I was going into my managers office for our weekly meeting we always had (was help desk supervisor at the time) and the Lotus Notes admin got a call on his cell from his wife saying "a plane hit a building in NY" so we turned on the radio my manager had in his office and sure enough they were saying a plane hit one of the twin towers and they weren't sure if it was a small private plane that just went off course, so we all ran over to the lunch room which had a TV and were watching it showing where the first plane hit, and all the sudden a second plane hit!
We were all like "WTF!?!?!, How could a second plane "accidentally" hit the second building?!?!" and all came to realize that this was a terrorist attack, then we all gathered in the largest conference room we had there and on the projector we had the News going through on the wall and the whole company came in there just watching in awe, as we saw the first tower fall and will never forget the tears, gasp and crying of all the people in that room, we even had a few people in there watching that had realities that were working in the Twin Towers at that time , then the second tower fell and we all were just somber and zombie like starring at the huge projected image of the news in front of us, shortly after that we were all sent home
None of the cell phones were working and I had to try about 50 times just to get a hold of my friends and family. Since most people I knew got let out of work, we all gathered at my apartment and just all were fixated on that TV, I swear for what seemed like a month straight, every person I saw (including myself) was locked into any TV showing the news we could find. I even remember my friends birthday being Set. 23, we rented a hotel room to have a party for her and we all just sat in the room staring at the news on the TV while drinking our beers while every once in awhile someone would say "we just need to stop watching this stuff" and everyone would agree, but we'd just keep watching.
Very sad time there, I can only imagine that those that were more directly affected had it even so much worse.