Serious PC Problem!!

[unevendozen]

Hey all,

as late as this morning, my PC was working fine. Now it has suddenly FREAKED OUT. I cannot boot it up. I get the windows xp screen while loading, I get the welcome screen, then I get to my desk top. As items are being loaded in to the system tray it completely freezes.

I have tried booting in Safe Mode and it works fine. However when I try to run my antivirus, Nod32, it crashes. Not the whole system, just the program. Thinking this perhaps indicated Nod32 had gotten corrupted somehow I disabled the program in the msconfig window so that it will not run on startup. No such luck.

Any ideas??? Thank GOD I can get in to the PC with safe mode. It will allow me to double back up all my clients pics and then reformat if necessary but of course thats a last resport option....
Oh, and in the msconfig window I didnt see anything that looked suspicious...

Thanks.

 

[imperium95]

Have you performed any driver updates or changes just prior to your system freaking out?

Perhaps a driver for some device has been corrupted and needs to be reinstalled in safe mode.

 

[unevendozen]

Nope... not done anything. It was working fine all day yesterday and again this morning. Got home from the office and tried to fire it up and all this happened.

How would I even start to diagnose which driver would need to be reinstalled?? Go to the device manager?

 

[imperium95]

Honestly, I don't know what the best/easiest method is. I would maybe start with clearing out your startup folder. Maybe you'll be lucky and the problem was just with a program that loads at startup.

Take a look at: http://support.microsoft.com/kb/316434 It seems a bit involved but this MS article talks about how to systematically determine whether the issue you are having is caused by a driver, process, or program.

 

[50cent1228]

shouldn't this be moved to the technical support forum