Bought a K-Byte RAM for roughly $50 @ BestBuy in August. There are 2 rebates - one's $25 handled by KByte, and the other's $40 handled by BB. Since I pricematched to Staples to get the lower price, the cashier was being a bitch and threw the rebate form away. I didn't think it's a big deal and printed the $40 rebate form off BestBuy's website.
Got a letter from BB saying my rebate is rejected yesterday. Called the rebate center and was told if I made purchase from store I MUST use the rebate form generated from the register. Told the guy I lost the form and that's why I used the online form and he said I should've gone back to the store and got another one. Haven't heard this kind of bullSh!t for quite a while. Got his supervisor on the phone and was told the same crap. Before hanging up she pointed me to this
Link at BB's website that states:
"Can I find a rebate form for in-store purchases in the Rebate Center?
The Rebate Center contains mail-in rebates for products that can be purchased online. If your recent purchase originated in a Best Buy store, please bring your receipt to any Best Buy store. A Best Buy representative at the Customer Service counter can provide you with the appropriate form to mail."
which does NOT say I can not use the online form for a in-store purchase at all. Besides, the message above is under FAQ, not at the page where I downloaded and printed the form and how could I have known?? Normally BB's very good at rebates but not this time...
Have any of you guys ran into this kind of problem before??
Any suggestion or thoughts are appreciated!!