RRoD Strikes Modeps

[darkswordsman17]

Originally posted by: Modeps
I got the idea from Consumerist to email "billg@microsoft.com" with my Xbox360 issues, in hopes to at least get confirmation that I'd be receiving the Falcon chipset or even better a NEW model Xbox360. I got a call from MS Customer Service, from somewhere in the Central Time Zone, who said that he'd be "personally taking over my account" and keep me informed about everything. I asked if I could get a new 360 to replace mine... No. I asked if I could at least be assured that I would get the Falcon chipsed this time... No, he cant be sure.

I then asked for compensation in terms of all the time I have been without the 360, when I was still paying for Xbox Live Gold. I'd be getting a 1 month prepaid card (like everyone else that gets their unit sent in for repair) but "they actually aren't even legally obligated to refund anything."

That may be the case, but you shouldn't be telling the client that. Basically, all this dude was doing was paying me lip service. I'm tired of bullshit. I'm tired of shoddy hardware.

And then people wonder why I don't hold on to my 360s. Sorry, had to make a glib comment. The more I think about it, the more I think Microsoft really screwed up with the 360 from a hardware standpoint. There's no front intake, the GPU heatsink was a pathetic small piece of aluminum stuffed under the DVD drive. The HDD blocks one of the side vents, and the other is blocked if you put it vertically. The DVD drives are POS's in my experience (excessively noisy, a higher failure rate than I expected from such a mature device technologically).

 

[blurredvision]

Originally posted by: darkswordsman17
The more I think about it, the more I think Microsoft really screwed up with the 360 from a hardware standpoint.

I think that's been long established by now.

 

[Fardor]

Originally posted by: Xavier434
5th replacement? Man, I feel for you. I have heard about all of the 360 issues, but I still don't know one person outside of the internet who has had to replace one yet. I think MS has it out for you.

yeah, same... mine was bought in june 06 and all it ever did was freeze twice in Oblivion...

 

[Modeps]

Just got a call from Xbox. Looks like somehow they've already got my 360 on its way back to me... it'll show up at my place tomorrow before 3pm EST. Finger crossed its at least a falcon.

 

[Modeps]

360 came back today, new power supply but same output. No HDMI, same manufacturing date. It works though, so thats good.

 

[randay]

Originally posted by: Modeps
360 came back today, new power supply but same output. No HDMI, same manufacturing date. It works though, so thats good.

is it the same 360 or you dont know?

 

[Modeps]

Originally posted by: randay

Originally posted by: Modeps
360 came back today, new power supply but same output. No HDMI, same manufacturing date. It works though, so thats good.

is it the same 360 or you dont know?

Its the same one, they probably just swapped out the guts. My biggest concern is it'll fail once the 3 yr warranty is up.

 

[randay]

Originally posted by: Modeps

Originally posted by: randay

Originally posted by: Modeps
360 came back today, new power supply but same output. No HDMI, same manufacturing date. It works though, so thats good.

is it the same 360 or you dont know?

Its the same one, they probably just swapped out the guts. My biggest concern is it'll fail once the 3 yr warranty is up.

do you get 3 more years or is it 3 years from the original purchase?

 

[pennylane]

Originally posted by: randay

Originally posted by: Modeps

Originally posted by: randay

Originally posted by: Modeps
360 came back today, new power supply but same output. No HDMI, same manufacturing date. It works though, so thats good.

is it the same 360 or you dont know?

Its the same one, they probably just swapped out the guts. My biggest concern is it'll fail once the 3 yr warranty is up.

do you get 3 more years or is it 3 years from the original purchase?

I think it's original purchase, but I'm not 100% sure. When do the 3 years expire?

 

[CVSiN]

Originally posted by: Modeps

Originally posted by: randay

Originally posted by: Modeps
Just got off the phone with them, I wanted to make sure they knew how many times I've had issues. They're going to overnight a box to me, the shipping on the prepaid box will also have overnight prepaid back to them, then when they fix/replace, it'll be overnighted back to me. They estimate 2 weeks... which is just fine, but still annoying.

Hopefully, I'll get an HDMI 360 back instead.

2 weeks?? man they must have a shitload in queue.

What are you talking about? 2 weeks when I get my 360 back is less than 1/2 the time I've had to wait before. 2 weeks is fine. They also informed me that they want me to ship my power brick back as well.

Yikes... I got my 1 and only replacement back in 5 days.

that was god.. almost 1.5 years ago now.

 

[maziwanka]

Originally posted by: Modeps
I got the idea from Consumerist to email "billg@microsoft.com" with my Xbox360 issues, in hopes to at least get confirmation that I'd be receiving the Falcon chipset or even better a NEW model Xbox360. I got a call from MS Customer Service, from somewhere in the Central Time Zone, who said that he'd be "personally taking over my account" and keep me informed about everything. I asked if I could get a new 360 to replace mine... No. I asked if I could at least be assured that I would get the Falcon chipsed this time... No, he cant be sure.

I then asked for compensation in terms of all the time I have been without the 360, when I was still paying for Xbox Live Gold. I'd be getting a 1 month prepaid card (like everyone else that gets their unit sent in for repair) but "they actually aren't even legally obligated to refund anything."

That may be the case, but you shouldn't be telling the client that. Basically, all this dude was doing was paying me lip service. I'm tired of bullshit. I'm tired of shoddy hardware.

man. what an asshole. i really feel for your problems. that freaking sucks to no end. knock on wood i haven't had a RRoD yet. if the games weren't so damn good i'd have said to stick to MS on this one.

too bad i hate sony though, but who knows if i'd cave in for a ps3 in the future once i feel its more worth it.

 

[Dari]

Don't put up with this shit. Return that piece of crap or sell it and get another console. You're paying for Microsoft's mistakes.

 

[mugs]

Originally posted by: Dari
Don't put up with this shit. Return that piece of crap or sell it and get another console. You're paying for Microsoft's mistakes.

There's a reason why people stick with the 360 despite the reliability issues.

 

[Dari]

Originally posted by: mugs

Originally posted by: Dari
Don't put up with this shit. Return that piece of crap or sell it and get another console. You're paying for Microsoft's mistakes.

There's a reason why people stick with the 360 despite the reliability issues.

Yeah, yeah, I know. Live is too good. It's like a drug. Well, if you're getting bad drugs, you go to another drug dealer Microsoft has brought the mentality of the PC world to consoles, where they can ship crap first and try to fix it via revisions instead of stress-testing their initial product.

People here seem so resign to crappy products. This isn't China. Just walk away.

 

[erwos]

Hey, my 360 bought the farm again! WOO WOO! 12-23-05 build date, so color me unsurprised. I can't even fathom why they bother to send those back out - they just wind up dying again, from what I've read.

I guesstimate that it lasted about a month or so, albeit with me not really turning it on too often during that time period. So, maybe like ten uses of an hour each? Not from lack of good games, I was just heavily involved with Smash and Warhawk... games I guess I'll be playing some more of again. Good thing the Broken Mirror expansion for Warhawk is coming out in a couple days!

Anyways, I called support, but they claimed the repair request system was down for upgrades, call back tomorrow. *sigh*

 

[blurredvision]

Originally posted by: Dari
Yeah, yeah, I know. Live is too good. It's like a drug. Well, if you're getting bad drugs, you go to another drug dealer

Once you've had cocaine (Live), you don't want to go to marijuana (Sony). The Wii is a cigarette in this equation.

I've owned all 3 current-gen consoles (sold the Wii), and even though my 360 has died twice, I still prefer it over the PS3. Yes, it sucks BADLY that the 360 has MAJOR hardware problems, but Microsoft did right by their huge mistake, and it doesn't cost me a dime to have it fixed. At this point, by the time the one I have now goes out of the 3-year warranty, we'll be damned close to the next round of consoles. If my 360 dies for a 3rd time, I can go a month without, what is my opinion, the best console on the market as far as games and experience goes.

 

[WraithETC]

The only console I've ever had break was my N64... that POS!

I bought my 360 in the parking lot of a Jack in the Box from some guy claiming he got it from working at Best Buy. Still works!

 

[Dari]

Originally posted by: blurredvision

Originally posted by: Dari
Yeah, yeah, I know. Live is too good. It's like a drug. Well, if you're getting bad drugs, you go to another drug dealer

Once you've had cocaine (Live), you don't want to go to marijuana (Sony). The Wii is a cigarette in this equation.

I've owned all 3 current-gen consoles (sold the Wii), and even though my 360 has died twice, I still prefer it over the PS3. Yes, it sucks BADLY that the 360 has MAJOR hardware problems, but Microsoft did right by their huge mistake, and it doesn't cost me a dime to have it fixed. At this point, by the time the one I have now goes out of the 3-year warranty, we'll be damned close to the next round of consoles. If my 360 dies for a 3rd time, I can go a month without, what is my opinion, the best console on the market as far as games and experience goes.

I would much rather have a drug I can walk away from. Coke is a hell of a drug.