RMA Abuse.

[Dethfrumbelo]

There are plenty of signs out there that lead one to believe that the world is coming to an end. This is not one of them.

 

[Googer]

Originally posted by: MartinCracauer
I would be surprised if tweakers/overclockers caused even a 10th of the damage that idiots do who force in CPUs the wrong way, don't connect ventilators, cover up computers etc etc.

I am not saying tweakers, but People who are RESPONSIBLE for the damage caused to Equipment and sent back via RMA to the manufacturer for replace ment. That is immoral and dishonest, That is fraud. RMA's Are OK when the manufacturer is responsible for the defects or damage to the product.

 

[Googer]

How about all of those people who bend pins on their LGA 775 boars and RMA'd them. The damage was not the fault of the manufacturer but the end user. Therefore the user should pay for the replacement costs.

I do not work for a retailer or company that produces anything, but I am some one who is tired of Fraud- people who take advantage of others and paying more than I should have to for things. I read some time ago that fraudulant returns or RMA costs us (you and I) 5-25% (depending on the item) of the total cost of purchase. I would rather spend the extra dough on a faster processor, bigger hdd, more and faster ram, accessories(speakers, laser mice), and the list goes on. I think that most people here would agree with my last statement.

 

[Farmer]

Nash equilibirum? Doesn't that have to do with oligopolies?

Googer:

We operate under the assumpetion that no one does this. Innoncent until proven guilty. Of course, I understand your anger when you discuss fraud.

But of course, it's a fact of life. Costs because of fraud should be accounted into cost of purchasing of items, just as if it were a cost of an actual material component of that product. Yes, of course, it shouldn't be like this, but when was the last time anything went like it should?

 

[imported_TimJ]

It's safe to say the number of "fraudulent" RMAs is fairly small and do not nearly cost the millions of dollars it would take to raise the price of something 25%.

 

[mechBgon]

Number of RMA abusers who will cease their abuse as a result of this thread?

 

[imported_TimJ]

Originally posted by: mechBgon
Number of RMA abusers who will cease their abuse as a result of this thread?

If anything it will inspire more people to RMA stuff they broke.

 

[Farmer]

mechBgon:

Good reasoning. He still has the right to voice his opinion though.

 

[Googer]

This thread really shows how the moral fibre of America is deteriating. I can remember as a kid an old saying "If you break it you pay for it". - Thanks Grandpa!

 

[Googer]

Originally posted by: Farmer
Nash equilibirum? Doesn't that have to do with oligopolies?

Googer:

We operate under the assumpetion that no one does this. Innoncent until proven guilty. Of course, I understand your anger when you discuss fraud.

But of course, it's a fact of life. Costs because of fraud should be accounted into cost of purchasing of items, just as if it were a cost of an actual material component of that product. Yes, of course, it shouldn't be like this, but when was the last time anything went like it should?

Hey I am the first to admit that the world aint perfet and neither is life.

 

[Farmer]

Googer:

Instead of criticizing the deteriorating moral conditions (morality being ambiguous term), operate under the assumption that no one has any 'morals.'

You think retailors would offer an RMA policy if they did not expect fraud? It is not in their best interests to investigate every single questionable RMA (obvious, since they don't do it), even though it is for you. You want to stop RMA fraud? Please, be my guest and try, because I know I have no such time.

It is a factor of the computer-part buying world. You have to deal with it if you can't do anything about it. Telling us that RMA fraud is depriving us of money would be the same as telling us water was wet, so, try to think of it as a necessary cost. It is necessary to use silicon in creating PCBs; it is thus also necessary to account for RMA fraud in creating PCBs.

 

[Googer]

Originally posted by: TimJ

Originally posted by: mechBgon
Number of RMA abusers who will cease their abuse as a result of this thread?

If anything it will inspire more people to RMA stuff they broke.

Please explain your reasoning. Thanks.

 

[DanDrop]

What???? I can actually RMA stuff that i break??? Thanks for the tip! j/k

 

[imported_TimJ]

Originally posted by: Googer

Originally posted by: TimJ

Originally posted by: mechBgon
Number of RMA abusers who will cease their abuse as a result of this thread?

If anything it will inspire more people to RMA stuff they broke.

Please explain your reasoning. Thanks.

Joe Schmoe broke his ____. He was like "damn, there goes $X down the drain." He reads your thread and thinks "wow, if those RMA departments are really that stupid, I'll just RMA it and get a new one."

 

[Farmer]

But, most probably, it was his MSI mobo, which was, of course, broken before it was built.

 

[mechBgon]

Originally posted by: Farmer
mechBgon:

Good reasoning. He still has the right to voice his opinion though.

I agree, although it seems like a thread that would fit better in Off-Topic. Also I am not a big fan of cross-posting (this is cross-posted over in Tech Support too). I do agree with the principle but I think we all know that the people who commit what amounts to fraud are not going to change their behavior because someone on the IntarWeb disapproves.

I do keep a small private Hall Of Shame list of people I won't bother to help. I remember a thread where a guy's kid scribbled on his monitor with ball-point pen and several people were suggesting he buy another from Best Buy, swap, and do a return saying it came that way :roll: Sad.

 

[Googer]

Originally posted by: TimJ

Originally posted by: Googer

Originally posted by: TimJ

Originally posted by: mechBgon
Number of RMA abusers who will cease their abuse as a result of this thread?

If anything it will inspire more people to RMA stuff they broke.

Please explain your reasoning. Thanks.

Joe Schmoe broke his ____. He was like "damn, there goes $X down the drain." He reads your thread and thinks "wow, if those RMA departments are really that stupid, I'll just RMA it and get a new one."

It is a concious decision to RMA somthing, you cannot stop some one born with out a set of morals from doing the wrong thing.

Your answer is like telling a terroist that bombs scare people. Its nothing that they dont already know.

 

[Avalon]

Originally posted by: Googer
How about all of those people who bend pins on their LGA 775 boars and RMA'd them. The damage was not the fault of the manufacturer but the end user. Therefore the user should pay for the replacement costs.

I do not work for a retailer or company that produces anything, but I am some one who is tired of Fraud- people who take advantage of others and paying more than I should have to for things. I read some time ago that fraudulant returns or RMA costs us (you and I) 5-25% (depending on the item) of the total cost of purchase. I would rather spend the extra dough on a faster processor, bigger hdd, more and faster ram, accessories(speakers, laser mice), and the list goes on. I think that most people here would agree with my last statement.

I'd like to see that 5-25% figure in an honest article somewhere. I can believe 5% though. If that were the actual number, you'd save $10 on a $200 processor. This might mean something to someone on a budget limit, or an individual/company that purchases multiple computers. It's a shame if you think about all the hardware shoppers who buy computer hardware at B&M stores, not knowing that prices online are sometimes 25% cheaper. That's a real hurter.

 

[Googer]

Originally posted by: Farmer
But, most probably, it was his MSI mobo, which was, of course, broken before it was built.

I dont have an MSI board. There is nothing wrong with making an RMA Claim. I have RMA'd an ide hard drive that died prematurly and on another occasion a scsi card that did not have a bios installed on its eeprom. Just dont RMA somting that you broke doing things that are outside of what it was designed to do. YOU ARE SINGLE HANDEDLY COSTING ALL OF US MONEY BY ABUSING THE SYSTEM.

 

[Farmer]

Avalon:

That's really their own fault, as sad as that is. It's out there, they simply choose to ignore it.

 

[Avalon]

Originally posted by: Farmer
Avalon:

That's really their own fault, as sad as that is. It's out there, they simply choose to ignore it.

You have to admit it's still painful to watch them do that

When my dad put together my brother's rig, he got him an XFX Geforce FX5200 128MB for like $100.
I cried. That's the last time I let them build a system without consulting me

 

[Googer]

5-25% AT ALL STORE TYPES NOT JUST BRICK AND MORTOR BUT DOT COM AS WELL.

Just because they dont markup as much to cover expences as much as a traditional retailer does not mean it does not cost them the same amount. Take some buiseness and economics classes. It increses manufactureing costs as well becuause ultimately that is where all of this stuff ends up. I know very well how retail works and how return merchandise is handled Most of the time it does not cost the retailer as much as the vendor.

 

[Googer]

Originally posted by: AWhackWhiteBoy

Originally posted by: Gannon
I have never seen a system fail because it was overclocked, not to mention the chips are taken to extremes during testing before they even leave the factory that are probably much worse then overclocking. The only real concern should be the voltage. Almost all enthusiast motherboards and new cpu's have cpu measures in place from preventing damage by anyone who tweaks their clock frequency. THE OP is a complete moron. If you think prices would radically falll because of less RMA's you're wrong.

did you even think much about the prospect of overcloking,its all about undlessly tweaking and toying with hardware and cooling, both with settings and physically. its easy to damage hardware if your handling it improperly and on a regular basis.

you are 100% correct.

 

[Googer]

Originally posted by: TimJ
It's safe to say the number of "fraudulent" RMAs is fairly small and do not nearly cost the millions of dollars it would take to raise the price of something 25%.

That all depend on the cost of the item, when it comes to IT equipment it adds up very fast.

 

[Avalon]

Originally posted by: Googer
5-25% AT ALL STORE TYPES NOT JUST BRICK AND MORTOR BUT DOT COM AS WELL.

Just because they dont markup as much to cover expences as much as a traditional retailer does not mean it does not cost them the same amount. Take some buiseness and economics classes. It increses manufactureing costs as well becuause ultimately that is where all of this stuff ends up. I know very well how retail works and how return merchandise is handled Most of the time it does not cost the retailer as much as the vendor.

When I was talking about the B&M story, I was merely making a comment on pricing, I was NOT referring to price markups due to RMAs. I understand full well the markup is for B&M and online stores as well, which is why in my first post I referred to the item price without specifying where it was bought at. Give me some credit here. I've already taken a couple economics classes, and they never covered anything that had to do with returned merchandise markup. I'm not going to spend hundreds of dollars to take a class just so you can get me to believe your statement. Give me a reliable article on this and it will save us both the trouble.

Googer, nice picture in your signature