Ryzen 2400G + Gigabyte Gaming 3 Constant Crashing

[Lordhumungus]

As some of you may have seen by my popping up in various threads I have been working on getting a Ryzen 2400G build up and running and have been having nothing but issues with crashing and blue screening. After swapping out the ASRock Pro4 board for a Gigabyte Gaming 3, I am still more or less in the same boat, albeit with slightly different symptoms.

Currently, when I can even get past the W10 installation and get into Windows itself, in a matter of minutes the screen will split in half and either be blank on the right side or duplicate what is on the left side (see below spoiler for example).

Spoiler: Screenshot

This behavior is immediately followed by a blue screen and then the system rebooting. This will happen anywhere from the login screen to me just idling in Windows and does not seem to be impacted or triggered by anything I am specifically doing. It also happens with enough frequency that doing things like installing the chipset drivers and similar are non-starters as it crashes during the install and then gets itself in a nightmare state of being partially installed (and then I can't get it to stay stable long enough to fix it).

Two things that may or may not be interesting bits of info are that if I am able to get into Safe Mode it seems to not crash as often and once I experience the crash in normal use it seems more likely to occur much more quickly after subsequent reboots (even if the PC is fully powered off). For example I can usually get through installing Windows without issue but once I get into WIndows and experience the first crash, it will often start crashing like this on the login screen.

Since I had similar crashing issues with the ASRock board (although they presented a bit differently) I'm thinking this may be memory related as I tried to go budget with PNY Anarchy 3200 CL16 RAM. At this point I am going to go ahead and replace the RAM with a set of Team Dark Pro (Samsung B-Die hotness) which is basically identical to what I have in my main rig and have been running without issue since day 1, but I was wondering if anyone had any other thoughts on this and/or ideas on how I might get it up and running in the meantime.

Specs:
Ryzen 2400G
Gigabyte Gaming 3
PNY Anarchy 3200 CL16 2x8GB
Refurbished Corsair 650 Watt PSU (new to me for the purposes of this build)
Be Quiet Pure Rock Slim

Things I know to be true:
RAM is running at lowest possible default speeds
BIOS was updated to latest F22 release
Cooling seems fine as I don't see the CPU go over ~33-35 in BIOS

Any input you all have would be GREATLY appreciated as I was really hoping for a build that didn't fight me every step of the way.

 

[daveybrat]

Why not just test it with the Team Dark ram from your other PC first?

 

[Lordhumungus]

The thought crossed my mind, but there was an ebay auction that ended like 1 minute ago that I won (couldn't get it tested before the auction ended so just went for it) and also the main rig is a pain in the butt to get into due to being SFF and having the radiators covering the side panels to get to the RAM.

I figure worst case scenario I'll have nicer RAM.

 

[VirtualLarry]

I got my 2400G running fine in the micro-ATX version of the Gigabyte Gaming 3, using cheap(er) Team Vulcan DDR4-3000 RAM, that ran at 3000 according to the UEFI when set to XMP. At least, I think so. Maybe it really wasn't clocking the RAM that high, just acknowledging what it saw in the XMP data? I had that issue with an ASRock Z170 board. I would set XMP enabled, it would show the RAM speed, but I had neglected to select an XMP Profile in the UEFI, so it still defaulted to 2133 in Windows 10 according to CPU-Z.

 

[XavierMace]

A) What does the BSOD say?
B) Is this a clean Windows install with an up to date install media?
C) Your sig mentions 12x WD Reds. Presumably those are hooked into a RAID card. Have you tried removing the RAID card?

 

[Lordhumungus]

I can't tell if it's a "proper" blue screen or not as it doesn't actually list any information (or at the very least it's not visible if it is there). First it does what I have shown in the screenshot (weirdly it's still totally usable and responds when this happens) and then after maybe 10-20 seconds the screen turns completely blue-green and then it reboots about a minute after that. Due to the speed/frequency with which it happens I've not really been able to glean much info out of event viewer.

Multiple clean installs as I had a few instances where I was halfway through installing drivers and it went haywire mid install. It was faster to just re-install than try to wade through the driver situation. I'd have to double check but I believe it's using Build 1709 and is being installed from a bootable USB.

Good call on the RAID card. The drives aren't actually hooked up at the moment, but I haven't tried without the card. I'll give that a shot in the morning and report back.

 

[Ketchup]

Running ok in safe mode means no real load is going to several components, including the higher mode graphics portion of the CPU. Even though the power supply should be overkill for that build, the fact that it is refurbished would make me want to test with another unit.

 

[Lordhumungus]

Looks like the SuperMicro AOC-SAS2LP-MV8 card is in fact the culprit. System seems to run fine and be perfectly stable without it attached, but freaks out even on the boot loader selection screen with it installed in any slot. Going to try to contact SuperMicro support tomorrow, but I have a feeling this guy will be going back.

I'll probably end-up with one of the re-badged LSI cards that can be flashed into IT mode, but would be open to suggestions for alternatives if anyone has one (something that supports 12+ drives would be nice as I didn't realize the Gigabyte board disables 2x SATA when using M.2). I don't need hardware RAID as I use a software solution, so really I'm looking for something reliable and cheap to hook-up 12+ SATA drives.

Thanks for the help and suggestions everyone! I was getting so pissed off that it was getting difficult to think straight to troubleshoot.

 

[B-Riz]

Looks like the SuperMicro AOC-SAS2LP-MV8 card is in fact the culprit. System seems to run fine and be perfectly stable without it attached, but freaks out even on the boot loader selection screen with it installed in any slot. Going to try to contact SuperMicro support tomorrow, but I have a feeling this guy will be going back.

I'll probably end-up with one of the re-badged LSI cards that can be flashed into IT mode, but would be open to suggestions for alternatives if anyone has one (something that supports 12+ drives would be nice as I didn't realize the Gigabyte board disables 2x SATA when using M.2). I don't need hardware RAID as I use a software solution, so really I'm looking for something reliable and cheap to hook-up 12+ SATA drives.

Thanks for the help and suggestions everyone! I was getting so pissed off that it was getting difficult to think straight to troubleshoot.

There is something called port multiplication, but a Google search showed nothing but an unanswered question on the AMD site about it.

Maybe buy a multiplier and try it? Let us know if it works? For science!

 

[XavierMace]

Looks like the SuperMicro AOC-SAS2LP-MV8 card is in fact the culprit. System seems to run fine and be perfectly stable without it attached, but freaks out even on the boot loader selection screen with it installed in any slot. Going to try to contact SuperMicro support tomorrow, but I have a feeling this guy will be going back.

I'll probably end-up with one of the re-badged LSI cards that can be flashed into IT mode, but would be open to suggestions for alternatives if anyone has one (something that supports 12+ drives would be nice as I didn't realize the Gigabyte board disables 2x SATA when using M.2). I don't need hardware RAID as I use a software solution, so really I'm looking for something reliable and cheap to hook-up 12+ SATA drives.

Thanks for the help and suggestions everyone! I was getting so pissed off that it was getting difficult to think straight to troubleshoot.

I forgot about this thread, but I've got an IBM M1015 (aka LSI 9220-8i) in my 2200G build that's running without issue. But you're maxed out at 8 drives there (without an expander).

 

[Lordhumungus]

Thanks all for the responses.

I was never able to get the SuperMicro card to work and ended up going with an LSI LSI00244 (9201-16i) that was 50% off at NewEgg at the time.

Slightly more than I had hoped to spend by about $50, but gives me piece of mind of a brand new and warrantied card with a few extra ports to play around with.

So far it’s working exactly as I’d expect.

 

[Lordhumungus]

Well, I had to re-install W10 because the machine was having a lot of strangeness, and apparently something has broken in version 1803 that is causing the system to BSOD, while complaining about the lsi_sas2.sys file. I've reached out to Broadcom, but so far their response has basically been "yeah, we've seen some reports...".

The thing that I find the absolute strangest is that it will get in after about 20 BSODs and then the whole process will start over if I need to reboot or power off for any reason.

I tell you, my luck with technology has just been terrible recently. I had a Raspberry Pi just randomly stop reading SD cards after a power down (did it the correct way, didn't just yank power). Fingers crossed something starts going right here so I don't start pulling my hair out.

 

[XavierMace]

Well, I had to re-install W10 because the machine was having a lot of strangeness, and apparently something has broken in version 1803 that is causing the system to BSOD, while complaining about the lsi_sas2.sys file. I've reached out to Broadcom, but so far their response has basically been "yeah, we've seen some reports...".

I should have my 2200G build back up and running either this weekend or next. I'll let you know if I run into the same issue with 1803 and my 9211.