I don't think I have found a single new car yet which doesn't have transmission, electrical or noise issues. Is every car faulty, or is it a case of people only posting reviews when something goes wrong?
 

phucheneh

Diamond Member
Jun 30, 2012
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No one uses a 'consumer reports' type of site to tell you about how flawless their car is. That's pretty much as you expected.

The very best cars still have 'lemons.' Or, rather, just cars with generally major problems, often with obscure causes.

'Lemon' has kind of come to imply 'unfixable.' But there is almost always a fix, albeit often hard to find. That is, aside from, say, a car with a flawed unibody or something that is otherwise just a major, hard to fix problem, usually resulting from a complete fluke on the assembly line. And if it's not in 'fluke' territory, i.e. they made the same mistake on lots of cars, it becomes the domain of recalls, campaigns, and TSB's.

But large trends are certainly not something to ignore. When there are hundreds, if not thousands, of complaints on a certain vehicle (or engine/trans), it generally means something suffered from a shitty, failure-prone design. It happens to all automakers...though some more than others.
 

Doppel

Lifer
Feb 5, 2011
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Consumer Reports, the actual site, is a great place to look for car info, but as mentioned using actual reports by consumers you need to measure against their motives. Across many consumer lines people tend to be fairly quiet except to bitch and moan, at least if making a review is hard. There are exceptions: The average owner of a Dodge Viper is probably a pretty big car guy and so will sing praises and scorn. However, the average Camry owner just doesn't give a damn about cars. They expect it to work, if it does whatever. If it doesn't, that's when you get them to start talking.
 

JulesMaximus

No Lifer
Jul 3, 2003
74,534
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Consumer Reports, the actual site, is a great place to look for car info, but as mentioned using actual reports by consumers you need to measure against their motives. Across many consumer lines people tend to be fairly quiet except to bitch and moan, at least if making a review is hard. There are exceptions: The average owner of a Dodge Viper is probably a pretty big car guy and so will sing praises and scorn. However, the average Camry owner just doesn't give a damn about cars. They expect it to work, if it does whatever. If it doesn't, that's when you get them to start talking.

And you would be completely wrong.

Go over to the Toyotanation forums. There are plenty of passionate Camry owners and I'm one of them.
 

ballmode

Lifer
Aug 17, 2005
10,246
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I used to love insideline then they changed it back to their pre insideline site template and its been horrible since. I don't know why they didn't separate the two features. Enthusiasts are really a different buyer
 

ND40oz

Golden Member
Jul 31, 2004
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And you would be completely wrong.

Go over to the Toyotanation forums. There are plenty of passionate Camry owners and I'm one of them.

Average camry buyer, not the couple thousand that are regularly on the owners boards. They sell more camry's a year then their are total members across all of the Toyotanation forums.
 

Jumpem

Lifer
Sep 21, 2000
10,757
3
81
Forester. Capable AWD, ground clearance, 24/32 mpg, roomy interior for its size.
 

ThatsABigOne

Diamond Member
Nov 8, 2010
4,422
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Honda Accord! I am biased though, since I am getting one today to replace my 15 year old Acura!
 

CrackRabbit

Lifer
Mar 30, 2001
16,642
62
91
The thing about consumer reviews is to look for patterns of problems. A one off guy with a blown transmission is one thing. But 5 reviews saying that the wheel bearings fail at 60k miles you might want to pay more attention to if you are considering the car.
Even then the evidence is anecdotal.
 

MustISO

Lifer
Oct 9, 1999
11,927
12
81
When I was looking to buy I read some reviews just to see what the common complaints were but then I read publications for things like reliability ratings, etc. I also look at the various safety and recall sites to see the most common complaints for the different models I was looking at. The warranties are pretty good these days so if anything does happen early on you will be fine. I'd like to see a huge jump in quality from the US manufacturers but they just don't seem like they can catch the Japanese.
 

Doppel

Lifer
Feb 5, 2011
13,306
3
0
And you would be completely wrong.

Go over to the Toyotanation forums. There are plenty of passionate Camry owners and I'm one of them.
And you would be completely wrong. I said average Camry owner.

Or, if you still don't get the point go check out a heavily visited Toyota Sienna forum. Haha, that was a trick question: there aren't any. I've found the one with the most users and compared to even a Chevy Volt forum it's as dead as a door nail, yet which one has sold many magnitudes more than the other?
Average camry buyer, not the couple thousand that are regularly on the owners boards. They sell more camry's a year then their are total members across all of the Toyotanation forums.
This.
 
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