Reverse DNS issue with Mail server?

Zero

Senior member
Oct 9, 1999
783
0
0
There are a few mail servers from a couple different domains that will not accept email from my own personal exchange server.

I get a returned messages with this error(specifically from AOL):

There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<mail.myserver.local #5.5.0 smtp;554-: (RLY:IR) http://postmaster.info.aol.com/errors/554rlyir.html>


My server was built to host a .local domain and also hosts a .com domain for email. The error references the local domain name and not my mail.myserver.com domain. Is this the problem?

I tried the link above from AOL and entered my IP to test reverse dns and here is the result:

RDNS Results


DNS Server Response:
adsl-xx-xx-xx-xx.dsl.scrm01.pacbell.net

Success! It appears you have Reverse DNS. Please note the following points:
If the sender's domain is the only domain sending mail from a specific IP address, we recommend that the reverse DNS entry (PTR Record) match the domain name (A Record), but we do not require it.

AOL does require that all connecting Mail Transfer Agents have established reverse DNS, regardless of whether it matches the domain.

Reverse DNS must be in the form of a fully-qualified domain name. Reverse DNSes containing in-addr.arpa are not acceptable, as these are merely placeholders for a valid PTR record. Reverse DNSes consisting only of IP addresses are also not acceptable, as they do not correctly establish the relationship between domain and IP address.


I'm not sure if the results here are pointing to a problem or not...yet I can't send any emails to AOL addressess.

My IP is static and is a business account(in my office) and not residential.

Any thoughts or insight is appreciated. Thank in advance!!!!

Zero
 
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