I've been building my own desktops since my youth and for the first time ever I was amazed by the difficulty of getting a new build to work. It all started a month ago when I purchased the Gigabyte AB350 Gaming motherboard, Ryzen 1600X, Corsair Vengeance LPX DDR4 16GB RAM and a Corsair H60 cooler. I intended to use these components with my existing case, PSU and GTX 970 once I got the ivy bridge processor and MB out. The components arrived, I grounded myself to the case as usual, removed the old MB and put the new one in and connected everything as usual. Yes, I do know to connect both the ATX 24 pin connector and the 8 pins for the CPU. I connected the cooling and an extra fan, after I put in the CPU and memory in. Finally the GTX 970 went in to fill the remaining space.
Moment of truth arrives. I switch on the PSU and I press the power button. Complete silence: no CPU , PSU or GPU fans, no sound over the connected speaker. More suspiciously no LEDs lit up.
I tried unplugging the power button and starting by shorting the power pins with my screwdriver. I tried resetting the CMOS through the pins and by removing the battery and disconnecting the power. Then I tried removing components one by one, hoping for a diagnostic light to do something. Still silence and darkness. I even tried using the PSU from another computer that I use for file storage. Still nothing.
At this point, dear reader you are probably saying that the motherboard is a DOA lemon and needs to be RMAed. And this is exactly what I did. I performed the same sequence with the second board. Then with the third, once I got the same result. Still total silence. The Newegg person I spoke with was equally surprised and recommended that I get my money back and try another model.
Board number 4 and 5 were a different model - Asrock AB350 Pro4 (purchased from the local Microcenter) but they behaved the same way under the same tests.
I tried both PSUs that I have with the Ryzen MBs and also with the other two working motherboards I have, so each PSUs has been tested with one Intel MB, one old AMD MB and the new B350 motherboards for Ryzen. Both PSUs work fine. I am typing this from one of the computers using one of those PSUs.
I've checked the 8 pin and 24 pin connections many many many times. Not only that but after each attempt the PSUs have been disconnected from the B350 motherboard and reconnected to their previous computers which work fine using the PSUs. There's no difficulty making the connections to the Ryzen motherboards.
I'm out of ideas, and I have waited over a month without having this build working. I would appreciate any suggestions on what else could be causing this and what other tests I could run.
Moment of truth arrives. I switch on the PSU and I press the power button. Complete silence: no CPU , PSU or GPU fans, no sound over the connected speaker. More suspiciously no LEDs lit up.
I tried unplugging the power button and starting by shorting the power pins with my screwdriver. I tried resetting the CMOS through the pins and by removing the battery and disconnecting the power. Then I tried removing components one by one, hoping for a diagnostic light to do something. Still silence and darkness. I even tried using the PSU from another computer that I use for file storage. Still nothing.
At this point, dear reader you are probably saying that the motherboard is a DOA lemon and needs to be RMAed. And this is exactly what I did. I performed the same sequence with the second board. Then with the third, once I got the same result. Still total silence. The Newegg person I spoke with was equally surprised and recommended that I get my money back and try another model.
Board number 4 and 5 were a different model - Asrock AB350 Pro4 (purchased from the local Microcenter) but they behaved the same way under the same tests.
I tried both PSUs that I have with the Ryzen MBs and also with the other two working motherboards I have, so each PSUs has been tested with one Intel MB, one old AMD MB and the new B350 motherboards for Ryzen. Both PSUs work fine. I am typing this from one of the computers using one of those PSUs.
I've checked the 8 pin and 24 pin connections many many many times. Not only that but after each attempt the PSUs have been disconnected from the B350 motherboard and reconnected to their previous computers which work fine using the PSUs. There's no difficulty making the connections to the Ryzen motherboards.
I'm out of ideas, and I have waited over a month without having this build working. I would appreciate any suggestions on what else could be causing this and what other tests I could run.