Sound Stopped working

[EvilHomer]

My father-in-law uninstalled Rhapsody on his computer, since then the sound stopped working. I checked everything...Updated the soundcard drivers. the sound card is SoundMax. Now here is the weird part. I went to windows help and used the Microsoft automatic "Fixit" application, About halfway through the sound went on. The problem is when the computer restarted it stopped working again. I have only been able to replicate the "fixit" fix one more time. Now that wont even work. The sound card is showing up in device manager but not under sound devices in the control panel ... Any insite would be great...

 

[corkyg]

Looks like uninstalling Rhapsody removed a vital driver. Uninstall SoundMax and then reinstall it.

 

[EvilHomer]

I tried that to no avail. SoundMax is showing up fine in Device manage before and after the uninstall. Just not under sound devices in the control panel ...Weird Im really stumped on this one.... My next step may be doing a windows repair or something.

 

[Skyzoomer]

Originally posted by: EvilHomer
I tried that to no avail. SoundMax is showing up fine in Device manage before and after the uninstall. Just not under sound devices in the control panel ...Weird Im really stumped on this one.... My next step may be doing a windows repair or something.

Just wondering. What shows up when you click sound devices in control panel?

Is there another sound icon in your control panel? In mine there are two. "Sounds and Audio Devices" and "SoundMax". If you find the SoundMax icon, see if any adjustments in it can help.

Is there a sound icon in the system tray near the clock? If so are the master and wave volume controls all the way up and not muted? (Mine are 1.5 tick marks down from the top.)

 

[EvilHomer]

well thats another funny thing. First the soundmax would show up for the Voice recording under the audio tab and the Sound playback was greyed out. Now they are both greyed out. But it does show up under devices in the Hardware tab and I have tried uninstalling and reinstalling multiple times.

 

[EvilHomer]

sorry I replied to your posts befor you edited it. There are no other sound options because it is greyed out I can not get to a volume control because there are no sound devices present

 

[Skyzoomer]

Wonder if this can help:

audio problem

BTW, are you running WinXP?
Sky

 

[EvilHomer]

thank you sky I will try that. Yes windows XP