SprintPCS Current Deals Question

[Dogbertt]

This is a good thread. I was considering changing my plan.

I have a deal with sprint from 7 years ago.

$15/month
100 mins
No vision no PCS no LD

So I guess I won't ask them to upgrade the plan (Phone is 1 year old)
This deal makes a lovely emergency phone for my wife.

 

[etick]

I am not sure if this will effect mobile phone carrier's incentives to keep you, but you might want to wait till Nov. 23 to change your phone carrier. Hopefully by Nov. 23, we (cell phone customers) will be able to keep our phone number when we switch between different phone carriers (this all depends on the FCC's ruling). I think the only carrier that allows you to keep your number is AT&T (There might be others..). Here is the link to the article:

http://www.businessweek.com/investor/content/aug2003/pi2003081_3757_pi044.htm

The only reason I am staying with SprintPCS is because I want to keep my number (or else I would've switched to someone else a long time ago).

 

[ams30gts]

my sprint pcs phone/service works great here in so cal. every service provider has their bad spots. all i know is that my calls are a LOT clearer than cingular or ATT.

 

[kellybrf]

after being w/sprint from just about the begining i finally switched to verizon just over a year ago and i cant even begin to tell you how happy i am. i went to school in dayton and lived in cincinnati (about an hour apart) and would call cust service a lot on my way home for various issues. there were many times i was still on hold when i got home. with verizon i dont think ive ever waited more than three minutes, and about 70% of the time i get connected to a person immediately. dont even get me started on claire... after being with them for four years after graduation i decided it was time to get a new phone and a better plan and they did not work with me at all. i was charged retail for my phone and given no breaks on a better deal.

five after my first phone (samsung t300) had many battery issues they switched it out for a motorola t720 at no cost with no contract extention. unfortunately that phone is terrible too and just a few weeks ago they switched it out for an lg vx6000- again at no cost. i got greedy and tried to negotiate a better plan after only being with them for five months and was able to score 600 anytime, 1000 mobile to mobile, unlimited n/w for $40, and for $3 ive got unlimited picture messages now that ive got the lg. verizons picture service is far superior to sprints; its much easier to use and will soon work across providers. only drawback is lack of phones now, but within three months or so there should be another two or three out (two samsungs and a motorola.) and any day now (ive played with the phone) theyll introduce a true cost-to-cost ptt service (superior to nextel, which isnt really nationwide yet.) hopefully bluetooth will be soon to follow overall, best bet to get a better deal from sprint is to get away from them!

 

[dartworth]

Yes go with Verizon and the VX6000...awesome phone.

 

[TekDemon]

Nah, I have a Kyocera Smartphone QCP-6035-aka the 2nd revision of the "original" Palm OS PDA phone

It's actually a pretty sweet phone overall, but I think time has just taken it's toll on it =( There was a time when 14.4K internet access and a built-in Palm was cutting edge heh. At least I didn't pay the original $499 price! I paid like $20 after rebates

Originally posted by: rhong
TekDemon,

Do you have a Treo 300? I had issues with mine after upgrading the firmware and I brought it into the stores to have it looked at. I had signed up about 3 months ago to their insurance at $4 a month. They took my phone and did a test and it failed, so I got a refurb, which seems like it's brand new. Also, the hinge works much better and the firmware was already upgraded. That was a good exchange.

Originally posted by: TekDemon

Originally posted by: Hawaiian Kine
i got for 30 plus 10 vision
570 peak
unlimited night and weekend starting at 8
500 pcs to pcs
and 100 dollar credit

Was your contract up? I'm guessing so by the credit. My contract's been up for a while and I want to shoot for something like what you got. What exactly did you say to obtain that?

So far my plan is to say that I want a new phone and other companies are offering them PLUS Sprint's service sucks(which it actually does) and that my old phone's *2 didn't work for like 6 months and none of the idiots could figure out how to fix it(which they couldn't) and now it crashes(it's a palm too lol). Maybe I'll bitch about how shitey their service was for a $500 phone(I didn't pay $500 but that used to be the retail).

Hopefully that will work.

 

[yodayoda]

Originally posted by: ams30gts
wrong forum

stfu. good thread--here are some more tips:

1) document dead spots and dropped calls. they generally give you credits for loss of service.
2) be aware of the competition and use it to compare against your current service.
3) things you can ask for: PCS-to-PCS, 1st incoming minute free, earlier evening time (like 8 pm), more anytime minutes, lower monthly payment, free month of service, free vision or voice calling, free credits towards new phone.
4) make yourself a good candidate for retention: i signed up for automatic bill pay and i am going to wait a min of 6 months before i go to retention. they will want to play ball then even with my contract.
5) be firm and just tell them the truth: "you are disappointed with aspects of your service and were thinking about another carrier. what can you do to keep my business?"

with the number portability act hopefully coming soon, that will seriously increase the level of competition and improve service.

 

[ViperV990]

More infos on the "number portability act"? Last I heard it was to be going live in November. My Cingular contract expires in December and I can't wait to jump ship over to T-Mobile for their unlimited internet plan...

 

[TruthSeeker]

I still have my plan from about a year ago after haggling I got:

900 anytime
Unlimited night and weekends (8PM nights)
500 PCS to PCS
for $39.99

Any better deals now?

 

[HedonicFiend]

Do you really need 900 anytime?

You could've saved $10 + tax by taking off 3-400ish anytime...

Originally posted by: TruthSeeker
I still have my plan from about a year ago after haggling I got:

900 anytime
Unlimited night and weekends (8PM nights)
500 PCS to PCS
for $39.99

Any better deals now?

 

[joyrider3]

Does anyone know if AT&T offers retention plans?

 

[ariom]

Originally posted by: Dogbertt
This is a good thread. I was considering changing my plan. I have a deal with sprint from 7 years ago. $15/month 100 mins No vision no PCS no LD So I guess I won't ask them to upgrade the plan (Phone is 1 year old) This deal makes a lovely emergency phone for my wife.

If all you want is a real emergency phone, you should ask for their $10 a month plan which offers either 20 or 40 free minutes ( I do not remember the correct figure).. They do not advertise it and the CSRs will initially pretend it does not exist. But it is very much there if you firmly ask for it.

And, btw, (and this may not be news to you), any mobile phone that is powered, regardless of whether it is in service with a carrier or not, will connect to 911 and thus be of use in a 911 type emergency.

 

[Dogbertt]

Thanks Ariom....but you know women. An 'emergency' phone is one that gets calls all the darn time...hoho.

But hmm...$10 for 20 eh? I wonder if I can get them into giving my father one. He does need a phone about twice a month and is using a pay as you go plan.

 

[tokamak]

ok my family has got some sort of family plan with sprint:

3 lines (3 phones)
2000 anytime to share
doesnt count against minutes when we call each other
i think our bill is ~$80 a month
our contract is up, we're just going month to month right now

both me and my dad are pretty unhappy with our phones. i am also unhappy about the quality of coverage i get when im at school in Austin. do you think that if we called Sprint, we could get some new phones on the cheap? or will they try to cancel our deal?

 

[HedonicFiend]

3 lines and 2000 anytime for only $80!!?

Can you elaborate more on how u got that?

Originally posted by: tokamak
ok my family has got some sort of family plan with sprint:

3 lines (3 phones)
2000 anytime to share
doesnt count against minutes when we call each other
i think our bill is ~$80 a month
our contract is up, we're just going month to month right now

both me and my dad are pretty unhappy with our phones. i am also unhappy about the quality of coverage i get when im at school in Austin. do you think that if we called Sprint, we could get some new phones on the cheap? or will they try to cancel our deal?

 

[tokamak]

Originally posted by: HedonicFiend
3 lines and 2000 anytime for only $80!!?

Can you elaborate more on how u got that?

Originally posted by: tokamak
ok my family has got some sort of family plan with sprint:

3 lines (3 phones)
2000 anytime to share
doesnt count against minutes when we call each other
i think our bill is ~$80 a month
our contract is up, we're just going month to month right now

both me and my dad are pretty unhappy with our phones. i am also unhappy about the quality of coverage i get when im at school in Austin. do you think that if we called Sprint, we could get some new phones on the cheap? or will they try to cancel our deal?

i think my dad gets some sort of group rate for some organization hes in....

 

[jbwhite99]

for those that have phones that use Snapfish cables, CompUSA has a sale going right now on the Snapfish software - $30 with a $30 MIR.

I will be up to bat in early December - hope there are some good Sprint deals then - otherwise, it may go away in January. I'm glad there is a forum like this - thanks...

 

[telstar1]

Originally posted by: tokamak
ok my family has got some sort of family plan with sprint:

3 lines (3 phones)
2000 anytime to share
doesnt count against minutes when we call each other
i think our bill is ~$80 a month
our contract is up, we're just going month to month right now

both me and my dad are pretty unhappy with our phones. i am also unhappy about the quality of coverage i get when im at school in Austin. do you think that if we called Sprint, we could get some new phones on the cheap? or will they try to cancel our deal?

They can't cancel a deal you currently have ... even if you're beyond your contract.
If you have it, they won't take it away from you...

 

[tarheelmm]

Originally posted by: joyrider3
Does anyone know if AT&T offers retention plans?

Not that I am aware of.

 

[HedonicFiend]

I'm under coporate discount porgram with sprint, but my company is no longer having such discount program with sprint...

From wat you've just said, does that mean I can still keep my 20% discount even when I renew and etc?

Originally posted by: telstar1

Originally posted by: tokamak
ok my family has got some sort of family plan with sprint:

3 lines (3 phones)
2000 anytime to share
doesnt count against minutes when we call each other
i think our bill is ~$80 a month
our contract is up, we're just going month to month right now

both me and my dad are pretty unhappy with our phones. i am also unhappy about the quality of coverage i get when im at school in Austin. do you think that if we called Sprint, we could get some new phones on the cheap? or will they try to cancel our deal?

They can't cancel a deal you currently have ... even if you're beyond your contract.
If you have it, they won't take it away from you...

 

[Faluzure]

Thanks for all your input guys. Its helped a lot so now I know what to look for when I call retention. I just ordered my new phone online (Samsung SPH-A600). I'm going to see if I can get a credit for my new phone in addition to try to stay close to the plan I already have.

My plan right now:
500 Anytime
3000 Night and Weekends
8 PM Starts
$34.99

I want to try to add PCS Vision and PCS-to-PCS to this plan.

 

[SweetBaboo]

Sprint will always offer you something better when you call into cancel...they'll give you all the minutes you want and money for a free phone...why? because their reception and coverage area is so bad you'll never be able to use your minutes...when i called to cancel my service, they offered me a ton of stuff, but i just cancelled and took the $150 early termination fee...better than paying 35 bucks a month for another 7 months for service i could hardly use anyway...

 

[Faluzure]

Ok guys. This is what I got, which seems pretty standard to what everyone has been getting since March.

750 Anytime
3000 N&W w/ 8 PM Starts
1st incoming minute free.
PCS Vision
$100 off a new phone
$40 a month

I'm pretty satisfied, but I really don't need 750 anytime minutes... The next lowest one they had was like... 420 anytime minutes for $35. I decided that 320 minutes for five more dollars was completely worth it though.

Again, thanks for all your help. I'm enjoying my new phone (Samsung A600) with the new phone.

 

[PrimeRisk]

Originally posted by: ViperV990
More infos on the "number portability act"? Last I heard it was to be going live in November. My Cingular contract expires in December and I can't wait to jump ship over to T-Mobile for their unlimited internet plan...

Yeah, it's unlimited alright... Oh, if you can get it to work. I was an early adopter of the Sidekick. Unfortunatley T-Mobile provides the service. A truly awsome little device. I knew of T-Mobile's reputation for poor coverage, but I work in downtown Denver, coverage should be very good in a large city. They'll have days of downtime on the GRMS (data) service and if you call to complain they'll just give you the runaround. And forget about service credits when the data network is down, they only provide credits when the voice network is down...and only if you can get them to admit it. If you're going to T-Mobile, you're asking for trouble if you rely at all on availability of service.

 

[PrimeRisk]

Originally posted by: joyrider3
Does anyone know if AT&T offers retention plans?

Yeah, generally it's in the form of "Commit to another year or we're dropping your discounts and cancelling your nights & weekend plan"