Staples Envision Monitor $100 rebate from 11/23
I purchased the above online on 11/23 (no Staples stores in Chicago are anyway). Today I found the rebate status posted online saying that it was not valid because it was not purchased on the required date!
I called them, told them I had the receipt showing it was ordered (purchased) on 11/23 eventhough it didn't ship until 11/26. They said "no problem, I'll fix it right now and you'll receive it in 4-6 weeks". They didn't ask me to fax the receipt or anything. I asked when the website rebate status would be updated, and they told me it already was and I could check it now.
Indeed it was, and it now shows my rebate is processing!
I purchased the above online on 11/23 (no Staples stores in Chicago are anyway). Today I found the rebate status posted online saying that it was not valid because it was not purchased on the required date!
I called them, told them I had the receipt showing it was ordered (purchased) on 11/23 eventhough it didn't ship until 11/26. They said "no problem, I'll fix it right now and you'll receive it in 4-6 weeks". They didn't ask me to fax the receipt or anything. I asked when the website rebate status would be updated, and they told me it already was and I could check it now.
Indeed it was, and it now shows my rebate is processing!