- Nov 30, 2012
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http://www.theblaze.com/stories/201...-the-father-upset-embarrassed-and-humiliated/A Southwest Airlines passenger said he was deplaned and then forced by the airline to delete a Twitter post critical of Southwests customer service before he and his two children were allowed back on their flight.
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But it gets more bizarre. She said, You cant board the plane unless you delete that tweet, Watson told WCCO.
Southwest Airlines noted in a statement that a customer was removed for a short time and continued to Minneapolis, adding that the incident is under review.
Southwest also emailed an apology to Watson and gave him three $50 vouchers. But the airline wouldnt disclose any disciplinary action taken because of confidentiality concerns.
I'm surprised because Southwest is a really good airline. This in non sense!