Reboot after closing optical drive

[evongugg]

Hi!
I have a GA-Z87X-UD4H motherboard that reboots after you insert a disk.
Windows 8.1 basically crashes every time I insert a disk.
I tried a Linux LiveCD. Same reboots.
I tried Windows in safe mode. Same reboots.
I tried the Marvell Controller. Same reboots.
I tried AHCI and IDE modes. Same reboots.
I tried changing PSU. Same reboots.
I tried new Sata cable. No change.
I tried setting the Region to 1. No change.
I tried with a Samsung SH-203B. Same reboots.
I tried a Lite-On iHas124-04 (Supposed to be compatible). Same reboots.
The only drive that seems to work is a BD-ROM Asus BR-042B2T.
I would like to install a Blu-Ray combo drive, so I could burn disks as needed. I would like to be able to burn DVD disks at least.
Any help would be appreciated.
TIA.

 

[denis280]

did you try with another optical drive.not the BD-ROM Asus BR-042B2T.

 

[evongugg]

I tried with a Samsung SH-203B. Same reboots.
I tried a Lite-On iHas124-04 (Supposed to be compatible). Same reboots.
Sorry it wasn't clear. These are optical drives.

 

[KingFatty]

Long shot, but two things:

1) physical movement/bump caused by door closing - maybe there is a short somewhere, or you have some wires compressed just enough that the door closing pushes those other wires (they could be to something unrelated, but affected by movement).

2) power load caused by motors (door close and disk spin) - maybe your power supply is on the verge of instability, and the extra juice required to spin the disk or move the door is just enough to overwhelm it.

To test for #1, you can re-route all the cabling in the computer. Ideally, you'd completely break down the computer and disconnect then reconnect *EVERY* *SINGLE* *WIRE* which is a huge pain in the behind, but might be worth doing that. Maybe it's a hidden connector somewhere that is just barely making contact, and all you need to do is push it all the way together to get them to click. Or something else hidden, that will remain unknown until you fully break down and reconnect all connectors everywhere. Double check all jumper settings etc.

To check for #2, you could try connecting another device that puts a good load on the power supply, or better yet, swap out your existing power supply and use a higher-wattage more reliable power supply.

 

[VirtualLarry]

My vote is for crappy power supply.

 

[evongugg]

Works fine with the Asus BD-ROM, but for some reason it won't work with any burner.
Keep the ideas coming if you can.

This is the power supply:

SeaSonic SSR-650RM 650W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS GOLD Certified Modular Active PFC Power Supply New 4th Gen CPU Certified Haswell Ready

http://www.newegg.com/Product/Produc...-118-_-Product

 

[Elixer]

Disable auto-reboot on BSOD.

It seems you are getting a BSOD, and windows is rebooting the system for you.
You should be able to see errors/warnings in the event viewer as well.

 

[evongugg]

Thanks, there is no BSOD and nothing related in Event Viewer.

 

[Eeqmcsq]

You said you tried a different SATA cable. Have you tried a different SATA port?

Edit: I see that you said you tried the Marvell controller.

More thoughts:
Can you be more specific about the "Linux LiveCD"? Did you boot into a Linux live CD instead of Windows? Or were you in Windows and you inserted a Linux Live CD?
Have you tried inserting a disk into your drive while you're on the BIOS screen?

 

[evongugg]

Yes, tried different port, controller (Marvell), different mode (IDE, AHCI).

Yes, I booted into the Linux environment with Ubuntu.

 

[Eeqmcsq]

Well, that eliminates Windows from the equation.
Wait, did you boot into a Linux live CD with a CD drive? Or a USB stick?

 

[evongugg]

Booted into Linux with a DVD. Ubuntu goes into memory.
It's when you open the drive all hell gets loose.

 

[Eeqmcsq]

But how's that possible when you said your motherboard reboots after you insert a disk? Also, how did you eject the DVD while you were in the Linux environment?

Some other thoughts: Have you tried disconnecting your HDD/SSDs? As in, disconnecting both their data and power cables, so that you ONLY have the optical drive connected to your motherboard?

 

[Eeqmcsq]

Responding to your edited comment: I've never tried ejecting the CD or DVD while Linux is running a live environment. I have no idea what would happen. Have you tried booting Linux from a USB stick, and then try inserting a disk to your optical drive?

 

[evongugg]

The DVD drive still works.
Ejecting the DVD is not a problem, but the computer reboots all over again.

If I disconnect the SSD, I have no operating system.

 

[Eeqmcsq]

I'm trying to eliminate the possibly that your SSD is doing something welrd either with the power draw or with sending some weird command or something to the controller. Perhaps you can disconnect the SSD and try the Linux live CD test again.

Other than that, I'm running out of ideas. I'm still curious to know what happens if you try inserting/ejecting a disk at the BIOS stage of the boot process, before you start the boot sequence in Windows or the Linux Live CD.

 

[C1]

Holding down the "Shift" key upon disk insertion normally prevents the drive from booting (at least it used to in the old days).

Check you BIOS carefully for any related available settings.

Ensure that the Optical drive is not first in the boot order (BIOS).

Eliminate optical drive from boot options (BIOS) or put it last.

 

[evongugg]

Holding shift while inserting a compact disc in a Microsoft Windows computer will bypass the autorun feature.

http://en.wikipedia.org/wiki/Shift_key

Thanks, I will try tonight to clear the bios and load defaults minus boot order.

 

[evongugg]

Clearing the bios and changing boot order did not help.

Running Linux LiveCD without any extra drives attached did not help.
Closing the drive in the bios makes the computer reboot.

I tested the Lite-On drive on another computer and it works just fine.

 

[Eeqmcsq]

This is getting weird.

When you say "closing the drive in the BIOS", were you closing the drive with, or without a disk inside?

 

[denis280]

changing the cable.maybe??

 

[C1]

A long shot, but it is actually why your post caught my eye in the first place.

I dont use my optical drive much. Just a few days ago, I noticed during POST (flashed for a second) a long string of strange characters. Pausing the POST screen after reboot showed that the Plextor 750A DvDRW was not registering properly. Checked the BIOS for that drive and the strange characters/registration showed there too. (When that happens, the drive is unavailable in Windows.)

I pulled the CMOS battery and it measured low at 2.6 volts. (I was surprised as I had changed the battery within 2 years & they should be good for five years.) I changed out the C2032 battery and used DEOXIT to clean and reseat all connecting cables (both at the drive as well as the MB).

Have not had any more issues with the drive (at least so far).

-------------------------
Searching around, it appears that power supplies can be the cause.

Here is the general search link (dvd causes reboot) : http://www.dogpile.com/search/web?qsi=11&q=dvd causes reboot&p=2&fcoid=4&fpid=2


Here is someone with a close match problem who found PS being culprit.


http://www.tomshardware.com/forum/252238-32-player-system-reboot

I feel your pain....I have gone through EVERYTHING you have gone through. Changed IDE cables, reloaded windows, everything....

One an up note, I have resolved my problem. There is hope for you too.

Here is what I did.

Like you, I thought two things could be at the core of the issue....either the DVD writer was bad, or from what others online told me, the power supply could be on the way our, of just underpowered (it is a mongrel brand).

I bought a new SATA DVD writer and a new Thermaltake power supply (430w)to try.
When I plugged in the new DVD writer, the system no longer rebooted and I thought I had resolved the problem.

Then I tried the new power supply with my old DVD writer in the system and the system worked perfectly. So I figured the PS was that bad, or the old DVD writer drew too much power for it.

In any event, I wanted the bigger PS in so that I could also "unlock" the second core of my Sempron proscessor which I was able to do with the larger power supply. Now the Sempron has turned into an Athlon dual core processor!!

I kept the new power supply and returned the DVD writer. And the system is AWESOME now. I bet your problem is your power supply needs to be upgraded....

Good luck...let me know how it works out.

 

[evongugg]

I just bought a new drive from their compatible list.
If it doesn't work, I will return it.
Thanks for all your help.

 

[corkyg]

With Win 8.1, try this: Go to Control Panel and select AUTOPLAY. In that menu set every category to TAKE NO ACTION. See what that does.

 

[evongugg]

I bought a drive on the compatibility list, Pioneer BDR-209DBK, and the problem is resolved.
Thanks again for everybody's help.