Sprint Vision question

[HardcoreRobot]

I am part of a family plan and I am not sure if the plan, or my particular phone on the plan is set up to use Vision. Basically, I want to use it bc I can't figure out how to read text messages (Sanyo 8100) without connecting to it.

I can connect and read them, but I am worried it will cost a ton of money. If we did not pay for Vision would I even be able to connect? I guess that is the question... if any of you guys have Sprint, but don't pay for Vision, can you still connect to Vision?

 

[NikPreviousAcct]

Sigh...

Good thing I work for sprint so I can tell you! Otherwise you wouldn't have any way of getting an answer! No, certainly not a website or their customer service phone number. Man, when is Sprint going to get with the picture and put up a website and hundreds of customer service call centers around the country to answer questions like this? Everybody else is doing it. I guess Sprint is just slow or something.

 

[HardcoreRobot]

Ive spent a couple hours on the site and it will not tell me. Not to mention I am not the account holder so I have even less access to plan details and charges. But, thanks for your contribution.

 

[Koenigsegg]

Ignore Nik, he likes being a jackass.

 

[poopaskoopa]

It'd seem like a CSR would be able to tell you whether or not you have PCS Vision on your plan, although I was able to see that I have PCS Vision on my plan pretty easily from Sprint's website...

 

[NikPreviousAcct]

Originally posted by: HardcoreRobot
Ive spent a couple hours on the site and it will not tell me. Not to mention I am not the account holder so I have even less access to plan details and charges. But, thanks for your contribution.

And what did customer service tell you when you called them? They're there for a reason.

 

[NikPreviousAcct]

Originally posted by: poopaskoopa
It'd seem like a CSR would be able to tell you whether or not you have PCS Vision on your plan, although I was able to see that I have PCS Vision on my plan pretty easily from Sprint's website...

LIES! The OP OBVIOUSLY couldn't find anything about it so the website must not contain any information about it.

 

[HardcoreRobot]

Like I said, I am not the account holder just a member so my access is limited. The CSR on the phone is going to be able to tell me as much as I can read on the site, which is not enough. Since you all know so much about Sprint CS and their website, why don't you just answer my question?

 

[NikPreviousAcct]

A CSR can tell you how the network functions. They don't have to tell you anything specific about the account.

Here, I'll call for you...

 

[NikPreviousAcct]

Okay, the CSR told me that if you don't have the $15 monthly package, using Vision will incur a penny per KB for downloads. With the $15 package that you add to your plan (apparently they have bigger packages), you get a $5 credit for downloads (like for two $2.50 ringtones or whatever) and unlimited internet access (not paying a penny per KB).

Wow, that was *so hard*

 

[PoPPeR]

ok

With your phone, you cannot read text messages without connecting to vision which costs .01 or .02 per kb. It will not cost you a ton of money unless you use a LOT of text messages, but yes it WILL cost you money. You do not have to sign up for vision, however if you do, then you can read all the text messages you want for $5 a month unlimited usage (because you're not the primary account holder). My suggestion? Get the $5 unlimited vision plan because it sure as hell is worth it to be able to use unlimited data for $5 a month. If you were the primary number on the account you'd have to pay $15 a month for that feature.

 

[poopaskoopa]

Plan Details

 

[PoPPeR]

btw, a search at sprintusers.com's forums would've been easier as well than asking here

 

[NikPreviousAcct]

Originally posted by: PoPPeR
ok

With your phone, you cannot read text messages without connecting to vision which costs .01 or .02 per kb. It will not cost you a ton of money unless you use a LOT of text messages, but yes it WILL cost you money. You do not have to sign up for vision, however if you do, then you can read all the text messages you want for $5 a month unlimited usage (because you're not the primary account holder). My suggestion? Get the $5 unlimited vision plan because it sure as hell is worth it to be able to use unlimited data for $5 a month. If you were the primary number on the account you'd have to pay $15 a month for that feature.

The account gets charged $15 whether or not he's the account holder or not.

 

[PoPPeR]

Originally posted by: poopaskoopa
Plan Details

wow that's weird I wonder why unlimited vision costs $10 for you. Only $5 for the other two lines on my plan (i'm the primary account holder)

 

[PoPPeR]

Originally posted by: poopaskoopa
Plan Details

actually according to that screenshot, you already have Vision on your account.

 

[PoPPeR]

Originally posted by: Nik

Originally posted by: PoPPeR
ok

With your phone, you cannot read text messages without connecting to vision which costs .01 or .02 per kb. It will not cost you a ton of money unless you use a LOT of text messages, but yes it WILL cost you money. You do not have to sign up for vision, however if you do, then you can read all the text messages you want for $5 a month unlimited usage (because you're not the primary account holder). My suggestion? Get the $5 unlimited vision plan because it sure as hell is worth it to be able to use unlimited data for $5 a month. If you were the primary number on the account you'd have to pay $15 a month for that feature.

The account gets charged $15 whether or not he's the account holder or not.

that's weird, if that's true they must have changed something within the past 2 months. My other line only costs $5 like I said.

 

[gutharius]

http://www1.sprintpcs.com/support/contactSprint/ContactUs.jsp

 

[HardcoreRobot]

This is what my screen look like - http://pics.bbzzdd.com/users/hardcore_robot/sprint.JPeG

all the places where it says click arent actual links

thanks for the other info though, .01 / kb wont break the bank

 

[NikPreviousAcct]

Originally posted by: PoPPeR

Originally posted by: Nik

Originally posted by: PoPPeR
ok

With your phone, you cannot read text messages without connecting to vision which costs .01 or .02 per kb. It will not cost you a ton of money unless you use a LOT of text messages, but yes it WILL cost you money. You do not have to sign up for vision, however if you do, then you can read all the text messages you want for $5 a month unlimited usage (because you're not the primary account holder). My suggestion? Get the $5 unlimited vision plan because it sure as hell is worth it to be able to use unlimited data for $5 a month. If you were the primary number on the account you'd have to pay $15 a month for that feature.

The account gets charged $15 whether or not he's the account holder or not.

that's weird, if that's true they must have changed something within the past 2 months. My other line only costs $5 like I said.

*shrug* That's what Verizon told me. Plans change all the time. Maybe you're granfathered in to an old version of the program?