SCORCHING -- Comcast Internet 8mbit / 768kbit $29.99 for 6 months!!!

[TechnoKid]

Originally posted by: Amaroque
I just ordered the 8Mbps service about a week ago... I've been doing some testing, and I'm consistantly getting 10-12Mbps reported on various different speed test sites.

Well worth the price, when it comes with free cable TV also. Go Comcast. :beer:

where do you live? i'll roll by and add a trap to the line...it'll limit you to basic cable only, w/o a trap you get expanded basic. but i'm sure when the soup audits your line they'll add the trap.

 

[OhNoPoPo]

Can anyone explain what are the variables in cable broadband speeds? For example, DSL is largely dependent on line quality and distance from a CO...does everyone who signs up for 8mb get those speeds? I don't see any "qualifiers" for line speed?

I'm thinking of switching...

 

[AlpooplA]

Originally posted by: TechnoKid

Originally posted by: Amaroque
I just ordered the 8Mbps service about a week ago... I've been doing some testing, and I'm consistantly getting 10-12Mbps reported on various different speed test sites.

Well worth the price, when it comes with free cable TV also. Go Comcast. :beer:

where do you live? i'll roll by and add a trap to the line...it'll limit you to basic cable only, w/o a trap you get expanded basic. but i'm sure when the soup audits your line they'll add the trap.

Who are you, the Comcast snitch? What does it matter if someone picks up a little extended basic? They're still well paying internet customers. For me, that's the only thing that keeps me as a customer. If someone came out and put a filter on my line, I would drop Comcast all together, and go with FIOS.

 

[Lark888]

Well to continue my story from Mid-January. Two days before they were going to "install" my upgrade (I had used the $29/mo link), Comcast called to let us know they would do the upgrade and did not need to come to the house. I had tried multiple times to tell them that I didn't need an "install" visit. They also stated the cost would be $52/mo. My spouse answered the call and didn't know to ask about the change in cost. Anyhow, I let it go forward knowing I would be able to get the $42/mo for 3 months by calling back in.

Short story, day after the "upgrade", my download went from about 4M to 1.5M and upload was a miserable 56K or so. Sigh. I called Comcast and basically said "whatever you did, please just undo it". The CSR was good. Quickly inspected my setup and let me know that it was big time goofed up from their end. He worked with another tech for about 20 minutes (10 with me on the phone and then called me back about 10 minutes later).

He waited while I rebooted the modem/router/comp and BAM, I had 8.5MB down and 741K up. Here's the best part ==> The CSR now tells me he can get me the "upgrade" for $29/month for 3 months and provide the IGN Gaming package. What a difference a person can make. Bottom line, great speed and cheaper for three months - after three, I'll need to pony up the extra $10, be a squeaky wheel, or drop back to 6M/348K.

 

[TechnoKid]

Originally posted by: AlpooplA

Originally posted by: TechnoKid

Originally posted by: Amaroque
I just ordered the 8Mbps service about a week ago... I've been doing some testing, and I'm consistantly getting 10-12Mbps reported on various different speed test sites.

Well worth the price, when it comes with free cable TV also. Go Comcast. :beer:

where do you live? i'll roll by and add a trap to the line...it'll limit you to basic cable only, w/o a trap you get expanded basic. but i'm sure when the soup audits your line they'll add the trap.

Who are you, the Comcast snitch? What does it matter if someone picks up a little extended basic? They're still well paying internet customers. For me, that's the only thing that keeps me as a customer. If someone came out and put a filter on my line, I would drop Comcast all together, and go with FIOS.

obviously sarcasm is not your middle name. who said i was going to snitch him out? sometimes in certain regions they dont add traps. i wouldn't add a trap (unless its on the workorder), but if a supervisor was auditing a system (they do quite often), they may add a trap unless the filter was causing signal problems with the HSI part of your services. Every once in a while we'll get a bad trap that will cause signal problems so its not put in. BTW, i dont work for comcast but i do deal with them in my line of work.

Though i don't care if you do or dont get 'free' extended basic cable, comcast says they do (but they really dont, audit wise, they are more big on proper grounding than traps) getting something youre not paying for is fundamentally not right and is unlawful. In comcasts eye, as well as the 'law' getting cable services without paying for them is 'stealing.'

 

[Amaroque]

FYI, I just rented this house, and the property owner says it's had free cable since about '90. If Comcast hasn't seen it after ~15 years, I don't think they really care too much. Going with further this thought process... Would I really want to have the landlord loose his "free cable" as an incentive to rent this house? I have no reason to screw him over. Anyway, as long as you do the "self install" Comcast has no reason to ever even be out here.

Well, enough ranting.

Here's some benchies... Click

 

[Yo2]

This deal is still going on. Ordered the upgrade today via their website and chat and csr by herself offered me the 29.99 - awesome I never got anything extra from them - now this is nice. She stated that the speed should go up after an hour or so - oh well I am still at the old level (6.3/357) after 6 hours but may be they switch this over night.

 

[EKKC]

hot if they dont limit your 1337 wAr3Z downloads!!!
no seriously, do they still do that? warn you if you download too much... as in 1GB a day?

i average 20GB a day on my Roadrunner

 

[NSA Lummox]

I talked to the csr here and got $49.99 a month for extended digital cable and cable internet.

My advice is this if you're in my case:
I've been a customer with them for five years now and have paid full price nearly the whole time. My conversation:

Me: [at billing office] excuse me rep, but can I ask you a question?

Rep: Sure

Me: Can you explain to me why I'm paying $100 a month so I can watch your cable service which is coincidentally loaded with your ads for packages that are much cheaper than what I'm paying, which are shown nearly every commercial break?

Rep: That's to attract new customers to the service.

Me: Well, I find it hard to believe that your company loses money on this, otherwise I'd imagine you'd have college apartments signing up all four people that live there intermittently to retain this rate. You're probably selling at at cost on these plans, aren't you?

Rep: *Shrug* I don't know what our actual cost is.

Me: Well don't you think it's just a tad ridiculous that I've been paying full price for half a decade so to support you guys so you can offer substantially better deals to everyone else all the time.

Rep: Well, it's just our promo plans, but I can see your point.

Me: Well, do you think you can put me on some kind of retention plan? I think I've subscribed for long enough that you guys could stand to give me a break and give me a promotional plan that's probably at cost.

Rep: Let me see what I can do.

A week later, my new bill was only $50 She put me on a promotional digital cable and cable internet package where the cable was $30 and the tv was $20. So, if you've been a subscriber for a long time and are sick of seeing tons and tons of their advertisements for promo rates, just say "Hey, I've paid my dues, care to cut a loyal customer a break?" and see if they're willing to help you out. Worked for me, and I don't feel bad about it one bit.

 

[RideFree]

Originally posted by: NSA Lummox
...cable was $30 and the tv was $20. So, if you've been a subscriber for a long time and are sick of seeing tons and tons of their advertisements for promo rates, just say "Hey, I've paid my dues, care to cut a loyal customer a break?" and see if they're willing to help you out. Worked for me, and I don't feel bad about it one bit.

Worked for me too about a month ago and actually, I felt really good about it, just like you, I'll bet.

 

[walkure]

Originally posted by: EKKC
hot if they dont limit your 1337 wAr3Z downloads!!!
no seriously, do they still do that? warn you if you download too much... as in 1GB a day?

i average 20GB a day on my Roadrunner

I don't often download quite that much, but I upload music (legal!) via bit torrent 24/7. This speed upgrade has more than doubled my upload capacity. BT peers love me now

 

[Yo2]

Speed is pretty amazing for coax - I get 12.6/711 regularly

 

[weirdichi]

Originally posted by: NSA Lummox
I talked to the csr here and got $49.99 a month for extended digital cable and cable internet.

My advice is this if you're in my case:
I've been a customer with them for five years now and have paid full price nearly the whole time. My conversation:

Me: [at billing office] excuse me rep, but can I ask you a question?

Rep: Sure

Me: Can you explain to me why I'm paying $100 a month so I can watch your cable service which is coincidentally loaded with your ads for packages that are much cheaper than what I'm paying, which are shown nearly every commercial break?

Rep: That's to attract new customers to the service.

Me: Well, I find it hard to believe that your company loses money on this, otherwise I'd imagine you'd have college apartments signing up all four people that live there intermittently to retain this rate. You're probably selling at at cost on these plans, aren't you?

Rep: *Shrug* I don't know what our actual cost is.

Me: Well don't you think it's just a tad ridiculous that I've been paying full price for half a decade so to support you guys so you can offer substantially better deals to everyone else all the time.

Rep: Well, it's just our promo plans, but I can see your point.

Me: Well, do you think you can put me on some kind of retention plan? I think I've subscribed for long enough that you guys could stand to give me a break and give me a promotional plan that's probably at cost.

Rep: Let me see what I can do.

A week later, my new bill was only $50 She put me on a promotional digital cable and cable internet package where the cable was $30 and the tv was $20. So, if you've been a subscriber for a long time and are sick of seeing tons and tons of their advertisements for promo rates, just say "Hey, I've paid my dues, care to cut a loyal customer a break?" and see if they're willing to help you out. Worked for me, and I don't feel bad about it one bit.

Do you have a link to their special? I only see Comcast's regular packages in the original post. I'd like to see if I can get in on this deal also. It'd be especially nice since my dad watches so much TV, it'd be great for him to finally have Animal Planet and Discovery Channel.

 

[draganjr]

I called about some credit they owe me and then I asked the rep if they had any specials and she gave me high speed internet for 34.99 for 12 months. I am going to call teh retention group later in the week. How do you do the live chat thing. I can't find it.



edited the price.

 

[XBoxLPU]

I freaking hate Charter!

 

[bloodthirster]

Originally posted by: XBoxLPU
I freaking hate Charter!

So do I. They have no competition so everyone gets old technology at high prices.

 

[rochlin]

I followed exactly the procedure recommeded - going through chat - and asked about the 6 months for $29.99
I got offered 3 months for $29.99 - which is still better than the $42.95 for 3 months.
This is for an 8 mbs upgrade vs my existing 6mbs service.