I've seen it in other forums, and thought I'd make sure you folks were aware here in this one as well...
Philips was using PARAGO for their rebate fulfillment. Apparently there's been some sort of severance of the corporate ties, and Philips is using a different fulfillment house now.
I had some concerns on a $100 rebate I sent in on a monitor and gave them (Philips) a call on their toll-free number. I was informed that they had indeed switched firms. The customer service rep - while not being the most friendly I've ever dealt with as she seemed very busy, and hurried - gladly took all of the information and said it would be entered into the new system and my rebate would be mailed in 5 weeks. I asked if she could find my info in the old Parago database and was informed she couldn't and didn't expect to be able to. I asked if she would need a copy of my information, and she said they would not.
I URGE anyone with an outstanding Philips product rebate to contact Philips at the toll-free number on your rebate form, and ask them as to your rebate's status. If you are in no-man's-land like so many folks are, they'll get you taken care of.
Contrary to some comments in this forum, Philips is an exTREMEly "solvent" company, and is the third largest corporation in Germany. BILLONS of dollars in assets, and has some of the most recognized trade names in the world in their arsenal - Magnavox ring a bell?