<< I actually talked to the "business retention" and not the "consumer retention" department. >>
What number did you call to get to the "business retention" people? I'm also on a corporate plan (with a 15% discount), so I'd have to talk to the business people also. The Kyocera Palm phone is starting to look pretty attractive right now at $150, and if I can get a service credit of some sort I think I'm going for it (even though it is kinda bulky). Also, does anyone know if people on business plans like this have to pay an activation fee if they upgrade their phone?