Question Scanner randomly misfires

Axel Scotte

Member
Nov 18, 2016
25
2
71
I purchased a Canon imageCLASS MF264dw II. Randomly, it will scan when I wake the PC. On occasion and randomly. Also on occasion and randomly, when I want to scan, it will say the scanner is not connected. The printer/scanner is connected via USB, using the drivers that came with the printer, and Windows 10 22H2 build. Any suggestions?
 

VirtualLarry

No Lifer
Aug 25, 2001
56,570
10,202
126
Malware. It's trying to take pictures of you, and failing, because the imaging device is a scanner and not a camera.
 

Muadib

Lifer
May 30, 2000
18,070
895
126
I see that Canon updated the scanner software back in January. Is that what you’re using?
 

Axel Scotte

Member
Nov 18, 2016
25
2
71
I updated the drivers and software and it's not doing it anymore. whew, I didn't want to return/replace it.
 
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