From my understanding, Newegg will refund your return shipping if you ask them.
I've gotten many fantastic deals from Newegg. Probably the best one was $6 for a 256MB Nvidia 5600 video card. I don't know how this got priced so cheap, but it came in the full PNY case with all the extras, including a DVI to VGA adapter, Splinter Cell game and an S-video cable. It also had free shipping. I jumped when I saw it, figuring it was worth a $6 gamble. Best refurb I ever got.
The above deals don't come around very often. Out of probably 50 or 60 different refurbs, only about 5 have been outright duds. About five more had minor defects. The rest were 100% and many included the retail box and all the extras.