Red Squirrel
No Lifer
NOC tech. I basically watch alarms and do stuff if one comes in. Deal with all sorts of stuff from environmental alarms (power/temp etc), microwave radio, fibre optics, misc CO equipment, DMS10/100 etc... pretty much anything that is involved in our telecom infrastructure. We now watch 3 separate telcos (all owned by same company). It's generally cushy but when there's storms or a fibre cut or anything it can get pretty hectic. Lot of interesting stuff happens, like we had one building get hit by lightening and it caused tons of outages etc. We're basically damage control in those situations, updating whoever calls us, calling techs out in middle of night etc...
I use to be a server tech which one would consider as a "higher tier" job but I actually prefer this job, it pays more and is less stressful, so it's a win. Not customer facing either, except for the odd overflow 611 or data circuit call. Server tech was directly customer facing. My idea of server tech originally was that you are not customer facing but that is FAR from the truth.
The hours are awesome too because it's shift work, so the more 12h shifts I work the more days off I get. Right now I'm on a set of 6 12hour nights in a row, after that I'm off for like 8 days. I've had times where I got like 2 weeks off in a row, just depends on how the schedule ends up. Lots of overtime opportunities too.
With this job you have to know a bit of everything though, when I first started I thought I was in over my head. Heck even now I would not say I know everything. There is just too much, everybody kind of has their own stuff they are more an expert at failing that we have tons of documentation... just the thing of finding it when you're looking for it lol.
...and an RCU just crapped out as I typed this, bringing it back up now.
I use to be a server tech which one would consider as a "higher tier" job but I actually prefer this job, it pays more and is less stressful, so it's a win. Not customer facing either, except for the odd overflow 611 or data circuit call. Server tech was directly customer facing. My idea of server tech originally was that you are not customer facing but that is FAR from the truth.
The hours are awesome too because it's shift work, so the more 12h shifts I work the more days off I get. Right now I'm on a set of 6 12hour nights in a row, after that I'm off for like 8 days. I've had times where I got like 2 weeks off in a row, just depends on how the schedule ends up. Lots of overtime opportunities too.
With this job you have to know a bit of everything though, when I first started I thought I was in over my head. Heck even now I would not say I know everything. There is just too much, everybody kind of has their own stuff they are more an expert at failing that we have tons of documentation... just the thing of finding it when you're looking for it lol.
...and an RCU just crapped out as I typed this, bringing it back up now.
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