:disgust:
READ RIGHT DUSTER - SCAM??
In keeping with the season I'd like to make a nomination to the Rebate Hall of Shame. It's not a big rebate, just $5. It's not an earth shaking product, just compressed air. But my experience with Read Right air dusters purchased at CompUSA is my most frustrating.
Periodically, Read Right offers $5 rebates making their product free. They offered such rebates in February, April, July and September, 2001 at CompUSA and I purchased their product each time and submitted forms.
There was never any issue about the forms. The would show up on the relevant web site as approved, but not mailed. Read Right, according to the processing center, had told them not to pay the checks.
I began calling Read Right in suburban New York in the summer (using toll free number 1-800-327-1237). Then and at least once a month thereafter they would take my rebate info and promise to get right on it. They claimed that they were handling these rebates in house (except for the September rebate that was at the processing center).
I got many excuses for delays. My least favorite was on September 19th when they claimed that their computers were all "not working properly" because of the World Trade Center attack, this from a company located over 20 miles north of the attack on the other side of the Hudson.
Finally, in late November the pre-September checks were mailed by the same processing company to which they were originally sent, not from the company itself (5 to 10 months after submission) and the September rebate was shown as approved on the wheresmyrebate.com site.
Today I called the rebate center to see when the September rebate, approved in November, had been mailed. I was told, I has not been mailed because either Read Right or CompUSA has said no checks are to be mailed for now.
This is exactly what happened earlier this year when Read Right refused to pay the rebates in a timely fashion, and it seems to be happening again. It seems to be ReadRight's way of dealing with their rebates.
So if you see a CompUSA ad and the Read Right Duster is in the "FREE after rebate" section as it was last week, don't be surprised if you are still waiting for that rebate when we are ready to ring in 2003.