Samsung Color Laser Printer Problems

[ComputerWizKid]

My friend has a Samsung CLP-315W color laser printer and he just replaced all of the toner and the imaging unit/Drum/Fuser. but the printer is still having an image retention problem. What I mean is you print a document with more then one page and the second page still has an image of the first page across it. (The second page is on the paper with an off center image of the first page) If he waits 30-60 Seconds before printing the next page it will come out fine. He cleaned the rollers and the problem still exists.
Does anyone have a solution that does not involve buying a new printer?

Thanks

 

[corkyg]

Sounds like a problem with the Transfer Belt. This is a fairly large component that takes care of removing toner from the drum so that the image is noit retained. This video shows hjow to access and inspect the Transfer Belt.

http://www.youtube.com/watch?v=JbzgX0Xe6CU

 

[ComputerWizKid]

Thanks corkyg I will relay the message to my friend and I will let you know if your solution fixed the problem