Hi,
I bought 2x4GB GSkill F3-1866C11D-8GRSL when it was on sale (in Nov 2015) in at a local store.
My daughter came home for xMas an I proceeded to replace the original 2x2GB on her HP Elitebook 8540w.
The GSkill RAM modules show immediately instability. Whether I mount 1 single module or 2. In the BIOS if I ran the Diagnostic utility, as soon as it reach the RAM test, the computer hang. Power off is the only solution. If I skip the diagnostic and booted directly to Windows 8 (64 bits), then Windows enter in a boot loop: quickly display a message "Windows had an abnormal start ... (I don't remember the exact message)" rebooted to bios and the cycle repeated endlessly.
The store refused to exchange / return because I go way past the return period. The technician told me this was caused by the speed incompatibility. The RAM is 1866 MHz while the laptop is expecting 1333 Mhz.
Question: How come a faster RAM cannot work at slower speed? Is there any solution other than exchaning for a slower RAM?
Thanks in advance for any help
ANSWER: GSkill tech support told me to return the 1866 MHz modules in exchange for 1333 MHz ones.
UPDATE: received exchange (model F3-10666CL9D-8GBSQ, DDR3-1333, PC3-10666) now working perfectly on this laptop
I bought 2x4GB GSkill F3-1866C11D-8GRSL when it was on sale (in Nov 2015) in at a local store.
My daughter came home for xMas an I proceeded to replace the original 2x2GB on her HP Elitebook 8540w.
The GSkill RAM modules show immediately instability. Whether I mount 1 single module or 2. In the BIOS if I ran the Diagnostic utility, as soon as it reach the RAM test, the computer hang. Power off is the only solution. If I skip the diagnostic and booted directly to Windows 8 (64 bits), then Windows enter in a boot loop: quickly display a message "Windows had an abnormal start ... (I don't remember the exact message)" rebooted to bios and the cycle repeated endlessly.
The store refused to exchange / return because I go way past the return period. The technician told me this was caused by the speed incompatibility. The RAM is 1866 MHz while the laptop is expecting 1333 Mhz.
Question: How come a faster RAM cannot work at slower speed? Is there any solution other than exchaning for a slower RAM?
Thanks in advance for any help
ANSWER: GSkill tech support told me to return the 1866 MHz modules in exchange for 1333 MHz ones.
UPDATE: received exchange (model F3-10666CL9D-8GBSQ, DDR3-1333, PC3-10666) now working perfectly on this laptop
Last edited: