Hello. I am desperately hoping someone can help. I have a Sharp tv model LC_52D64U which is connected to a cable box via HDMI cable. I also have a new Sony wi-fi blu ray player connected by HDMI to the tv. I just recently purchased a Samsung soundbar model HW-J355. The only connection on the back of the soundbar is an optical digital cable. Here is where it gets tricky: All works properly without the soundbar connected. When soundbar is connected to cable box I get sound when playing tv. When soundbar is connected to tv - no sound. No sound when playing blu ray either.
A guy at best buy says there should be a setting on the tv to force the sound to the soundbar - & also that the soundbar should be connected to the tv - not the cable box. I have searched all settings options on the tv & do not see anything regarding sending sound elsewhere or even disabling sound. The tv is about 10 years old but I was told that should not matter & all pieces should be compatible.
Any help would be very much appreciated. Thank you kindly.
A guy at best buy says there should be a setting on the tv to force the sound to the soundbar - & also that the soundbar should be connected to the tv - not the cable box. I have searched all settings options on the tv & do not see anything regarding sending sound elsewhere or even disabling sound. The tv is about 10 years old but I was told that should not matter & all pieces should be compatible.
Any help would be very much appreciated. Thank you kindly.