Originally posted by: ams30gts
Originally posted by: Cheese78CA
Are receipts required for defective exchanges? Just curious if I should keep my Craftsman receipts.
no need for receipts. just take in the broken piece and they will give you a new one. i have done this in the past many times very easily.
if im not buying snap-on or mac tools, i go craftsman all the way.
Yeah I agree, I have about 95% Craftsman tools, replacing is cake. However, most tools don't break, there are certain tools that are prone to have problems, screwdrivers, small sockets, things like that. A normal wrench won't break, they just don't, no matter who you buy it from. I've had the cheapest tools from Harbor Freight (central something...) beat on those and still never broken them. I have lots of extentions and such from Harbor Freight, because you can't really hurt a extention and lots of times you end up beating on it and you don't feel bad since it wasn't expensive. I would never waste my money on screwdrivers that aren't Craftsman though, or any 3/8" sockets, since those take the most abuse. I've broken a few ratchets but try to use a breaker bar whereever I can, have broken some sockets, had others fly into pieces and fly so far I never found the pieces to take back to Sears...argh...
That Stanley kit was really nice though, I looked at it, everything felt good and solid, sure if you break something it'll be harder to fix that Craftsman but you also got 3 times the kit for the price...
By the way Stanley makes MAC tools also...and MAC are arguably some of the best out there.
Out...