Guys, it's become increasingly apparent that a few "companies" are trying new "tactics" to invalidate rebates. I have a battle I've just started fighting with Butt Buy (my, what a freudian slip!), where they're claiming I returned the item. Ah, no.... I did not. Their response, prove it!
Well, my solution is going to be to:
1. File a Better Business Bureau complaint;
2. then a Federal Trade Commission complaint;
3. then complaints with both states Attorney Generals.
I'm tired of wasting my time, playing their game. It's time to play mine. I'm no longer going to waste my time re-mailing (postage) and/or re-faxing (long distance charges) information which is well documented and which I have already clearly provided. I'll spend those resources providing that information to the BBB, FTC and ATs where I know it will be effective.
So, if the corporate pinheads from Best Buy (and the rest) are reading this (we know you are), I suggest you take notice. Play by the rules, or I WILL use those same rules to that effect.