someone keeps hacking my online accounts

[Xodus01]

someone has managed to hack almost all of my accounts. I tried changing all of my passwords, I tried taking preventive measures by only signing in on ssl pages, I have a firewall, antivirus, and anti-spyware.I have done full scans on my comp. It seems as soon as i change the password, a couple hours later, or the next day the password is changed. I would appreciate any advice or help on the situation. thanks

 

[TheStu]

Have you tried changing them while on another computer?

Have you tried contacting the various places to talk to them?

 

[Xodus01]

thanks for the response. i have not tried on another comp. i have an email account of the person who hacked my account, but it probably won't help. i'm in the process of contacting all of the accounts

 

[mechBgon]

Some additional points to investigate:

1) a hardware keystroke logger, which is a device that is physically connected to your computer and logs everything you type. Obviously a person would need to have physical access to your computer for this.

2) someone knows enough about you that they can pretend "oh yeah, I lost my password" and then successfully answer the necessary questions to get it reset, like your mother's maiden name, favorite pet's name, or whatever's required for that.

3) perhaps there's a keystroke-logging malware on your computer that your antivirus software does not recognize. Try making an Avira Rescue CD, boot the system from it, and run a scan to get a "second opinion."

4) maybe you use super-easy passwords? Don't use a word found in any dictionary. Don't use anything that's obvious pattern-wise either, such as qwerty or 12345678 or whatever. Xodus01@AT would be nice and strong... it's sufficiently long, and it's non-dictionary, contains upper-case and lower-case, plus a symbol and numerals.

 

[Xodus01]

thanks for the response mechBgon. i will check into all of those points. i also checked out your security guide which is stellar. i'm making a rescue cd as we speak. i'll let you know as soon as i'm done. thanks again

 

[mechBgon]

Certainly. Good luck!

 

[bruceb]

Certainly does sound like a Keylogger or some other sort of Virus / Trojan .. I would suggest a full scan with AVIRA and also a good Rootkit scanner. And as said, use a stronger password. And call the accounts provider and change your security questions and answers.

 

[Ausm]

You most likely have a key logger on your computer.

 

[bwatson283]

What is your AV/AS solution?