I hate how OM does not have the guts to provide the substitute.
They will just plain lie and be rude if need be.
I've tried 3 store and got different treatment with the same result, rejection.
I have respect for Staples, anything that they advertise and ran out they will sub it without hassle or twisting arms.
Just a couple of weeks ago Staples advertise HP 6110 refurb for $199 and ran out, they just put out a sign everywhere that said it is sub by HP 7110 refurb.
Or any of you remember HP G95 deal ? they sub it with HP D145 (with $80GC too) without whining and that is a much more expensive unit.
Great deal for people who have nice OM nearby but in general they just plain suck.
If I have their coupon, I'd just use it at Staples.
The next time I shop at OM, I'd make sure they take a loss for the item :evil: