~~~~ Rebate Tracking Thread -- Updated 8-3-03 ~~~~

[Naruto]

Please help me with Fry's rebate.

I purchased a PQI 6 in 1 flash memory reader that was FAR. I sent in all the materials in time about 2 months ago, and haven't heard since. I emailed the company about this, but they claim to have no record on file. I don't know how reliable the postal office is but he says I can fax him the material to get a check out soon. I have my original receipt luckily, but do not have any rebate forms or the UPC barcodes since I sent those out. Can anyone help me out? Thanks.

 

[PCHPlayer]

I am waiting for a $30 rebate from Storix for a 64MB USB 1.1 Flash Drive. It was a Fry's FAR deal. Two e-mails have resulted in two responses saying I am APPROVED. I sent in the rebate forms in March. Six months seems a bit ridiculous. It seems that every rebate that deals with Fry's takes at least 4 months, not 6-8 weeks.
On the other hand I already received a $30 rebate from Best Buy for a Maxtor 120GB hard drive I purchased in mid-July.

 

[DUKAT1]

Recently I have had a "rash of rebates" submitted for OfficeMax offers showing as invalid for bogus reasons. Wrong upc! Yeah, right. This is despite the fact that all rebates were filled out properly and mailed in on time. To give you an idea, I do literally hundreds of rebates and have not had one refused in two years.
I spoke with an OfficeMax csr supervisor and had her access my "rebate history" so she could see what I was referring to. She printed out the record of my rebates and last I heard was pursuing some answers for me with her boss, and would get back with me. This was yesterday.

I just received an email from OfficeMax:

[Dear XXXXXXXX

Please disregard any recent emails you may have received regarding your rebate submission(s) from your OfficeMax purchases. We are in the process of reviewing your submission and will notify you again when the process is complete. Your updated status will be available at that time at www.maxmyrebates.com .

OfficeMax Rebate Center/Q]


Hopefully they'll get things fixed for everyone.

 

[Karaktu]

The Cendyne saga begins...just got this message...also forwarded it to my Officemax contact...

Quote:

Thank you for contacting us about your rebate.

CenDyne, Inc., the sponsor of your rebate promotion, has experienced
financial difficulties, and entered into receivership by the order of
the California Courts. As a result, CenDyne is currently refusing or
unable to provide any additional funding for rebate checks.

If you have submitted a valid rebate claim, but you have not received
a rebate check, please contact CenDyne's receiver, Robb Evans at
(818) 768-8100.

You may write Robb Evans at 11450 Sheldon Road, Sun Valley,
California, 91352. He will instruct you on the proper manner for
recording a claim as a creditor of CenDyne with the California
Courts.

We apologize for the situation.

Un-Quote

There's pretty much an absolute zero chance of Cendyne or its receiver paying any outstanding rebates...hopefully. Officemax comes through.

Joe

 

[Helvis]

I got an email from Office Max yesterday that had an update on my rebates. I was denied for the $5 rebate on Khypermedia CDR's from OM because the UPC was wrong. I knew it was wrong when I sent it in. It was a UPC for 40x pack instead of the 32x that the rebate was for. The reason it was wrong was because the A-holes that pack the online orders either sent me the wrong ones or substituted because they sold out of the 32x (this is more likely). What else could I do but send it in anyway? I put a note with it that said that it was a substition designated by Office Max but I guess it doesn't matter. I got approved by Kypermedia for the $7 rebate becuase it was for a number of different speed CDR's and not just the 32x. Today I got another email from Office Max saying to ignore the one that I got yesterday and right now I can't access the link that shows my rebate status. It's no biggie if I don't get the $5 but if they are offering rebates on specifics like that, they should take the rebate amount off of the purchase price of the substitute.

 

[lungster]

Received 8/30/03 - OM $20 rebate for kbyte DDR from 6/22 sale. Still waiting on the accompanying mfg rebate.

Re: Cendyne, I guess I lucked out. I got a $30 rebate check from them the week before their problems surfaced. I actually cashed the check the following week and it cleared.

 

[Cpaladin]

Originally posted by: Karaktu

Originally posted by: Cpaladin

Originally posted by: jarsoffart
Actually it is my OMax rebate that is denied for the invalid UPC. I havea feeling they made a mistake or something. I bought it for someone else and he also got his denied. Maybe they made a mistake?

This happened to plenty of folk over at...what do you alls call it, chubby pocketboot or something. Whatever...

1-888-385-1165

Call that number, don't choose any options just stay on the line and you'll get a CSR. Age old deal with getting parago to validate it. If you call a rebateshq.com number, you won't get anywhere since the OM/BTS rebates don't show up on rebateshq.com and they don't show up in the rebateshq.com CSR's computers either. They can't validate a submission they can't see in their system.

All the new OM/BTS rebates show up at www.maxmyrebates.com and even though it's STILL just parago, one hand apparantly doesn't have access to the other hand's rebate submission database so call that number to get it resolved.

In my case, it turns out they rejected me for not sending the original upc, when a duh, I had to use it for the mfr rebate.

Actually, you CAN email RebatesHQ (Parago) about your Officemax/BTS rebates, as long as you have the tracking number (starts with a "1"). They were able to correct my invalid UPC problem via email (in less than 24 hours, even!).

Thanks for the phone number, though!

Joe

Helpful to know, but that's IF they email the tracking number to you (last time this came like 10+ days after the submission was processed, weird) and they don't always do that. I like the phone method better since I prefer a more immediate resolution

 

[JoyDutta]

Originally posted by: Engineer
rebatestatus.com denied my Buy.com rebate for the Yahama speakers ($25.00). Said SKU number was different from Packing Slip vs receipt. The packing slip has 2 SKU number's on the paper....have to e-mail them and contest this. A FYI for the rest of you!

Same with me. I dont know what is up with them.

 

[JoyDutta]

Originally posted by: Engineer
rebatestatus.com denied my Buy.com rebate for the Yahama speakers ($25.00). Said SKU number was different from Packing Slip vs receipt. The packing slip has 2 SKU number's on the paper....have to e-mail them and contest this. A FYI for the rest of you!

Did an email help? They wont even speak with you when you call their 1-800 number for the status of your rebate as your submission is not yet 8 week old.
This really sucks and sucks big time.

 

[Lanyap]

Originally posted by: JoyDutta

Originally posted by: Engineer
rebatestatus.com denied my Buy.com rebate for the Yahama speakers ($25.00). Said SKU number was different from Packing Slip vs receipt. The packing slip has 2 SKU number's on the paper....have to e-mail them and contest this. A FYI for the rest of you!

Did an email help? They wont even speak with you when you call their 1-800 number for the status of your rebate as your submission is not yet 8 week old.
This really sucks and sucks big time.

Try calling one of these numbers. You should be able to reach a live CSR and tell them your rebate was denied.
(800) 554-9838 ext. 6100
(888) 314-9908
(888) 314-9903
(800) 340-0108

 

[Flair]

 

[Naruto]

Originally posted by: Naruto
Please help me with Fry's rebate.

I purchased a PQI 6 in 1 flash memory reader that was FAR. I sent in all the materials in time about 2 months ago, and haven't heard since. I emailed the company about this, but they claim to have no record on file. I don't know how reliable the postal office is but he says I can fax him the material to get a check out soon. I have my original receipt luckily, but do not have any rebate forms or the UPC barcodes since I sent those out. Can anyone help me out? Thanks.

Can anyone help? THanks.

 

[UTmtnbiker]

Dell Wayport $100 Card
From the Inspiron 600m deal a couple of months ago.
Mailed to Niagra Falls, NY on 6/30
Received today 9/4
About 8 weeks and change. Not the fastest, but at least it came.

 

[Boomer2]

Looks like WheresMy%$#%Rebate is trying to deny my GigaFast 5-port switch rebate from Buy.com. Reason: Supposedly sent packing slip instead of the receipt. That's total BS. Can't wait to get at a CSR tomorrow.

 

[lungster]

Originally posted by: Naruto

Originally posted by: Naruto
Please help me with Fry's rebate.

I purchased a PQI 6 in 1 flash memory reader that was FAR. I sent in all the materials in time about 2 months ago, and haven't heard since. I emailed the company about this, but they claim to have no record on file. I don't know how reliable the postal office is but he says I can fax him the material to get a check out soon. I have my original receipt luckily, but do not have any rebate forms or the UPC barcodes since I sent those out. Can anyone help me out? Thanks.

Can anyone help? THanks.

Don't look good to me. If you didn't keep copies of the stuff you mailed out you might have a hard time convincing them to accept the rebate. I had an OM rebate that supposedly dissapeared recently. I resubmitted using the photocopies I kept and that was denied for being late (duh !). A phone call was all it took to fix that. Always keep copies of the rebate paperwork you send in. Good luck.

 

[lungster]

Originally posted by: lungster
Received 8/30/03 - OM $20 rebate for kbyte DDR from 6/22 sale. Still waiting on the accompanying mfg rebate.

Got the mfg rebate for this purchase; $20 from OM.

 

[Engineer]

Originally posted by: JoyDutta

Originally posted by: Engineer
rebatestatus.com denied my Buy.com rebate for the Yahama speakers ($25.00). Said SKU number was different from Packing Slip vs receipt. The packing slip has 2 SKU number's on the paper....have to e-mail them and contest this. A FYI for the rest of you!

Did an email help? They wont even speak with you when you call their 1-800 number for the status of your rebate as your submission is not yet 8 week old.
This really sucks and sucks big time.

After faxing copies to them with SKU's circled (receipt and packing slip ("Cust. SKU on packing slip matches the SKU on the receipt)), they have now changed my rebate to "Processing"

Many on FW have had to do the same....:|

 

[pcmax]

Need some help. This is in regards to a Kingston memory rebate from May from Office Depot. Rebateshq/Parago handling the rebates. I just realized that it was still pending in my tracking files (yes my bad on the timely followup). I sent an email to parago.com about the issue and after some run around on not being able to read my scans (b.s. resent the same email to various accounts and friends who could all read them fine) they replied with this

Thank you for your rebate inquiry. We sincerely apologize for the
inconvenience you have experienced with this issue, but
unfortunately, we are unable to honor your rebate request because
this particular rebate promotion is closed. We are very sorry for any
inconvenience.

How should I respond to this? I have scans of all the materials, rebate form, receipt, and upc. Please pm me thanks as always.

Update: Situation resolved by contacting OD. Mucho props to Cpaladin for his assistance.

 

[Cpaladin]

Originally posted by: pcmax
Need some help. This is in regards to a Kingston memory rebate from May from Office Depot. Rebateshq/Parago handling the rebates. I just realized that it was still pending in my tracking files (yes my bad on the timely followup). I sent an email to parago.com about the issue and after some run around on not being able to read my scans (b.s. resent the same email to various accounts and friends who could all read them fine) they replied with this

Thank you for your rebate inquiry. We sincerely apologize for the
inconvenience you have experienced with this issue, but
unfortunately, we are unable to honor your rebate request because
this particular rebate promotion is closed. We are very sorry for any
inconvenience.

How should I respond to this? I have scans of all the materials, rebate form, receipt, and upc. Please pm me thanks as always.

I had a similiar problem. I sent in a kingston mfr rebate, and after 2 and a half months not only had it now shown up at rebateshq.com, they claimed they couldn't find the offer number in their system. Contacted OD, faxed over copies of my stuff to a CSR and without nary a fight the CSR who responded offered to cut me a $20 check (the rebate was for $19) and mailed it out a few weeks later. In the interim, lo and behold a whopping 12 or 13 weeks after mailing my submission, it shows up on rebateshq. So I contacted OD, and offered to mail back their check, tear it up, etc, since the mfr rebate submission finally showed up and was told to keep it as a courtesy anyway.

 

[Karaktu]

*** Officemax Cendyne Rebate Update ***

In case you've missed it, Officemax appears to have quietly funded outstanding Cendyne rebates and paid them as of 9-5-03. Check yours.



Joe

P.S.

If you continue to have problems with this or any other Officemax-related rebate, fax your information to:

Ms. Tonika Johnson
Officemax Rebate Center
Fax: (800) 782-0421

You will definitely need to do this if your last series of Cendyne rebates are showing an invalid status with this message:

"We apologize for the misunderstanding, but your rebate is invalid because this promotion allows one rebate per item per household. A postcard ackowledging your invlid reason will be mailed to you."

 

[Boomer2]

GigaFast 5-Port Switch Scam by TCA
--------------------------------------------------------

TCA supervisor "Denise" tried telling me that my rebate submission was denied because I didn't supply the "packing slip". The rebate form specifically says "receipt". If you fell for this crap, file a BBB and state (NY, CA, and your state) fraud complaint. Time to slap these creeps...again....

BTW, the address for this rebate was not New Rochelle. It is Niagara Falls. Another address for the "blacklist" of rebate vendors.

 

[Karaktu]

Originally posted by: Boomer2
GigaFast 5-Port Switch Scam by TCA
--------------------------------------------------------

TCA supervisor "Denise" tried telling me that my rebate submission was denied because I didn't supply the "packing slip". The rebate form specifically says "receipt". If you fell for this crap, file a BBB and state (NY, CA, and your state) fraud complaint. Time to slap these creeps...again....

BTW, the address for this rebate was not New Rochelle. It is Niagara Falls. Another address for the "blacklist" of rebate vendors.

I sent the packing list and a copy of the receipt from Buy.com's web site and had the rebate approved without a problem.

Joe

 

[Boomer2]

Originally posted by: Karaktu
I sent the packing list and a copy of the receipt from Buy.com's web site and had the rebate approved without a problem.

Joe

Wonderful for you.

I followed the terms of the rebate form and was denied. We shouldn't need to send what isn't required by the form.

 

[LexAristo]

I received my Staples rebate for 15.00 yesterday. It was for the 19.95 100 pack of TDK cd's. Took 2 weeks until the rebate came.

Bryan

 

[alrocky]

re.: $40 rebate for a 120GB Maxtor hard drive purchased @ (California) CompUSA on 8/31/03

got an email with the following: "your...<SPAN class=regtext>$30 Rebate with Purchase of Maxtor 40GB 7200 RPM Hard Drive at CompUSA Stores in Las Vegas or Phoenix.... dates specified... invalid"

RebatesHQ doesn't show a rebate for my purchase. Receipt shows promotion # 0004904 and Offer # 15. Boy, this is some screw up with CompUSA or the rebate people, or both. A couple more emails, phones calls and perhaps a trip to CompUSA for the rebate or my money back.

Hope I don't have this trouble with the $100 and $150 rebates for a Best Buy laptop purchase.</SPAN>

-----
Update Edit: called their rebate # 888 241-6208 and hit zero couple times to get a live operator. Now their web site shows the $40 rebate as valid and to be sent in 30 days.