~~~~ Rebate Tracking Thread ~~~~

[rcraig]

Originally posted by: esquared

Originally posted by: rcraig

Rebate: $100.00 Check
Rebate Information For:###########
Promotion: $100 PC Connection, Mac Connection and Gov Connection Hanns-G 19" LCD Monitors Rebate
Submission Type: ON-LINE
Date Received: 10-30-2006
Status Detail: Please be advised: Parago, Inc. is a provider of rebate processing services for its clients. As a rebate processor, Parago works on behalf of Wintergreen Systems to receive mail, perform data entry services, receive customer service calls, print checks, and perform other services associated with its promotions. For the submission in question, Parago performed data entry on the submission, and forwarded the information to Wintergreen Systems for approval and funding. To date, Parago has not received such approval and funding from Wintergreen Systems. Until Wintergreen Systems forwards additional funding for the promotion in question to Parago, Parago will not be able to mail any additional consumers checks under the promotions. We apologize for any frustration this has caused, and will process the reward as soon as we are provided the required funding and approval by Wintergreen Systems. In the interim, we suggest you contact Wintergreen Systems directly, at:

Wintergreen Systems
2510 Sterling Avenue
Elkhart, IN 46516
(574) 295-9054 ext. 110

Anybody else having problems collecting this rebate? My submission was approved by Paragon, but they kept pushing back the mail date. I called the number and it says send an email to rebates@wintergreensys.com. I did that and will wait to see what they say.

RCraig

I had trouble with a Parago rebate from an Office Depot purchase in August of 2006. I had to resubmit my rebates because it wasn't showing up in the system on Nov 1st. I was assured my rebate would be paid soon after resubmission by fax. I called again on (12-14) to check on why my rebate hasn't been paid but to no avail. I was told to wait some more.
I happened to be talking with a Hann CSR in another forum and he said that Hann isn't responsible for the rebate and I told him I called OD and they said the same thing. How can both sides have nothing to do with the rebate?

He PM'd me the following and gave me an email address to contact:
"If you purchased the unit from Office Depot, that rebate is being offered by their distributor Wintergreen Systems. You can contact Kathy Plake there at kathyplake@wintergreensys.com for any problems with your rebate.

My story is that I received my 100.00 rebate, four days after Kathy Plake from Wintergreen systems replied to my email from 12-16. For those having trouble with their Hann rebate, email her at kathyplake@wintergreensys.com. Hope it helps you.

When I sent an email to Wintergreens address given on their phone, I received a reply from Kathy Plake. She said a check would be mailed 2-3 weeks after they verified my rebate submission. Parago aproved my submission in November. I sent an email back to her but have not heard back yet. I'm sure she has a lot of emails today. Instead of gambling on Wintergreen, I called PC Connection, whom I purchased the monitor from. When the sales rep answered, I said "You have probably gotten a lot of calls toady," and she said "Uh oh." Parago's notice has generated a lot of calls for PC Connection. The CSR was very pleasant and looked up my sales number, verified where I had called about the rebate back in January and sent an email again in February. She then opened a case and said they had been instructed to fill out a form and get the original charge card information. PC Connection would credit the $100 back to the original credit card in 1-2 weeks, then bill Wintergreen themselves. I think this is great of PC Connection and they have won my loyalty. This was my first and only purchase with them so far, but I will shop there when ever I can.

Also, check out this link: Attorney General Scrutinizes Elkhart Company?s Rebate Program, Company to abide by new processes under agreement filed with the court Apparently, Wintergreen has been in legal trouble about rebates before.

 

[Zap]

The good: I mailed off three eVGA rebates on 2/20, and just received them, less than one month later.

The bad: Was shorted $5 on one of them. I was already aware this would happen via their web site tracking, but even after two exchanged emails with them, they insist that the rebate was an "up to $30" while clearly my rebate form stated "$20" with no "up to" or "$30." They mailed me a $15 rebate check. It was for a 7600GT purchased from Newegg.

 

[ectx]

Give Mirocenter a big thumbs-up. :thumbsup:

Regarding your rebate claim for:

Rebate Tracking Number: LRQDNEHxxxxxxx
Rebate Offer: GF-1049
Rebate Amount: $30
Rebate Description: $30 MIR on GIGAFAST 54Mbps WF748-CUI Mini Wireless USB Adapter

Although Gigafast Inc.'s unresponsiveness to OnRebate's repeated funding requests has delayed your rebate we are pleased to inform you that the above rebate claim has been funded by Micro Center. Micro Center wants to be sure that their valued customers receive their promised rebates and has arranged to fund the Gigafast rebates. This extraordinary gesture will allow OnRebate.com Inc. to issue payment to you in a prompt manner.

---edit.. received therebate a week later ....
Give Mirocenter a big thumbs-up. :thumbsup:

 

[skiz6151]

Originally posted by: 1111111

Originally posted by: NamelessMC
Has anyone here received the BFG Technologies rebate for the 7600GT promotion on Newegg that was at the end of December?

I submitted mine on 12/29. Rebate check hasn't shown up yet.
Your rebate check was mailed on 14-Feb-2007. Please allow at least 30 days for delivery

How did you get the information that it was mailed 14-Feb?? I have called the automated rebate line and all they say is that the check is paid and being sent out. It's been over 2 weeks since my first call and still nothing. They said they received the rebate at Jan 9th, so is there an email or another phone number to contact BFG??

 

[1111111]

How did you get the information that it was mailed 14-Feb?? I have called the automated rebate line and all they say is that the check is paid and being sent out. It's been over 2 weeks since my first call and still nothing. They said they received the rebate at Jan 9th, so is there an email or another phone number to contact BFG??[/quote]
I checked at rebate status. The only other contact info I show in my records is 1-877-776-6541. Just called and it's the BFG automated line Here's a contact form you can submit if you're unable to look up your rebate information online: contact form.

 

[skiz6151]

Thank you, my rebate information doesn't seem to be up online, thats the main reason why I'm so worried.

 

[Schmide]

RiDATA ARITA 4.7GB 8X DVD+R 25 Packs Disc - Retail $1.99 AR Free Shipping

RiDATA ARITA 4.7GB 8X DVD+R 25 Packs Disc - Retail $1.99 AR Free Shipping

11.99 - 10 Rebate = 1.99

Free 3 day shipping

I just received a no UPC reply from them. I scan and keep all documents and definitely included this in my submission. I have replied to them with the copies of the information. Anyone else dealing with this issue?

 

[allisolm]

Originally posted by: Schmide
RiDATA ARITA 4.7GB 8X DVD+R 25 Packs Disc - Retail $1.99 AR Free Shipping

RiDATA ARITA 4.7GB 8X DVD+R 25 Packs Disc - Retail $1.99 AR Free Shipping

11.99 - 10 Rebate = 1.99

Free 3 day shipping

I just received a no UPC reply from them. I scan and keep all documents and definitely included this in my submission. I have replied to them with the copies of the information. Anyone else dealing with this issue?

Have you called them? Problems like this can usually be resolved with a single, simple call.

RiDATA ARITA 4.7GB 8X DVD+R 25 Packs Disc

 

[slashbinslashbash]

I had a $50 MIR from ATI... bought an X1900 AIW at Fry's back in, maybe, May of last year? I mailed in the rebate and forgot about it.... got the check in the mail a couple of weeks ago! Unbelievable! Almost a year.....

 

[skiz6151]

Wow BFG is just unbelievable, my rebate was sent in on jan 9th and I still havent received anything from them. Even though they sent me a email saying that the check was mailed the March 31 and I should wait 30 days for it. Sent them a second email asking wth is going on with my rebate and no answer as of yet.

On side note my $100 Creative labs X-fi platinum rebate just came in the mail today and I can not be happier that there is a company who honor their rebates on time.

BFG :thumbsdown: never again.

EDIT:

Just got this beauty in the E-mail
Your rebate was resubmitted on and is currently being reviewed. Your new submission number is ******** Please allow 6-8 weeks for processing.

So not only did I wait over 14 weeks for a rebate check that never came, but I'm also gonna have the joy of waiting another so called "6-8 weeks"......awsome, just pure awsome

 

[QuixoticOne]

It looks like I'm having a problem with a few rebates and it looks like the rebate
house (allrebates) is blatantly trying to defraud me by denying valid rebates.

Has anyone had problems of a similar nature? If so, what did you do to resolve the
situation?

3/10/2007 -- I bought product SKU 'KAV60BOXNC' from AMAZON, and
there were the following allrebates rebates for it explicitly listed as combinable
with each other:
6000043 Valid from 02/25/07-03/10/07 $25 rebate combinable w/ 6000038.
6000038 Valid from 01/01/07-12/31/07 $25 upgrade rebate (combinable w/ 6000043)

I met all requirements of those, submitted them and all other necessary materials
on time, and now the status shows for both of them:
"Unqualified - Additional data received - all requirements not met"


3/14/2007 -- I bought product SKU 'KAV60BOXMM' from FRYs, and
there was the following allrebates rebate for it:
2000108 Valid from 3/14/07-3/22/07 $45.

I met all the requirements of it, submitted it and all necessary materials on time,
and now the status shows:
"You have exceeded the Rebate limit.".


Notice that those are different rebate OFFER #s, Product SKUs, Retailers, and
Validity Periods, though fulfilled by the same rebate house and for products
from the same manufacturer.

I am sure that I met all the requirements, and the only way they could claim
I've exceeded the rebate limit would be if they're trying to disqualify me for having
filed for a couple of apparently DISTINCT rebate offers.

So I don't get how they can claim that I've exceeded any rebate limit or haven't
met the requirements.

I've never heard of anyone receiving denials based on claims of
exceeding the rebate limit in the case of totally DIFFERENT REBATE OFFER NUMBERS
and VALIDITY PERIODS (for the most part) and DIFFERENT RETAILERS being involved,
and even DIFFERENT PRODUCTS as judged by the UPC and SKU listed in the rebate
forms.

The 2nd similar (but with a different SKU & UPC actually) product purchase
was from a totally different merchant, with a totally different ALLREBATES
PROMOTIONAL OFFER NUMBER, and was even outside the "valid" date range of one
of the two AMAZON rebates I'd filed, and again, was for a product with a differing
SKU (listed on the rebate form) and different UPC.

The offer & limitations text of the rebate forms reads in part:

"OFFER # 6000043:

Purchase Kaspersky Anti-Virus 6.0 (SKU#KAV60BOXNC) at Amazon.com between
2/25/07 and 3/10/07 and receive a $25 rebate via mail.
1. Purchase Kaspersky Anti-Virus 6.0 (SKU#KAV60BOXNC) at Amazon.com between 2/25/07 and 3/10/07 to qualify for your
mail-in rebate. This offer is combinable with offer # 6000038.
TERMS AND CONDITIONS-Offer valid on purchase of specified product(s) only. Limit ONE rebate for each customer, receipt, household, family or address."

"OFFER # 6000038:
Upgrade to Kaspersky Anti-Virus 6.0 (SKU#KAV60BOXNC) at Amazon.com
between 1/1/07 and 12/31/07 and receive $25 Competitive rebate via mail.
1. Upgrade to Kaspersky Anti-Virus 6.0 (SKU#KAV60BOXNC) at Amazon.com between 1/1/07 and 12/31/07 to qualify
for your Competitive mail-in rebate.
TERMS AND CONDITIONS-Offer valid on purchase of specified product(s) only. Limit ONE rebate for each customer, receipt, household, family or address."


"OFFER #2000108:
Purchase Kaspersky Anti-Virus 6.0 (SKU#KAV60BOXMM) at Fry?s Electronics or
Frys.com between 3/14/07 and 3/22/07 and receive $45 via mail.
Purchase Kaspersky Anti-Virus 6.0 (SKU#KAV60BOXMM) at Fry?s Electronics or Frys.com between
3/14/07 and 3/22/07. This offer cannot be combined with any other offer.
TERMS AND CONDITIONS-Offer valid on purchase of specified product(s) only. Limit ONE rebate for each customer, receipt, household, family or address."

Comments?
Suggestions? (Obviously I'll complain when it's Monday and they're open again).

 

[allisolm]

Suggestions?

Call.
Get back to us and let us know how things went. You've already seen the threads about allrebates at FW, so you are aware of existing problems and can address everything during the call.

Good luck!

 

[kaborka]

I've been waiting on confirmation from Office Depot since February on receipt of my $50 rebate request for the APC BX1500 UPS. I never got an email confirmation, and the rebate website didn't show it when I tried to lookup using my name and address. However, there's a Contact Us webmail form I noticed, and when I sent my info I got an email reply inside an hour that had my tracking#. The tracking# DOES work on the lookup page. It says the check is "Pending". FYI.

Update 4/28: Check arrived today. I now feel OK with OD rebates.

 

[boostm3]

Newegg must be one of the largest users of mail-in rebates.. I placed an order for my PC Build and received the components the end of February, at which time I mailed in 5 rebate forms with appropriate UPC codes to the respective vendors.

To date, Ive received NONE back! All were supposed to be received by me within 8 wks, which have come and gone.

Last week I contacted all the vendors, and all but one show they received my forms. The one that doesnt show it claims they never received it, and its not listed in their database, which is strange since I mailed them all together; why would just the one not have received it.

Regardless, Im beginning to realize what an incredible scam most mail in rebates appear to be. The company has your money already; why should they be in any hurry to return some of it to you?! Especially when there are Sooo Many excuses around which you, the consumer, would be hard pressed to prove wrong.

What Im wondering is, do companies like Newegg.com have any culpability or responsiblity when rebates arent paid? After all, they benefit highly when a vendor they carry offers a rebate, as Newegg gets to sell more volume based on the promise of a lower NET price that they, themselves, dont have to directly participate in. Therefore, it doesnt seem right that when a vendor they carry doesnt fulfill their rebate obligation, Newegg shouldnt suffer too. I think the whole rebate scam issue needs to be addressed legally, because at the moment, it sure seems like its the Wild Frontier out there.. doesnt it? I think in the future, if the product doesnt offer a discount at the time of purchase, Ive got to treat it as though the product has no discount at all. Rebate fulfillment seems to be a process which fails the consumer more than succeeds, and there probably needs to be some legislative intervention with teeth to make sure they stop ripping us off.

 

[esquared]

boostm3:
Believe me I understand your frustration. I'll address a couple items first. Since you mailed all your rebates at the end of February, it has been over 8 weeks, but not by much and it's not uncommon for a rebate company to take longer. Just my experience. I usually add a few weeks to their "claim" of when I will receive the rebate before I start calling. Secondly, I ALWAYS make copies of everything I send in. Many times I have been told they never received my forms but I can resubmit because I tell them I have copies of everything. Did that one company that said they never received your paperwork, ask you to resubmit? If they didn't and you have copies, I would call them back and tell them you will resubmit by FAX or mail.

Companies like Fry's, CompUsa and OD have been known to take care of rebates when the product Mfg or the rebate house fails to pay up. I have had Compusa pay a rebate when a product company went out of business. Fry's has called on my behalf a few times to make sure I got my rebate. This is a last resort I use when I have not been able to accomplish this myself. It's rare because I have failed to receive only one rebate in the last 6-8 years after literally submitting 500 to 600 rebates. If you are having trouble, and can't get it taken care of with the rebate house, I would call, in this case, Newegg and complain. Just give it a few mor eweeks.

It is a bit of a hassle but this is the method where we, as hot deal seekers, can get power supplies, cases, memory and other items for free after rebate or at a great discount. There is a price to pay for our deals and it's called ocassional frustration,but be patient. Several times I will get paid to "take a product" off their hands because the rebate is more than I paid for the product.

Most of all, always make copies of what you send in. If you don't, it makes it nearly impossible to prove you sent it in when they say they never received it. I will also add that certain rebate houses are better than others, and there are many. Certain companies seem to pay the rebate house quickly so the turn around is fast. For instance, PNY (the memory company) has turned around my last 6-7 rebates with them, each in less than a month. One time it was a hair over two weeks from submission to check in my hand. You would think that Sharp Electronics has plenty of money right? I had to fight for the three Sharp rebates I sent in and I just won't deal with Sharp products if there is a rebate. Point is, you need to pick and choose and make sure you deal with the ones where you won't have to fight or fight very little. There are plenty of those around.

 

[boostm3]

>>Many times I have been told they never received my forms but I can resubmit because I tell them I have copies of everything. Did that one company that said they never received your paperwork, ask you to resubmit? If they didn't and you have copies, I would call them back and tell them you will resubmit by FAX or mail.
<<

Thanks Esquared.. Yes, they asked me to Fax the form I originally submitted and filled out, which I did... One potential problem though. I got lazy and made copies of all my filled out forms, but not most of the UPCs. Some of them, like the carton the Case came in were so thick that I couldnt get a decent copy of it in the machine. Im just hoping that the copy of my order plus a copy of the form I filled out and sent, faxed to them last week as requested, might do the trick.

You obviously have alot of experience with rebates.. Is it your opinion that most of them are 'on the level' and really do intend on paying? Or do you think its usually a marketing 'gimmick' used to con the public into thinking they are netting a lower price when the fact is, most people never see the rebates theyve been promised? If most are on the level, why do they make people wait on average perhaps a quarter of a year before seeing what they are owed? Why is it that We must pay our bills within 30 days, but the companies we buy from can make us wait sometimes 3 or 4 times that to get paid? Dont they know this does NOTHING for their image and good will? Dont they know how this tends to reverse any good public will they may have built up in the past? Most companies care more about what the public thinks of them than just about anything else.. So why are they so willing to exasperate their customers in this way? I promise you that if any single employee did something to besmirch a given company's 'public image rating' the way that these rebate programs do, theyd be fired in about 1/10 the time it takes me to collect my rebate, if I even get it at all!

 

[esquared]

Is it your opinion that most of them are 'on the level' and really do intend on paying? Or do you think its usually a marketing 'gimmick' used to con the public into thinking they are netting a lower price when the fact is, most people never see the rebates theyve been promised? If most are on the level, why do they make people wait on average perhaps a quarter of a year before seeing what they are owed?

I don't know the answer, and the following is just my opinion. I think a majority of the rebates are on the level, especially if they are from a reputable vendor, (ie. Fry's Newegg, Staples), selling a reputable product, (Seagate, Maxtor, Kingston, etc.) using a reputable rebate house, (rebate-zone, Young America, Parago generally, and others). If you become familiar with these three instances and they are all positive, you will get your rebates.

It is a marketing gimmick in that it will help to spur sales in these retail companies that participate. There are statistics that these rebates houses have, and they know "X" percentage of people will:
1) Not sent it in on time
2) Not fill the form out correctly
3) Not include items such as receipts, UPC code
4) Get the check and forget to cash it (there is a time limit on these, anywhere from 30 to 90 days generally.
5) Just give up if they are sent a denial letter or in your case it doesn't show up as being received.

The above I mentioned is just behavior that most people exhibit. The people that want to make these deals happen are more aware of the attention to detail and the possibility that they might have to call and fight for the rebate. Lots of people are in that do-not-want-to-hassle-it category and that's what the rebate houses count on. Me, I like great deals and FAR stuff so I am willing to play the game. I have many FAR Antec cases, power supplies, Ultra cases and power supplies, Kingston memory products, among others. As long as they offer, I am there. Anti-rebate people claim that they should just give the instant price with the rebate already applied. Seriously, what Vendor is going to give away free power supplies, cases, enclosures, DVD blanks, etc?

Remember that these rebate houses exist to make money. And the lack of attention to detail when filling the forms or following up, puts money in their pocket. As far as waiting 12 weeks for the rebate, not all are like that but many are. As I pointed out, PNY (using Parago) and Staples (also Parago) are probably the fastest at paying out their rebates. Most seem to be in the 8-10 week range and personally I am OK with that if they send them out within the time frame that they claim. If people are impatient with that time, then they probably shouldn't do rebates because they will be easily aggrevated.

 

[Athena]

Originally posted by: boostm3
.. Is it your opinion that most of them are 'on the level' and really do intend on paying? Or do you think its usually a marketing 'gimmick' used to con the public into thinking they are netting a lower price when the fact is, most people never see the rebates theyve been promised? If most are on the level, why do they make people wait on average perhaps a quarter of a year before seeing what they are owed? Why is it that We must pay our bills within 30 days, but the companies we buy from can make us wait sometimes 3 or 4 times that to get paid?

My experience is that the vast majority of rebate promotions are on the level. I've submitted hundreds of rebates over the past 8 or 9 years and I've never once been stiffed. I have had some bad experiences -- some here will remember the Phillips CD burner fiasco from 6 years ago and I got caught in a bad Soyo promoriont -- but I've always received my money eventually. Most stores have improved their in-house rebate programs dramatically in the past few years.

The vendors and manufacturers do a balancing act to meet the terms with as little cost to themselves as possible. All the rebate processors are understaffed -- that's how they keep their costs low -- so the people make mistakes. The key to getting your money on time is to be sure to track it and to dispute any rejections. I posted a message earlier this year about the increased number of rejections/denials that I've seen this year. Every one of them was resolved in my favor but it has become more of a hassle. You have to be prepared to get things fixed ASAP. Sometimes it just takes a call to get things straightened out; sometimes you have to resubmit everything and essentially start over.

One potential problem though. I got lazy and made copies of all my filled out forms, but not most of the UPCs.

Make copies of everything! Use a hair-dryer to get adhesive labels off boxes or cut the top layer off after you cut the label off a carton. I always scan the original form to be sure that I get all terms along with my receipt, UPC code and any thing else required. Sometimes, I've had to cut up CDs as proof of purchase and I scan that as well. I keep a single multi-page file for each rebate and file them all in a directory by year. If I have to resubmit, I can just "print" to fax if the center accepts faxes. Otherwise, I print the whole file and mail it.

There are various ways to track your rebates. Some people keep spreadsheets, some maintain a database, etc. I try to organize things so that it doesn't take much of my time to track and follow-up. I use my regular calendaring software to keep track of mine. I create a task for each rebate and set a reminder on the due date. The task automatically shows the date I created it (which is usually the mailing date). I put the telephone number and/or tracking website info in the notes for the task and I also include a hyperlink to the scanned file. That way, when a rebate is overdue, it pops up and I have all the information I need to followup right at hand.

With the exception of rebates for software bought at Fry's (they are notorious for extending payment), I've been receiving my rebates on time -- some early and some a week or so after the due date. If a rebate isn't paid within 3 weeks of the due date, I file a complaint with the FTC (4 against Fry's this year). The FTC usually sends a meaningless confirmation with a case number and I cite the case number in a letter/fax to the vendor, manufacturer, and processor.

The FTC recently sanctioned Soyo for unreasonably long payout periods (a year in some cases) so maybe we'll see more attention to meeting the terms. I suspect though, that some vendors will set their payouts to 10-12 rather than clean things up to meet a 6-8 week turn around.

 

[ECartman]

Ran into a new problem I haven't encountered before.

Tracking a IOGear rebate from July 2006 for $15. At rebateshq.com (Parago), the status continually came up as "Your rebate is valid and is scheduled for final processing". After several months of this, I started calling, the CSR's were polite and starting in November 2006 they said they would send a check out in 15 days. In January, still shows as processing online and phone call results in another promise of a check in 15 days. In March 2007, all still the same, still online, called and get promise of check in 15 days again.

Now in May 2007 I call and get told there is NO RECORD at all of my submission and when I go online to track it IT'S GONE ! The CSR refuses to do anything about it and doesnt want to see the documentation of my submission, and the printouts of the tracking information clearly showing the rebate existed in their system at least until March 2007.

I haven't given up, have gone to next level supervisor and he will "research it" and wants me to call back in 7 days.

Looks like I am out $15

 

[imported_ju421019]

Hi guys - i need some help, one of my rebates wanted the red and white K on the spine of the box cut and sent along with the UPC. Apparently, I did not realize that and I have thrown away the box.

Would somebody who has Kaspersky Anti Virus 6.0 send me a scan or copy of theirs. I have other Kaspersky products but it says K and security underneath it, I need the Virus Scan one. Would really appreciate any help.

Thanks!!

 

[bobisr23]

I too have had an ongoing problem with Allrebates regarding two different rebates. They were black Friday purchases back in November 06 and I sent in all required materials. After a long delay I contacted the company and they stated I had failed to send something in. They had made no attempt to notify me of this. I complained and informed them I had copies of everything. I was required to send the information in again. They informed me that they had received it and it would be another 10 12 weeks to process. That is how it is listed on their site. It is now June and I have heard no more. I just sent them a very negative email threatening legal action which I intend to pursure. I am interested in knowing the best way to do that. They figure I will not follow through but I am mad enough to do so and hope others will too. There should be a class action suit against this company and all thosed involved with them.

 

[Athena]

Originally posted by: bobisr23
They were black Friday purchases back in November 06 and I sent in all required materials.

That's much too long to wait for rebate!

FYI, the FTC recently settled charges against a manufacturer for extreme delay in payments and that put everyone involved in rebates on notice about slow payments. Open a complaint with the FTC today. After a day or two, you should get a mealy mouth confirmation e-mail message for them with a case number. Then send a letter to whoever sponsored the promotion (usually the manufacturer) with copies to the store and the rebate processing center telling them that the rebate has not been paid and cite the FTC case number. I usually fax my letters but you can send them by postal mail if you like (don't waste money on certification). If you haven't heard anything from any of the 3 within 7-10 days, call and step up the pressure.

In the future, do not ever let a rebate go unpaid for so long without filing a complaint. If I don't have my money within 3 weeks after the stated deadline, I open a complaint and start looking to the vendor and manufacturer for my check. If they keep stalling, I forward a copy of my letter to the Better Business Bureaus for various addresses. No rebate is worth your out of pocket expense for a lawyer, let the agencies do their work.

 

[bobisr23]

Thanks Athena
It sounds like good advice and information. I will do just that. Thanks for the link to FTC. I could not remember what direction to go in. This will help.

 

[Audiotherapy]

I bought a connect3d 2GB sd card from buy.com during the FAR deal. I spent $50 on the card, expecting the $50 rebate check. luckly that was the only thing i purchased, i feel sorry for those that spent hundreds on those FAR items.

 

[jagec]

Great way of making the company look a bit better to whoever was buying them out..the CEO thanks you for his new Ferrari as well.