SSD Data recovery

Lazarus52980

Senior member
Sep 14, 2010
615
0
71
I have a Crucial M4 that as of Friday morning just will not show up in BIOS or anywhere else on any machine I have tried it on (tried it on 3 machines). Crucial has a "power cycle" fix that I have tried over a dozen times but to no avail. Does anyone here have any other recommendations on anything I could try, and if not, how hard is it to recover data from an SSD in this state? Any companies you recommend?

Help please!
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
27,370
239
106
There are many SSD data recovery services. How is your drive connected?
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
27,370
239
106
Can you try a different SATA port?
 

Elixer

Lifer
May 7, 2002
10,376
762
126
SSD recovery is pretty darn expensive, and it seems like you have tried everything else.
This is why backups are important, but, I guess that isn't an option for you now.
 

Lazarus52980

Senior member
Sep 14, 2010
615
0
71
SSD recovery is pretty darn expensive, and it seems like you have tried everything else.
This is why backups are important, but, I guess that isn't an option for you now.

Yeah, it's really only one file, but it's a fairly important one. I do some photography as a hobby, and the file I missed in my backups was my lightroom catalog... It represents many hundreds of hours of photo editing.
 

Lazarus52980

Senior member
Sep 14, 2010
615
0
71
On a side note, someone posted something here about using a place called "Recovery Force" or something to that effect. That posting is now gone... any idea why?
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
27,370
239
106
It was direct spam by an employee of the company and I deleted it.
 

Elixer

Lifer
May 7, 2002
10,376
762
126
Yeah, it's really only one file, but it's a fairly important one. I do some photography as a hobby, and the file I missed in my backups was my lightroom catalog... It represents many hundreds of hours of photo editing.

Well, then, I guess you know what you have to do.
You are lucky that it isn't an encrypted SSD, if that was the case, you would be completely hosed.

Now, from everything I have read, what they do is, first try to replace the CPU on the PCB, if that fails, then they try to transplant the chips from one board to a known working one. If that fails, then, some places will try a NAND extractor, and try to piece the data back together, and that could work, but, each recovery phase gets more and more expensive.

I know of one place that charged $3500 to get some data back off a 64GB SSD.

BTW, you may want to contact Crucial, and see if they can help...
 

Phynaz

Lifer
Mar 13, 2006
10,140
819
126

Spamming again I see. Reported.
 
Last edited by a moderator:

RecoveryForce

Member
Feb 12, 2015
117
2
46
www.recoveryforce.com
Odd, I first noticed this thread because I saw that someone recommended us in a post...but, it looks like that post disappeared. It would suck if they were the one who got banned for the referral.

I cannot speak to other lab processes, but we split SSD recoveries into 3 categories:

1. Minor (logical, bad sectors and fixable firmware, minor physical damage)
2. Major (damage processor, board or chips)
3. Unrecoverable (Failed SandForce and other encrypted controllers)

Most of the time, we encounter 1 or 3 and very rarely have anyone willing to pay for 2.

We just had a client bring in a Samsung 840 Pro yesterday. It was detecting at 1GB, rather than 512GB. We got it 100% recovered before the end of the day at our minor recovery cost.
 

Phynaz

Lifer
Mar 13, 2006
10,140
819
126
Odd, I first noticed this thread because I saw that someone recommended us in a post...but, it looks like that post disappeared. It would suck if they were the one who got banned for the referral.

Luke,
Jared was banned after multiple warnings for spamming. It's well known you and he have business relationship if not a personal relationship.
 

RecoveryForce

Member
Feb 12, 2015
117
2
46
www.recoveryforce.com
Luke,
Jared was banned after multiple warnings for spamming. It's well known you and he have business relationship if not a personal relationship.
He has outsourced some flash recovery projects to my lab here in Canada that he was not equipped to handle.

I can only assume that the banning was more connected to other posts on other threads, as his referral to my lab was in context of this thread is no more wrong than your posting a link to Ontrack above.
 

Coup27

Platinum Member
Jul 17, 2010
2,140
3
81
Luke,
Jared was banned after multiple warnings for spamming. It's well known you and he have business relationship if not a personal relationship.
He wasn't a spammer though was he. If you do a search on his username and view the results by posts you will see he actually contributed to this forum like a general user. And it's not like he was concealing who he was either, with it in his username and his email signature. He should never have been banned. A warning via PM if he broke the T&C's in any way would have been enough.
 

Elixer

Lifer
May 7, 2002
10,376
762
126
He wasn't a spammer though was he. If you do a search on his username and view the results by posts you will see he actually contributed to this forum like a general user. And it's not like he was concealing who he was either, with it in his username and his email signature. He should never have been banned. A warning via PM if he broke the T&C's in any way would have been enough.

Yeah, I don't see a problem if they were contributing to the forum.
I dunno about you, but it is nice to be able to communicate with people that actually have hands on experience with what is being talked about.

It is another thing if all they did was post a link to XYZ service and vanish, never to be seen again.
 

Phynaz

Lifer
Mar 13, 2006
10,140
819
126
He has outsourced some flash recovery projects to my lab here in Canada that he was not equipped to handle.

I can only assume that the banning was more connected to other posts on other threads, as his referral to my lab was in context of this thread is no more wrong than your posting a link to Ontrack above.

I'm not in the data recovery business and I don't have any type of relationship with Ontrack. That's the difference.

Btw, your reply to Corky is a mod callout. I'm assuming you haven't read the forum rules.
 

Phynaz

Lifer
Mar 13, 2006
10,140
819
126
He wasn't a spammer though was he. If you do a search on his username and view the results by posts you will see he actually contributed to this forum like a general user. And it's not like he was concealing who he was either, with it in his username and his email signature. He should never have been banned. A warning via PM if he broke the T&C's in any way would have been enough.

Apparently a warning wasn't enough because he continued his actions.

Now I suggest it get dropped before we all receive infractions for talking about something that really belongs in moderator discussions. I certainly will be replying no further on this subject.
 

RecoveryForce

Member
Feb 12, 2015
117
2
46
www.recoveryforce.com
I'm not in the data recovery business and I don't have any type of relationship with Ontrack. That's the difference.
So, the forum rules state that you cannot refer to someone in the same industry, especially if you used their services before? Which means no computer tech who runs file recovery software can refer anyone to any data recovery lab, especially if they used that lab before. No referring someone to a Newegg sale either. There is a difference between providing good advice and spam.
Btw, your reply to Corky is a mod callout. I'm assuming you haven't read the forum rules.
I did not call him out, just corrected a misconception which may have lead to an incorrect response or jusdgement.

The OP asked for a reference to a data recovery lab that could handle his SSD recovery. It seems that of all the responses, only two directly answered and one of them resulted in being banned.
 

PhIlLy ChEeSe

Senior member
Apr 1, 2013
962
0
0
On a side note, someone posted something here about using a place called "Recovery Force" or something to that effect. That posting is now gone... any idea why?
I used one of these files before to recover umm sensitive photo's, the program wanted money to recovery ALL my photo's. BUT, if you recover only a few at a time, you do not have to pay............
Not certain but I think I used 7Data Recovery(even though the file gives a price), you can TEST IT FOR FREE(only a few at a time).
http://www.majorgeeks.com/mg/sortname/data_recovery_233b.html
 

Elixer

Lifer
May 7, 2002
10,376
762
126
I used one of these files before to recover umm sensitive photo's, the program wanted money to recovery ALL my photo's. BUT, if you recover only a few at a time, you do not have to pay............
Not certain but I think I used 7Data Recovery(even though the file gives a price), you can TEST IT FOR FREE(only a few at a time).
http://www.majorgeeks.com/mg/sortname/data_recovery_233b.html

And how will that help the OP, if his SSD don't even show up in BIOS anymore?
It won't.
Hence the need for professional help from a recovery service.
 
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