Ryzen OC + Battlefield 1 audio issue

[cytg111]

Later Edit 3: Spoke too early. Problem still not fixed. Although it worked for a session, restarting BF1 again brings back the cut-outs.

This is friggin weird.
According to the youtube clip that you say matches your issue, you dont stutter, you dont loose audio, just 'ambient' .. like its switching from mono stereo 5.1 7.1 or whatever for whatever reason. Maybe try another set of speakers? (monitor built-in instead of headphones, you both have jack/usb headphones?)

 

[Malogeek]

Gigabyte normally is a fail for DCP latency and poor firmware, despite this being Asus have you tested DPC latency?

Yes, posts above suggested DPC latency testing. All seemed fine and other games I've tested so far are having no issues either. I've hardly done considerable testing on many games though. I rarely keep more than 5 games installed at a time.

 

[escrow4]

Yes, posts above suggested DPC latency testing. All seemed fine and other games I've tested so far are having no issues either. I've hardly done considerable testing on many games though. I rarely keep more than 5 games installed at a time.

Is the speaker config set up properly under Sound in control panel?

 

[Malogeek]

Is the speaker config set up properly under Sound in control panel?

Yes everything is set to stereo. It's perfectly fine when the CPU is at stock clocks. The audio doesn't skip a beat at all. Even a 100Mhz overclock will cause the audio to start having issues in Battlefield 1.

It's weird though, it's not as though the audio is cutting out completely, the audio playback just stops. In the menu when music is playing, at stock clocks the music will continue on a single track. When it's OC'd it will literally stop randomly then start up a new music track over and over. Sometimes it will play for 30 seconds, sometimes only a couple of seconds.

So in combat, as per my video, certain sounds assigned to channels won't finish playback and simply stop, causing "cut-outs".

 

[escrow4]

Well that board:

https://www.reddit.com/r/Amd/comments/5ypzko/asus_prime_x370pro_do_not_buy_for_your_ryzen_build/

https://linustechtips.com/main/topic/746662-do-not-update-bios-on-asus-x370-pro-board/

Seems to be having issues in general. Its more than likely the mobo firmware.

 

[Malogeek]

Well that first issue was boards that came with BIOS 0404. Not having that 2nd issue. It's definitely a board with issues and hopefully firmware update will resolve this. Not a deal breaker and part of early adopter fun.

 

[cytg111]

Yes everything is set to stereo. It's perfectly fine when the CPU is at stock clocks. The audio doesn't skip a beat at all. Even a 100Mhz overclock will cause the audio to start having issues in Battlefield

I missed that part about only being an issue when OC'ed.
IMO case closed, motherboards 'fault', timing issue whatnot. Welcome to v1.0

 

[escrow4]

Well that first issue was boards that came with BIOS 0404. Not having that 2nd issue. It's definitely a board with issues and hopefully firmware update will resolve this. Not a deal breaker and part of early adopter fun.

I wouldn't be happy if I just spent a $1K plus on sexy new hardware that turned out to be in beta at best.

 

[IEC]

Not having this issue with 0902 BIOS on ASUS Crosshair VI Hero, for what it's worth. OC or non OC.

 

[Malogeek]

Not having this issue with 0902 BIOS on ASUS Crosshair VI Hero, for what it's worth. OC or non OC.

Thanks for the feedback. It's the same audio so hopefully this might help ASUS.

 

[Wall Street]

Was it the same issue as in the youtube link ?

My chip was making static noises even in Spotify, which was fixed via the driver on the Realtek site.

 

[w3rd]

It is the 3d position , with certain channels cutting out in Battlefield. Change your speaker type in BF settings. Or switch to war tapes.

Also, no sure which chip u have, it may be a bad driver, or setting.

 

[SketchMaster]

Not having this issue with 0902 BIOS on ASUS Crosshair VI Hero, for what it's worth. OC or non OC.

Very interesting... I'm running the same board+bios and seem to be having these audio issues.

What audio drivers are you using? What CPU?

 

[Machspeed007]

So, I've bought an Asus Strix audio card (my old one is a PCI card which doesn't fit in the Asus Prime 370X and I need 3D sourround) and it doesn't solve the issue.
That's right, BF1 still has audio drop outs with the new card.

 

[inf64]

So, I've bought an Asus Strix audio card (my old one is a PCI card which doesn't fit in the Asus Prime 370X and I need 3D sourround) and it doesn't solve the issue.
That's right, BF1 still has audio drop outs with the new card.

OCed or stock?

 

[Machspeed007]

1700X @3600Mhz 1.30V

 

[inf64]

So basically OCed. At stock no issues I suppose?

 

[Malogeek]

So, I've bought an Asus Strix audio card (my old one is a PCI card which doesn't fit in the Asus Prime 370X and I need 3D sourround) and it doesn't solve the issue.
That's right, BF1 still has audio drop outs with the new card.

Wow..... wtf is going on here, and specifically only happening in Battlefield 1, on Ryzen, when overclocked....

I might have to try my old X-Fi Gamer.

 

[Machspeed007]

So basically OCed. At stock no issues I suppose?

Well, I wouldn't know.. I don't use the BIOS to OC, when I load up Windows10 Asus AI Suite reports 3875Mhz @1.40V by default and I downclock it to 3600Mhz as I prefer the system cool and quiet, plenty of performance as it is.
I use the Asus AI Suite because it controls the case fans better, or so it seems to me.

Edit: forget it, I had an OC in BIOS, I've set it on auto and now it reads 3400Mhz.
I'll play bf1 as it is and report back.

 

[Malogeek]

Well, I wouldn't know.. I don't use the BIOS to OC, when I load up Windows10 Asus AI Suite reports 3875Mhz @1.40V by default and I downclock it to 3600Mhz as I prefer the system cool and quiet, plenty of performance as it is.
I use the Asus AI Suite because it controls the case fans better, or so it seems to me.

Can you disable AI Suite from startup to ensure it runs stock and test? At 1.4v it's definitely not running at stock. Make sure there's no TPU set in BIOS either.

 

[inf64]

Well, I wouldn't know.. I don't use the BIOS to OC, when I load up Windows10 Asus AI Suite reports 3875Mhz @1.40V by default and I downclock it to 3600Mhz as I prefer the system cool and quiet, plenty of performance as it is.
I use the Asus AI Suite because it controls the case fans better, or so it seems to me.

That is weird. I suggest you do not auto start the Asus AI suit at all. Load up bios defaults and without loading any 3rd party software at startup, start CPUz (latest version) and see what it shows when you select balanced and performance mode in Windows. Your chip should be running at 3.5Ghz in multithreaded workloads ( ie. Winrar builtin benchmark) and 3.9Ghz ST max Turbo. It seems Asus AI Suits shows your maximum ST Turbo clock when you load it up.

At these stock/default settings run BF1 and see if the sound issue is still there.

 

[Machspeed007]

Yes, without OC, on auto, the bug isn't showing up. (using the Asus Strix audio card)
Played once, didn't happen anymore.

 

[inf64]

Yes, without OC, on auto, the bug isn't showing up. (using the Asus Strix audio card)
Played once, didn't happen anymore.

Can you try OCing via the BIOS instead using 3rd party software? You can set multiplier and Vcore manually.

 

[Malogeek]

Can you try OCing via the BIOS instead using 3rd party software? You can set multiplier and Vcore manually.

So originally I was having too many issues overclocking from BIOS but managed to first do 3.4Ghz at default vcore then tested BF1 and all was fine. Next managed 3.8Ghz at 1.225v and BF1 again was fine.

Looks like an AI Suite issue?

 

[SketchMaster]

So originally I was having too many issues overclocking from BIOS but managed to first do 3.4Ghz at default vcore then tested BF1 and all was fine. Next managed 3.8Ghz at 1.225v and BF1 again was fine.

Looks like an AI Suite issue?

I'm using Ryzen master for my OC. Wonder if OCing in windows is causing some glitch.