Refurb video cards at Newegg w/ free shipping

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fxsts

Golden Member
Oct 10, 1999
1,794
0
76
Although I have mentioned this before, Newegg puts products in different conditions all as refurbs.

I can think of (and have experience of getting) three different types of conditions as follow.

1. Customer Returns ? Open Box
These are ones returned by customers without any claim of them being defect or dead. People return products for many different reasons. They usually make sure to claim when products which they received are dead or defect. If these are the cases, knowing Newegg, they will probably send them back to the manufacturers. If they get sent back because customers just made wrong purchases (i.e. did not fit, not compatible, and etc.), they will probably sell them as refurbs. What we need to be careful is that some people kill products after abusing them (ie. overclocking), installing them wrong (ie. cracking CPU core) or etc. but return them as if there is nothing wrong with them. Of course, Newegg should check all the returned products, but it does not seem like they do. As a result, these products end up in the refurb section.

2. RMA Repairs from Manufacturers
These are the RMA replacements sent back from the manufacturers. When customers send back defect or dead products, Newegg send replacements out of their stock to the customers and send those defect or dead products to the manufacturers for repair. After a couple or several weeks, Newegg receives the replacements from the manufacturers, they put those RMA replacements in the refurb section. In case of motherboards, some manufacturers include all the accessories in their RMA replacements but package them in a generic box (such as Epox as far as I know). Others just send back just boards without any accessories (such as Asus and Gigabyte).

3. Discontinued or Refurb Products Liquidated by Manufacturers
These could be either new and complete with all the accessories or just bare OEM. These are the ones which you usually see at Compgeeks, Overstock, and other online resellers. You rarely see them at Newegg, but every once in a while, you see products in large volume offered there (just put 99 in the order quantity and update to find out the actual quantity in stock).

#2 and #3 are usually OK, while #1 is pretty much hit and miss. #3 is pretty easy to spot by the volume. The major difference between #1 and #2 is that the RMA repairs cannot be the latest products which just come out. If you see Geforce3, Socket S370 motherboard, or any other older products there, the chances are that they are most likely #2 (or #3), especially if you no longer see the same products sold as NEW. On the other hand, if you see, GeforceFX5900, nForce2, or any other products which just come out, they are pretty much all #1; hence, you have higher chance of getting screwed.

They are pretty much based on my own assumptions here, but I am pretty sure that they are quite accurate.
 

Johnniewalker

Senior member
Apr 11, 2003
265
0
0
Originally posted by: Buckett
Newegg has got in another boatload of video card refurbs w/ free shipping. I had to pick up a BBA Radeon 9600 pro for $133.50. There are many other cards with good prices. Hurry, these usually don't last long. Link

Thanks OP!

I picked up 2 ALBATRON TI4280's, which I have been lusting after to replace my $5.95 TNT2. Best price I had seen was $110, and they were OOS. I got sick of looking for 9500 pro's for less than $150 which would have been my 2nd choice. Saved me $40 plus shipping! Star Wars Galaxies will be much nicer now...

Item List
VGA ABTN TI4280P D @8X GF4 128MB RT (Qty=2,Price=179.98)

Subtotal:179.98
TAX:.00
Shipping and Handling Charge**:.00
Total:179.98

3 left.
 

littletemple

Golden Member
Sep 18, 2001
1,359
0
0
Anybody buy the refurb Antec Sever Tower PLUS1080AMG with the True430? Just wondering how refurb cases are at newegg? I've never bought a refurb case but I have bought refurb mobos and video cards. I really don't see much that could go wrong with cases. Anybody have good or bad experiences with newegg refurb cases?
 

fxsts

Golden Member
Oct 10, 1999
1,794
0
76
Originally posted by: littletemple
Anybody buy the refurb Antec Sever Tower PLUS1080AMG with the True430? Just wondering how refurb cases are at newegg? I've never bought a refurb case but I have bought refurb mobos and video cards. I really don't see much that could go wrong with cases. Anybody have good or bad experiences with newegg refurb cases?

I have never bought refurb cases from Newegg. However, I have bought some new cases from them, and their boxes are often damaged somewhat. Luckily, I have never gotten any damaged cases inside, but I would not be surprised if cases from Newegg arrive with some dents. Once, I got a box with a huge hole on the side, and FedEX guy told me open and check before accepting it.

I would think that cosmetic damages and failed power supply would be the potential issues buying refurb cases.



 

jna

Senior member
Jun 1, 2002
234
0
0
Originally posted by: Johnniewalker
Originally posted by: Buckett
Newegg has got in another boatload of video card refurbs w/ free shipping. I had to pick up a BBA Radeon 9600 pro for $133.50. There are many other cards with good prices. Hurry, these usually don't last long. Link

Thanks OP!

I picked up 2 ALBATRON TI4280's, which I have been lusting after to replace my $5.95 TNT2. Best price I had seen was $110, and they were OOS. I got sick of looking for 9500 pro's for less than $150 which would have been my 2nd choice. Saved me $40 plus shipping! Star Wars Galaxies will be much nicer now...

Item List
VGA ABTN TI4280P D @8X GF4 128MB RT (Qty=2,Price=179.98)

Subtotal:179.98
TAX:.00
Shipping and Handling Charge**:.00
Total:179.98

3 left.

This is for your motherboard with dual AGP slots?

 

gsethi

Diamond Member
Feb 28, 2002
3,457
5
81
which video card would you guys prefer:

Albatron 4280PV for $85

or

Sapphire ATI Radeon 9500 for $105 ?

thanks
 

mcoski

Senior member
Oct 12, 1999
855
0
0
Just got a platinum ed. ti4200 128mb MSI Geforce 4 for like 90 bucks. Said it owuld only come with card, came in full retial box, with all suppllies
 

Byte

Platinum Member
Mar 8, 2000
2,877
6
81
I've ordered 2 Gainward 4800s and 3 abit Siluro 4200s. So far 4 of them work great, the Gainwards are overclocking MONSTERS! 1 Siluro my friend said its going black or something. I'm going to test it later and see what it really is.
 

fxsts

Golden Member
Oct 10, 1999
1,794
0
76
Originally posted by: Byte
I've ordered 2 Gainward 4800s and 3 abit Siluro 4200s. So far 4 of them work great, the Gainwards are overclocking MONSTERS! 1 Siluro my friend said its going black or something. I'm going to test it later and see what it really is.

Just don't send those MONSTERS back to Newegg after overclocking them too much and kill them.

 

gsethi

Diamond Member
Feb 28, 2002
3,457
5
81
I do

take a motherboard, and paint one of its PCI slots to Dark Brown and VOILA, you have an additional AGP slot
 

gibster

Senior member
Jan 18, 2002
754
88
91
The refurbed 8500LE Sapphire came in today...




and




IT LOCKS UP after 10 minutes of operation, crap! Tried just about everything, no dice. I kind of expected it, not too mad, it is the 250/250 card, one of the nice ones, but... I'm thinking I could maybe RMA it to Sapphire or ATI, what kind of warranties do these guys provide - does anybody know? For the cost of another shipment, I *could* have a working card, even if they give me the 9100, that would be OK...
 

fxsts

Golden Member
Oct 10, 1999
1,794
0
76
Originally posted by: gibster
The refurbed 8500LE Sapphire came in today...




and




IT LOCKS UP after 10 minutes of operation, crap! Tried just about everything, no dice. I kind of expected it, not too mad, it is the 250/250 card, one of the nice ones, but... I'm thinking I could maybe RMA it to Sapphire or ATI, what kind of warranties do these guys provide - does anybody know? For the cost of another shipment, I *could* have a working card, even if they give me the 9100, that would be OK...

Contact Newegg, get the RMA#, ship the card back, fax them the receipt from UPS, FedEx, or etc, get the money back including the return shipment you paid, and order something else.
 

woodscomp

Senior member
Dec 28, 2002
746
0
0
If you really want the card then RMA it back to Sapphire, they will give you another one that has been tested.
 

pallmall

Member
Aug 10, 2003
35
0
0
Originally posted by: fxsts
Although I have mentioned this before, Newegg puts products in different conditions all as refurbs.

I can think of (and have experience of getting) three different types of conditions as follow.

1. Customer Returns ?Open Box
These are ones returned by customers without any claim of them being defect or dead. People return products for many different reasons. They usually make sure to claim when products which they received are dead or defect. If these are the cases, knowing Newegg, they will probably send them back to the manufacturers. If they get sent back because customers just made wrong purchases (i.e. did not fit, not compatible, and etc.), they will probably sell them as refurbs. What we need to be careful is that some people kill products after abusing them (ie. overclocking), installing them wrong (ie. cracking CPU core) or etc. but return them as if there is nothing wrong with them. Of course, Newegg should check all the returned products, but it does not seem like they do. As a result, these products end up in the refurb section.

2. RMA Repairs from Manufacturers
These are the RMA replacements sent back from the manufacturers. When customers send back defect or dead products, Newegg send replacements out of their stock to the customers and send those defect or dead products to the manufacturers for repair. After a couple or several weeks, Newegg receives the replacements from the manufacturers, they put those RMA replacements in the refurb section. In case of motherboards, some manufacturers include all the accessories in their RMA replacements but package them in a generic box (such as Epox as far as I know). Others just send back just boards without any accessories (such as Asus and Gigabyte).

3. Discontinued or Refurb Products Liquidated by Manufacturers
These could be either new and complete with all the accessories or just bare OEM. These are the ones which you usually see at Compgeeks, Overstock, and other online resellers. You rarely see them at Newegg, but every once in a while, you see products in large volume offered there (just put 99 in the order quantity and update to find out the actual quantity in stock).

#2 and #3 are usually OK, while #1 is pretty much hit and miss. #3 is pretty easy to spot by the volume. The major difference between #1 and #2 is that the RMA repairs cannot be the latest products which just come out. If you see Geforce3, Socket S370 motherboard, or any other older products there, the chances are that they are most likely #2 (or #3), especially if you no longer see the same products sold as NEW. On the other hand, if you see, GeforceFX5900, nForce2, or any other products which just come out, they are pretty much all #1; hence, you have higher chance of getting screwed.

They are pretty much based on my own assumptions here, but I am pretty sure that they are quite accurate.

Looks like an in depth analysis. I bought myself all four refurbisheds.

1. at7max with option #1 : most components, after some strugling it works well
2. aopen ak79d max with option #2 : nothing but a motherboard itself. bought spdif sound card in addition costing +$25
3. msi k7n2-islr with option #1 : returned, most components, very unstable at any efforts, shiping and restocking fee costed $18
4. msi ti4200 vtd8x with option #1 : tested good , one register near a memory chip on the back is broken, considering to refund.

The problems for the refurbished selling I have found so far :

1. When they sell them thay do not say if it is returned or refurbished or discontinued.
If they do not say which parts are inside when selling then they also cannot ask anything when returning the refurbished if the customer has taken all the parts and sell them to ebay to compensate for the restocking and shiping fee.

2. 14 days of returning date limitation is too short. And 15% of restocking fee is too much.
Are they making money by selling the refurbished? I see the same items appearing periodically.

3. Especially with the option #1, if they even do not perform eye-checking when processing the RMA returns and repack it for a refurbished sale, they cannot ask for any missing or broken parts. If they Do check them and ask for any missing or broken parts AND sell it as refurbished as is, It is NOT a business any more, it is delivering the risk to the new buyer causing re-return with higher restocking fee.

4. Missing parts is OK when listed but broken items can never be sold.
But we often see those items and DOAs selling. Oh My God!

There are situations of the products not fitting to specific users which needs more care or different environment. If those products meet proper users then it is a good recycling. I have been expecting it. But it seems that things have been changed a lot, it looks like it is another underground business.


What are the disadvantages for refurbished buyer?
do not know what they are buying.
must bear missing parts, broken items, DOAs and higher restocking fee, and shiping cost.
cannot get any customer service.
pay less cost much more if not lucky(very often now)

So it is being discouraged by the company. Do you understand?:disgust:

[EDITED based on recent experience]
Don't have to bear the broken items or DOA : tell Customer Service.
They do good Customer Service, but NOT the Technical Service.
But we still don't know what we are buying until we open the box.

As we have noticed NewEgg is an Excellent and Improving company.
What I really want to see is the contained part list for the refurbs,
and no more broken items and DOAs for the refurbs with better QC.
For a barebone only, the price looks too high in most cases.

[another EDIT based on recent experience]
With another experience, I think I could finally distinguish between the customer returns and the others. We usually use the terminology "OEM/BAREBORN" for containing no extra, but they seem to use it for 'customer returns'. With "OEM/BAREBORN" labled, I always got the customer returns, which may have some missing parts, but beware of these because, during several returns it may have lost all the parts because they have no way to check the contents inside currently. Without "OEM/BAREBORN" lable, I always got the white boxes, which means no extra, but factory repaired.

Why I am doing this?
Because I don't like being forced to check my luck with these little things. I think, so do the majority of the customers. And because I believe the company does not want to discourage the sale and deliver the increasing risks to future customers.
 

woodscomp

Senior member
Dec 28, 2002
746
0
0
New Egg offers no tech service regardless of it being a refurb or not. I would say they do not test anything and just throw it right back in the loop. This is a bad practice and there ought to be some quality control. I have bought one refurbed motherboard from them and have zero problems with it, I would speculate this is a board that they got back from the manufacture as it was not a newer board. The brand new parts are the ones that make me leary. Like seeing a P4P800 Deluxe up there I would be very skeptical about buying. Honestly it takes manufactures 6-8 weeks turn around time on the RMA's they get from distribution. It is a crazy business.
 

fxsts

Golden Member
Oct 10, 1999
1,794
0
76
2. 14 days of returning date limitation is too short. And 15% of restocking fee is too much.
Are they making money by selling the refurbished? I see the same items appearing periodically.

Newegg has never asked me to pay restocking fee for defective or dead products. I believe, when you ask for RMA, you need to make sure that you are returning the product, because you are sure that it is defective or dead. If you tell them that it just didn't work or something of the line, they may think that there is nothing wrong with the product and ask for restocking fee.
 

pallmall

Member
Aug 10, 2003
35
0
0
Now they offer the RMA requesting process asking automatic 15% restocking fee. And when the customers have special issue with the product refund, must contact the customer service to ask for a adjustment with new RMA #. Just describing in the comment box is not enough. With this discouraging complicated process, many of the innocent customers will be left behind. I just wish these systemetic efforts put to somewhere productive.:heart:
 

fxsts

Golden Member
Oct 10, 1999
1,794
0
76
Originally posted by: pallmall
Now they offer the RMA requesting process asking automatic 15% restocking fee. And when the customers have special issue with the product refund, must contact the customer service to ask for a adjustment with new RMA #. Just describing in the comment box is not enough. With this discouraging complicated process, many of the innocent customers will be left behind. I just wish these systemetic efforts put to somewhere productive.:heart:


I had never noticed the new policy. I also realized that they clearly state now that they don't reimburse the return shipping charge.

Although I don't know when they came up with the new policy, when I think about all the returns I have made to Newegg in the past, I have never asked for refund but always asked for replacement. Obviously, I bought those products because I wanted them. However, often, they do not have the replacements especially for those refurbs, so they gave me refund anyway without taking any restocking fee.
 

larsrulz

Senior member
May 6, 2003
435
0
0
btw fxsts....your request to have these deals not posted is completely bogus. There are still some sub $100 cards that I'm looking for, and I wouldn't have noticed otherwise, so thank you very much Buckett!
 

DahDee

Senior member
Feb 6, 2003
352
0
0
Originally posted by: larsrulz
btw fxsts....your request to have these deals not posted is completely bogus. There are still some sub $100 cards that I'm looking for, and I wouldn't have noticed otherwise, so thank you very much Buckett!

fxsts explicitly apologized in this thread four days ago and has since provided helpful info to several other posters. Let it go.

I got my Albatron Ti4800SE less than 48 hours after placing the order, and although the description said OEM it came in the retail box with all cables/adapters/dongles and the manual (but no software). Didn't overclock as much as I'd hoped (305/640 in my system, as opposed to as high as 346/721 in reviews I'd seen), but I suspect that my system is producing a lot of heat that is being bottled up by the enclosed locaton of the case and may be limiting performance -- can heat be that kind of limiting factor? If so, I may explore supplemental cooling options.
 

Johnbear007

Diamond Member
Jul 1, 2002
4,570
0
0
Originally posted by: DahDee
Originally posted by: larsrulz
btw fxsts....your request to have these deals not posted is completely bogus. There are still some sub $100 cards that I'm looking for, and I wouldn't have noticed otherwise, so thank you very much Buckett!

fxsts explicitly apologized in this thread four days ago and has since provided helpful info to several other posters. Let it go.

I got my Albatron Ti4800SE less than 48 hours after placing the order, and although the description said OEM it came in the retail box with all cables/adapters/dongles and the manual (but no software). Didn't overclock as much as I'd hoped (305/640 in my system, as opposed to as high as 346/721 in reviews I'd seen), but I suspect that my system is producing a lot of heat that is being bottled up by the enclosed locaton of the case and may be limiting performance -- can heat be that kind of limiting factor? If so, I may explore supplemental cooling options.

Yes, it very well can affect your overclocking potential. The best thing to do is to make sure you have a case with good air flow for cooling. Unless you MUST have a small case, the best route to go is with a tower, such as the antec 1080 amag, or the chenming or chieftec.... They are all good. I prefer Antec.. the quality is great and it comes with a top end PSU (another consideration for OCing. You can get the 1080 Amg from newegg for 135 shipped with a truepower 430W
 

DahDee

Senior member
Feb 6, 2003
352
0
0
Thanks for the info, Johnbear 007! I'll look into cooling options -- maybe add a fan and move the case to a location with better air flow.
 
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