Since y'all just argue around the matter:Originally posted by: tcsenter
NM, I found it. The Rebate Guarantee terms say nothing of Certified Mail and neither does the rebate guarantee claim form. I'm not going to worry about Certified Mail when Certificate of Mailing provides the "proof of mailing" they are requesting.
Before you call us...
1.
You must have followed all rules posted on the manufacturer's rebate.
2.
You have copies of all documentation associated with the rebate.
3.
You must have submitted your rebate on time, in compliance with the manufacturer's postmark requirements. Sorry, but
WE CANNOT GUARANTEE a rebate if the claim was submitted late.
4.
You must supply us with proof of on-time submission (i.e.: USPS Return Receipt).
5.
You must have allowed enough time for the manufacturer to process your rebate (typically 8-10 weeks).
If you have complied with all requirements listed above, and have yet to receive payment or a denial letter (and you have allowed 10 weeks for processing) PLEASE CONTACT US IMMEDIATELY!
Seems they want a return receipt to me.