Speed bump from Comcast, anyone else?

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SKORPI0

Lifer
Jan 18, 2000
18,431
2,347
136

Upgrade was free with my HD Preferred Plus XF Triple Play subscription.
Using a Technicolor TC8305C DOCSIS 3.0 modem.
 
Last edited:

RadiclDreamer

Diamond Member
Aug 8, 2004
8,622
40
91
I'm a time warner customer and soon to be comcast, how many of you have caps? I would rather see slower speeds than have limits, my kids absolutely kill my internet between netflix, amazon, steam and most of all...youtube
 

IGemini

Platinum Member
Nov 5, 2010
2,473
2
81
I had a feeling they were doing the speed bump. I got the email today but I remember my internet connection totally dropped off when I got home late one night last weekend. After I did a modem reset I was getting 80/10 that night...never broke my rated 50/10 before then. Internet only with my package, no TV.





AT is still plenty fucking slower than death, though.
 

boomerang

Lifer
Jun 19, 2000
18,890
642
126
I was paying for quite some time for a tier of service that my Comcast provided modem was not capable of.

Here's how this happened. I had gone from owning my modem to theirs because I moved to their VOIP service from POTS. I needed a phone line for an alarm system. I was not getting the actual speed I was paying for because I was grandfathered up to faster tiers as they changed.

Comcast never reached out to me. Once I realized what was going on and contacted them, they provided me with a modem that would deliver what I was paying for.

So, if you get notification, make sure your modem can actually deliver what you are paying for regardless of whether it is a Comcast provided modem or your own.
 

TwiceOver

Lifer
Dec 20, 2002
13,544
44
91
That's because speed really doesn't matter to them. The faster you can get something, the less sustained time you use bandwidth. It's just a marketing gimmick. Numbers, dollars, they look good on a billboard.

I wish my provider would offer something in the 15mb $25 range. Right now stuck at 30/5 for $50. Have no use for that much speed.
 

Oldgamer

Diamond Member
Jan 15, 2013
3,280
1
0
Got an email today saying that they were bumping us up another tier for no added cost (like they don't charge enough already). Came home, rebooted and say 122 Mb/s down and 12Mb/s upload.

I haven't received any such notice. However, once I dropped my cable TV and got rid of my bundled services I noticed a huge drop in my ability to stream Netflix, Vudu, etc. I finally had to purchase their 50mbps service. That helped to a degree but I still have issues with streaming.
 

Zee

Diamond Member
Nov 27, 1999
5,171
3
76
It's so freaking annoying my download is constantly slower than my upload.

Piece of shit broadband

 

ForumMaster

Diamond Member
Feb 24, 2005
7,797
1
0
i have 30/1.5. technically, we receive 100/10, but to receive it, we have to buy an expensive new modem/router.

we thought about, and said fuck it. 30mbps is fast enough.
 

Red Squirrel

No Lifer
May 24, 2003
67,935
12,383
126
www.anyf.ca
It's so freaking annoying my download is constantly slower than my upload.

Piece of shit broadband


Damn, that's awesome. Do you have servers or something running off that? You could probably make a living if you start a small colo company.
 

BoberFett

Lifer
Oct 9, 1999
37,563
9
81
All;

If you received a note from Comcast that you're DL/UL was increased, you must have a docsis 3 modem, and hard-reset your modem. Then perform a speedtest. That should do it. I know the "Blast" internet went from 50/10 to 105/20 at no additional cost in many areas.

Joe

Interesting, I may have to try a hard reset. I did a soft reset from the web interface remotely. I signed up for Blast initially, think I'm still on that plan...
 

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
It's COMCASTIC! Boombastic!

All the network upgrades Comcast has been doing for over a decade just keep coming to fruition. Offering customers much more speed for the same low, low monthly cost!

You'll save a plenty
When you switch to Infinity!
 

boomerang

Lifer
Jun 19, 2000
18,890
642
126
Interesting, I may have to try a hard reset. I did a soft reset from the web interface remotely. I signed up for Blast initially, think I'm still on that plan...
I seem to remember the email telling me to remove the coax from the modem, wait 30 seconds and reconnect. At reconnect, it downloads new firmware.

Hard reset probably does the same thing. Now that I think about it, mine may differ because I have a VOIP modem with a battery backup in it.
 

techs

Lifer
Sep 26, 2000
28,561
4
0
All;

If you received a note from Comcast that you're DL/UL was increased, you must have a docsis 3 modem, and hard-reset your modem. Then perform a speedtest. That should do it. I know the "Blast" internet went from 50/10 to 105/20 at no additional cost in many areas.

Joe

And people will need a gigbit router and network card to see the full increase if it goes over 100
 

techs

Lifer
Sep 26, 2000
28,561
4
0
I seem to remember the email telling me to remove the coax from the modem, wait 30 seconds and reconnect. At reconnect, it downloads new firmware.

Hard reset probably does the same thing. Now that I think about it, mine may differ because I have a VOIP modem with a battery backup in it.

The combo VOIP/Internet ones usually have a reset button in the back that you need to hold down for say, a minute. Just unplugging doesn't work because of the battery.

Just a heads up, it might take longer than usual to come back up since the modem will get a new config file this time.
 

techs

Lifer
Sep 26, 2000
28,561
4
0
Does anyone see a coincidence in the speed bump coming at a time Congress is debated the Time Warner-Comcast merger?
 

boomerang

Lifer
Jun 19, 2000
18,890
642
126
The combo VOIP/Internet ones usually have a reset button in the back that you need to hold down for say, a minute. Just unplugging doesn't work because of the battery.

Just a heads up, it might take longer than usual to come back up since the modem will get a new config file this time.
Yeah, and they don't supply them with a battery anymore. If you want the battery backup you've got to buy the battery your own dang self. I'm contemplating going with a different alarm monitoring company when my contract runs out this summer that will allow me to ditch the VOIP service. I see that Newegg has the SB6121 at $69.99 right now with free shipping. I'm tempted to pick one up now although Amazon has it for the same price so it's really not a deal. What to do, what to do... I'll probably wait.
 
Mar 16, 2005
13,864
108
106
Will this help get strikes on your account faster? What is the limit per year now before they cut you off? 6?

Do they charge you more if you go over the monthly 250GB cap?
 

Kadarin

Lifer
Nov 23, 2001
44,303
15
81
It's so freaking annoying my download is constantly slower than my upload.

Piece of shit broadband


You've got some slow-assed internet there, son...



(though my latency is higher than usual today...)
 
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