:( Screen on my MacBook Pro 13" cracked. Horrible Pic included now!

amdhunter

Lifer
May 19, 2003
23,324
219
106
It just cracked when I closed the lid, then I picked and picked at it so I could get all the glass off, and ended up with really bloody hands, and an unusable Mac.

Anyone knows how much to replace the LCD on this thing? Or what the rest of the Mac would be worth if I sold it? The actual LCD is perfect, but the glass front is destroyed.

It's only a few months old too. :'(
 
Last edited:

kowalabearhugs

Senior member
Sep 19, 2010
204
8
81
www.mattkowal.net
Something is amiss.... If it "just cracked" then why wouldn't it be covered under warranty? Even if you didn't purchase Apple Care, the MacBook Pro is covered by Apple’s Limited Warranty for one year.

* did you close the lid with your car door?
 

amdhunter

Lifer
May 19, 2003
23,324
219
106
I swear, it just cracked. I noticed a small hairline scratch towards the webcam, then i pushed on it, and the screen cracked more.

Then I started to peel away the glass...lol. I don't really care about paying to fix it. I am just wondering what the cost would be. If it's going to be more than $300, I'll probably just sell it for parts.
 

slugg

Diamond Member
Feb 17, 2002
4,722
73
91
I totally believe you. Seriously, I'm not being sarcastic. I had a similar problem with my first iPhone 4 (cracked out of nowhere). For this reason, I'm a true believer that Apple products are not exempt from manufacturing defects, like most people think. Most people immediately put blame on the customer for anything physically breaking, which I wholeheartedly disagree with.

Rant aside, I think you're pretty much screwed in terms of warranty repair. If you had just left it alone and not ripped apart the glass, you would have been fine.

So your only option, whether you do it yourself or get someone else to do it, is to replace the glass. Apple does not sell replacement glass pieces, so you'd have to buy a replica. They're usually ~$50 and come with adhesive strips already. Remove all the glass, all the glue, attach the webcam bracket to the new piece of glass, make sure your webcam cable is plugged in, then just expose the adhesive strips on the replacement glass and firmly press it into place. The key is to make sure ALL off the glass and ALL of the glue is *completely* gone; the surface must be super clean.

If you still think you'd rather sell it, PM me the specs of the machine and a price. I would buy it, fix it, sell it, and hopefully have enough money to buy a textbook because I'm broke as hell.
 

slugg

Diamond Member
Feb 17, 2002
4,722
73
91
Warranty repair *after* the fact that the OP ripped the glass off the chassis is pretty much out of the question. I do hope he gets lucky and proves me wrong.
 

amdhunter

Lifer
May 19, 2003
23,324
219
106
Nah, I know I am not going to get a warranty repair. I never even assumed I would. The only thing I can think of is my dog must have been sleeping on it.

I've already took out my SSD and bought a cheap ACER for now. I've packed the laptop away, and haven't decided what I am going to do with it. Chances are it will probably rot away now.

 

Zen0

Senior member
Jan 30, 2011
980
0
0
Is that... what makes them "glossy"?

It still looks useable if you remove all that glass..
 

gorcorps

aka Brandon
Jul 18, 2004
30,740
452
126
Why... Why didn't you just take it to Apple as soon as you saw it crack? I'm stunned. I just don't get it.
 

mmntech

Lifer
Sep 20, 2007
17,504
12
0

It's an expensive component. They don't seem to sell the display itself.

You'll have to take it to an Apple Store. That glass is pretty tough so you must have closed it awfully hard to crack it. Either that or there was a flaw in the glass.
 

JSt0rm

Lifer
Sep 5, 2000
27,399
3,947
126
why dont you just get a quote on the price to fix it? You instead bought an acer?
 

gorcorps

aka Brandon
Jul 18, 2004
30,740
452
126
why dont you just get a quote on the price to fix it? You instead bought an acer?

In case you haven't noticed, the OP isn't known for making wise decisions. It was a new computer and the screen was cracked... and instead of going "well fuck... guess I'll be using the warranty already :\" he goes "well gee golly gosh, I suppose I should tear chucks of glass off of my screen and ask how I should proceed on AT"
 

amdhunter

Lifer
May 19, 2003
23,324
219
106
In case you haven't noticed, the OP isn't known for making wise decisions. It was a new computer and the screen was cracked... and instead of going "well fuck... guess I'll be using the warranty already :\" he goes "well gee golly gosh, I suppose I should tear chucks of glass off of my screen and ask how I should proceed on AT"

OK. Here is the exact reason why I tore off the glass.

The LCD under is fully ususable and unscathed. I saw that replacement glass is available online for $50-60 and I said, well why not start taking the glass off now.

The reason I stopped pulling the glass, is because, just where the webcam is located, the glass seemed to be pulling more than just glass. I figured at that point, I'd pack up the laptop and put it away until I can get it replaced properly somewhere.

I didn't think things through, instead I was pissed that my MacBook broke for some odd reason. Yes, I went out and bought another laptop - I my laptop every single day and at any given moment. My desktop is used once (or even less) a month in comparison. To not have any laptop is as bad as not having a computer period.

I don't trust my skills enough to replace the entire LCD, so I might ship it off somewhere to be fixed. I've found a few places that would do it for $250, but I plan to visit Apple and Tekserve (in Manhattan) for some quotes this weekend.

JSt0rm, I may very well troll ATOT, but I've never posted anything else off topic in any other sub-forum.
 

TC91

Golden Member
Jul 9, 2007
1,164
0
0
If you go to Apple directly and if they don't cover it (seems unlikely they would), the price will be in the 500-600 range; they will replace the entire lid/display unit.
 

amdhunter

Lifer
May 19, 2003
23,324
219
106
I found an online service that will replace it for 250 for the glass only, but now I noticed that I scratched the lcd underneath. I am probably not going to fix it at all anymore. Don't know what I plan to do with it at this point and time.

It's 350 to replace the entire lid, don't really feel like it since I want to buy some audio gear for my car.
 

TheStu

Moderator<br>Mobile Devices & Gadgets
Moderator
Sep 15, 2004
12,089
45
91
I found an online service that will replace it for 250 for the glass only, but now I noticed that I scratched the lcd underneath. I am probably not going to fix it at all anymore. Don't know what I plan to do with it at this point and time.

It's 350 to replace the entire lid, don't really feel like it since I want to buy some audio gear for my car.

Sell it for parts? Use it in closed lid mode as an HTPC? Give it to TheStu?
 

alevasseur14

Golden Member
Feb 12, 2005
1,760
1
0
It'd make a great HTPC. I don't use mine as an HTPC (I built my own) but it's still in the dock on my desk 99% of the time. Makes a great computer when my iPhone or iPad won't cut it for what I need to do. Plus, it's silent and leave it on so I can print to my laser printer from my iDevices.

To top it all off, I can pull it out of the dock and have an excellent PC to use wherever I need it. I guess you just don't have that option anymore...
 
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