Question Should this motherboard be RMAed?

[Red Hawk]

Continuing from this thread, I isolated the problem to the motherboard so I figure I'd ask this question in this section.

Basically, the MSI B450 Gaming Pro Carbon in my brother's PC has a problem with its power delivery to the CPU. In order to be stable and run the CPU at full speed, it needs to run with XMP disabled and memory set manually to its rated 3200 MHz, a +0.05v CPU offset, and PBO enabled. I figure that's enough to RMA the board, but my brother is reluctant since technically it can still run at full performance. Should it be RMAed though? Is there a long term risk with running it at those settings?

 

[RLGL]

No and no. At some point an updated bios should fix it.

 

[Red Hawk]

No and no. At some point an updated bios should fix it.

It's running the latest BIOS, and it's a two year old board design having problems with year old CPUs. Can I really expect a BIOS fix?

 

[RLGL]

an I really expect a BIOS fix?

Talk to MSI about that

 

[Red Hawk]

Talk to MSI about that

So you actually have no idea, ok.

 

[Iron Woode]

if the board is not functioning correctly then RMA it.

No point in messing around with defective equipment.

 

[DAPUNISHER]

It is a tough call. RMAs do not always go the way they should. You could get back the same board you sent, the way you sent it. They could give you the "We cannot replicate the issue." response. And I think the user still pays shipping to get it to MSI?

If all goes well, and the board they send back works properly, then it is a worthwhile endeavor.

 

[VirtualLarry]

If it's not crashing, with your custom settings, and performance is acceptable, I'd personally try to live with it. (I can't stand or be bothered with RMAs.)

If it really bothers you, get a new board.

 

[thesmokingman]

Continuing from this thread, I isolated the problem to the motherboard so I figure I'd ask this question in this section.

Basically, the MSI B450 Gaming Pro Carbon in my brother's PC has a problem with its power delivery to the CPU. In order to be stable and run the CPU at full speed, it needs to run with XMP disabled and memory set manually to its rated 3200 MHz, a +0.05v CPU offset, and PBO enabled. I figure that's enough to RMA the board, but my brother is reluctant since technically it can still run at full performance. Should it be RMAed though? Is there a long term risk with running it at those settings?

That's a memory issue not board. Memory compatibility is with the CPU not MB since the memory controller is on the cpu. You don't have Corsair ram do you?