Soyo 24" back for $300 + tax at OfficeMax week of 1/27

[bucd]

I got this back in Aug of 07, a few days ago i got the black horizontal line on the screen. It's still under warranty so far I can't even get a response back from Soyo so I can get a RMA on this thing.

This thing had a great picture, but i don't think the build quality is there. So if anyone buys this, please get the Office Max extended warranty. I know it's only a few days, but i can't get a hold of anyone by phone, tried many numbers. Left message, also sent an email and got no reply yet.

If anyone has worked with their CS, let me know what your experience was and the best way to get an RMA for this thing. A PM with any info would be great.

thanks and best of luck to all that has one. A great monitor if it last.

-D

 

[n0tdan]

I get the message " Please remove the discontinued items from the cart. Otherwise you can't commit your order." when i try to submit my order :/

 

[soccerballtux]

Originally posted by: bucd
I got this back in Aug of 07, a few days ago i got the black horizontal line on the screen. It's still under warranty so far I can't even get a response back from Soyo so I can get a RMA on this thing.

This thing had a great picture, but i don't think the build quality is there. So if anyone buys this, please get the Office Max extended warranty. I know it's only a few days, but i can't get a hold of anyone by phone, tried many numbers. Left message, also sent an email and got no reply yet.

If anyone has worked with their CS, let me know what your experience was and the best way to get an RMA for this thing. A PM with any info would be great.

thanks and best of luck to all that has one. A great monitor if it last.

-D

on one of these pages somebody posted how he got an RMA with them

 

[568overclocked]

thanks everyone that sent me a PM. I got a coupon code from "Squyd" and traded with him.

 

[unknown]

here is a $30 off coupon code...kinda late...but maybe someone can use it

Promotional Code: WFK80HSW1J9BKN4SC

 

[IamNotAPinata]

awesomeness, thanks unknown, just place an order for that panel with your promo code. I owe you one!

 

[HankD]

nice monitor, nice picture, nice price and when your hands get cold it makes a great hand warmer TY OP

 

[Christobevii3]

If anyone else has any promo codes for use i'd appreciate it. I need a new monitor and like soyo from their motherboard days.

 

[toslat]

Not sure if this still works.supposed to have expired on friday.
WFK987M0NLCMDBFXC $30 off

 

[IamNotAPinata]

Also give this one a try too
WFK90SXRV30MJJGSC

 

[Christobevii3]

Worked, thanks man, toslat.

 

[Christobevii3]

How did you guys add the $50 insurance? I couldn't get it on the site? My credit card adds 1 year onto warranties, do you think that is sufficient?

 

[toslat]

U cld probably add it at the store.
u cld also look into some 3rd party vendors. Think its like $30 with those but hav never used them.

 

[daction]

Originally posted by: IamNotAPinata
Also give this one a try too
WFK90SXRV30MJJGSC

In for one and was able to use this code, thanks!

 

[IamNotAPinata]

what's this $50 insurance about?

 

[toslat]

Originally posted by: IamNotAPinata
what's this $50 insurance about?

Most people feel that the quality of the Soyo monitors are a bit questionable and given that it comes with just a 1yr warranty, most people opt to get extended coverage for their monitors. One option for this is a $50 for 2yrs (not sure of exact details) coverage from officemax.

 

[bucd]

Originally posted by: toslat

Originally posted by: IamNotAPinata
what's this $50 insurance about?

Most people feel that the quality of the Soyo monitors are a bit questionable and given that it comes with just a 1yr warranty, most people opt to get extended coverage for their monitors. One option for this is a $50 for 2yrs (not sure of exact details) coverage from officemax.

Mine just recently got that black horizontal line that seems to pop up out of no where. There have been reports of some that has this right out of the box, along with other various issues. So i would definitely get warranty from OfficeMax, at least one year. I did not opt for extended warranty thinking manufacturer warranty was enough. So far i'm having a hard time getting a hold of anyone from Soyo to get an RMA, plus the price to ship this back and the time waiting for it to return to you, not worth the hassle if all you are paying up front is either $29 for 1 year or $50 for 2 years. I don't know how OfficeMax handles their warranty, but if anything like other large retailers, should be able to just exchange for a new one in store.

Best of luck to all.

-D

 

[IamNotAPinata]

how long did it take for your black line to show up?

 

[RKS]

That's why I prefer my AMEX to extend coverage for free. After 1 year, they take care of all issues or refund you purchase price.

 

[bucd]

Originally posted by: IamNotAPinata
how long did it take for your black line to show up?

The first time i noticed it was about 2 months after. But it was very thin, almost like how the old sony trinitron crt had those lines for the Aperture grill. This is when i first noticed it, it's very faint that it may have been there from day one. This didn't annoy me as much since i had a 21 inch trinitron tube before this and the fact that i was out of the 14 day window to return to OfficeMax. But early last week the horizontal line got thicker, now it's very noticeable and still waiting for Soyo to reply back to me with something.

I thought maybe it was the video card, so i've tried different cards, PCs, drivers,DVI/VGA ports, different cables, etc., etc. just to make sure....and the line was there each time.

So if you buy this, please get the warranty from OfficeMax....will be worth the money.

-D

 

[brunell8]

Originally posted by: brunell8
Anyone else having a problem with their screen suddenly going black for a second or two? Mine started doing it on day two - be in the middle of something, happens more with games, and suddenly everything is black, just one to two seconds, then it goes back to normal. Happens about every 3-5 minutes while gaming, hardly at all when on the internet or doing actual work.

Has anyone else had this issue come up yet? Mine is starting to do it even when I'm not gaming. Really annoying. Trying to read something or work on Excel stuff, then the screen goes black for a couple seconds, then back to normal.

 

[kmmatney]

Originally posted by: brunell8

Originally posted by: brunell8
Anyone else having a problem with their screen suddenly going black for a second or two? Mine started doing it on day two - be in the middle of something, happens more with games, and suddenly everything is black, just one to two seconds, then it goes back to normal. Happens about every 3-5 minutes while gaming, hardly at all when on the internet or doing actual work.

Has anyone else had this issue come up yet? Mine is starting to do it even when I'm not gaming. Really annoying. Trying to read something or work on Excel stuff, then the screen goes black for a couple seconds, then back to normal.

What video card are you using? If it is an ATI card, going the the catalyst control center and try checking "Reduce DVI Frequency on High resolution Displays". I have bought a few of these monitors, and I had to use that setting for one particular combination of video card and this display. The display worked fine on other computers, but it blanked out every few seconds in this case. It would not blank out at resolutions of 1680 x 1060 or lower, just 1920 x 1200.

 

[brunell8]

Yeah, it's an ATI. I'll try what you suggested, thanks.

 

[unknown]

[/quote]
What video card are you using? If it is an ATI card, going the the catalyst control center and try checking "Reduce DVI Frequency on High resolution Displays". I have bought a few of these monitors, and I had to use that setting for one particular combination of video card and this display. The display worked fine on other computers, but it blanked out every few seconds in this case. It would not blank out at resolutions of 1680 x 1060 or lower, just 1920 x 1200.
[/quote]

I am having a somewhat different issue. After I finish playing a video game, when I return to Windows - it reverts to 800x600 and will not acknowledge 1920 x 1200.

I end up having to reinstall ATI drivers.

I'm using an ATI Radeon 3850. Tried different versions of ATI drivers (7-11, 8-1) but to no avail - it's the same.

 

[Steve]

Looks like it's down to $279 now EDIT: N/M looks like it can't be had online any longer