Originally posted by: Muse
Originally posted by: cjsh
anyone received any rebates from PCUSA? Bought mouse via eCost.com in January and no words at all. Called eCost, but all they said was to contact PCUSA. but no phone number listed in rebate form.
I have the same problem, and I mean the SAME - January purchase, no info from PCUSA much less my $14.99 rebate. I have a copy of the form that I printed out at the time and I also have JPG's of everything I sent them, UPC, form, both sides of the purchase receipt - everything they said I had to keep to cover my ass if I claimed I had a problem getting my rebate. However, they don't provide a phone number on the form. I figure I can mail them a letter to the same address they gave on the form to send your request for a rebate. I see no other avenue for complaint. The form says allow 10-12 weeks for processing your claim. It's been over 22 weeks since I sent in the form, original UPC and original receipt. Anybody know more on this?
Edit: A Google search on "PCUSA rebate" turns up an interesting FatWallet thread:
PCUSA rebates (eCost) - reliable?
Has a phone number that doesn't work, but was gotten from eCost. Maybe you can get a new (working) one from eCost. It also says: Their site is
www.pcusacorp.com in Walnut, CA.
Edit 2: At their website:
Location
PCUSA Corporation
19917 Harrison Ave.
Walnut, CA 91789-2848
http://www.pcusacorp.com
Phone: 909-598-3320
Fax: 909-595-1254
I called the number and was transferred to the rebate department. A woman asked for my name and she looked up my rebate and said she didn't understand what had happened. She would submit my information to the accounting department and I should wait a "few more weeks" and will receive my check, and then "bye, bye."
I have a data table called rebate.dbf in which I have a record for every rebate submission. That's how I keep track. If I didn't have the table I'd have forgotten about this. However, my logical received field still says False, so I followed up.
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